The house was big enough for our family and close to beach. Plenty of towels and the washer and dryer were a plus. However, some dishes were chipped, some lights were not working, we had no sheets for the futon, the pool was a little cool..seemed like the heater did not work, showers were cold except for the first bathroom (where everyone ended up showering), the water pressure in the sinks was barely a trickle in most and there were some safety issues. (Sliding doors had no locks only a bar to prevent them.feom opening,, floor outlet had no cover, wires hanging out from the fireplace). Lastly, the TVs kept asking for an upgrade. Tom was very accommodating and helped get the TV to work.. in addition, he and the other gentleman were easy to get a hold of.