Tranquilos chalets,Cercadas piscina,playa 3 km,el golf a 6 km,en Roche Viejo,ce…

Dear Vicki, Thank you very much for leaving us a review. I am so glad that you felt that we had supplied everything you wanted - we do try and constantly add things as we think of them. I do hope that you might stay at our villa again if you ever return to the area. Many thanks once again, Julie

Dear Geoff, Thank you so much for taking the time to leave a review. I am very glad that you enjoyed your stay and I hope that we might see you again at some point in the future. With best regards Julie PS Our property manager does also speak fluent Spanish, just in case anyone was wondering.

Dear Julie, Thank you so much for taking the time to review our villa. I am really glad that you had a good holiday and thank you for your kind words - I am glad that we could help to make sure that you enjoyed your stay. We would be more than happy to welcome you back should you ever decide to visit the Costa de la Luz again. Please don't hesitate to get in touch. Hope to hear from you again soon, Julie

Dear Laura, Many thanks for taking the time to give us a review; it is much appreciated. I am really glad that your holiday went well and that you and your family had a good time and I hope that we might welcome you back to our villa some time in the future. With all best wishes, Julie

Dear Paloma, Many thanks for taking the time and trouble to leave us a review; I very much appreciate it. It gives me great pleasure that you enjoyed your stay and I am glad that you made the most of the pool at the villa and also all the great places there are to visit in the area.. We would love to welcome you and your family back in the future, please don't hesitate to get back in touch/ Many thanks, Julie

Dear Wim, Thank you very much for taking the time to submit your review. I am glad you enjoyed your stay. I must remember to mention the blinds to future guests, it's not something I've thought of before but you are right, it is very helpful, in such a sunny country, to be able to keep children's rooms dark. I am so pleased you enjoyed your stay, please do come again. Julie

Dear Paula, Thank you very much for taking the time and trouble to leave us a review. I am glad that you and your family enjoyed your stay. Good point about the overnight garden watering - I will make sure that we let guests know about this in the future. Please do get back in touch should you ever return to the region - we would love to welcome you back. Julie

Dear Lukasz, Thank you so much for taking the time to write this review and for your very kind comments. I am so glad that you enjoyed your stay and that your family had a great holiday. Anytime you want to return, please don't hesitate to get in touch, we would love you to welcome you again. With many thanks, Julie

Dear Julie, Thank you so much for your review, I am really glad you enjoyed your stay. I am glad your children made use of and enjoyed the bits and pieces we have put in the villa for children, it is always good to know that we have left things that people actually find useful. We would love to welcome you back again in the future so please don't hesitate to get in touch. Best regards Julie

Dear Mario, Thank you very much for taking the time to leave us such a nice a review. We do try to make sure that we have thought of everything our guests might need, so we really appreciate your comments. I am very glad that you did enjoy your stay and I would be more than happy to welcome you all back to Casa Jual for another holiday at any time. Estimado Mario: Muchas gracias por tomarte el tiempo de dejarnos una reseña tan positiva. Nos esforzamos por tener en cuenta todas las necesidades de nuestros huéspedes, por lo que agradecemos enormemente tus comentarios. Me alegra mucho que hayas disfrutado de tu estancia y estaré encantado de recibirlos de nuevo en Casa Jual para disfrutar de otras vacaciones en cualquier momento.

Dear Eva, Thank you so much for your lovely review - you have made my day. I am so glad that you and your son had a good time and particularly that you enjoyed the pool. My boys used to love spending all day around the pool when they your son's age so I am glad that it gave so much pleasure to you both too. I would love to welcome you back again in the future. Please do get in touch. Many thanks once again, Julie

Dear Fernando, Many thanks for taking the time to leave us a review. I am sorry that you had maintenance issues during your holiday and I hope that it didn’t detract from your stay. I will address your issues individually below: Two mattresses in poor condition – We are really not sure what your issue was with the mattresses. My managers have checked them and can find no problems with them. However, I will check them all thoroughly when I am in Spain in October and we will replace any if we see any problems with them. With regard to the sheets on some of the beds, this is a Covid ruling which we have to abide by. We are not allowed to make up any beds which are not going to be used by our guests and so we just leave a mattress protector on them. This is not something we like to do but we have to abide by the rules. However, I do apologise if it upset you. On the subject of the welcome pack, once again, Covid rules dictate that we cannot leave food products for guests any more. This was my error as I should have removed this from my villa information pack, so I apologise for my omission. Bathtub curtain – we do have a shower curtain on the en-suite bath but we have never had one in the family bathroom. It is a large corner bath and not easy to install a curtain. However, the bath is so large that it is not usually a problem The coffee maker was reported to us as faulty by the guests immediately after you and was replaced the next day. I am afraid that I am unsure what you mean by expired cleaning products as I am unaware that cleaning products have an expiry. However, I will check this and the knives and all other kitchen utensils etc when I visit. We do always ensure that we leave the kitchen with everything our guests might need. We also make sure that we have plenty of cutlery and crockery, not just six of everything, so I am very sorry if you found that there were not enough knives. We will also check the taps to see where the problem is. For anyone reading this review/response, please note that we have a marvellous couple (Sam and Paul) who manage our villa for us. If you have any issues during your stay, please let them know while you are there. They cannot fix what they are not told about. As I mentioned above, when they were finally informed that the filter coffee maker was not working, they replaced it the next day and they are equally speedy and pro-active when any other issues are brought to their attention. I hope you understand my explanations for your issues Fernando and that you do realise that we have to run things differently at the moment due to Covid. Many thanks, Julie

Dear Maria, Many thanks for taking the time to write a review for us and I am very glad that you enjoyed your stay. On the subject of the wifi, I am sorry that it was slow for you. We have not had any other complaints from guests before or since, so I can only conclude that your usage was very high and it had reached the limits of its capacity. However, we will monitor the wifi going forward to ensure that this is not an ongoing problem and I thank you for bringing it to our attention. We hope we might hear from you again soon, With best regards Julie

Dear Rosa Many thanks for taking the time to write a review for us. I am so glad that you enjoyed your stay and that you made good use of the garden, pool and BBQ. If you ever wish to come back to this area, we would love to welcome you and your family back to Casa Jual. Many thanks, Julie

Dear Virginia, Many thanks for taking the time to write us this review. I am so happy that you enjoyed your stay in our villa and that it met all of your expectations. I am also really pleased to see that you clearly loved this area of your beautiful country as much as we do. Should you ever decide to visit the area again, we would love to welcome you and your family back. Many thanks, Julie

Dear Juan, Thank you very much for taking the time to review our villa and your holiday for us. It is much appreciated. I am very happy that you enjoyed your stay and thank you very much for your kind words about us - 5* and charming, what more could I ask for? I hope that you might decide to come back to visit this beautiful region of your country again, and hopefully, stay at Casa Jual again too. With all good wishes, Julie

Dear Jose, Many thanks for taking the time to write a review for us. We will certainly deal with the hornets nest, thank you for letting us know about it. I hope we might welcome you and your family back to our villa in the future, Many thanks, Julie

Dear Juan, Thank you very much for taking the time to write a review for us and I am very happy that you had a good trip. I do apologise that the gardener left grass in the pool on your final day. He has worked for us for many years and this is the first time this has been commented on but I will ask him to ensure that this does not happen again. I hope that we might welcome you to our villa again at some time in the future. Julie

Below is a translation of this review: "The villa is located in a quiet and well situated for visiting the province of Cádiz. Details of welcome is appreciated to avoid having to make immediate purchases. The house very well equipped to improve the pool shower did not work and spare clothes in bed dorms. The spectacular beach of Roche. In general have been a great holiday and we hope to repeat visit next year." We were unaware that the pool shower was not working, so will get this fixed ready for the new season. Not sure about clothes left in the bedrooms but our property manager ensured that anything left behind was cleared.

Dear Chary, What a lovely review - thank you so much. I am so glad that you and your family had a good time. That is always our aim but it is very nice to hear it. I hope we might welcome you back some time in the future Chary. Thank you again, Julie Estimada Chary: Qué reseña tan encantadora; muchas gracias. Me alegra mucho saber que tú y tu familia lo pasaron bien. Ese es siempre nuestro objetivo, pero es muy agradable escucharlo. Espero que podamos recibirles de nuevo en el futuro, Chary. Gracias de nuevo, Julie