6/10 Normal
Liz L.
10 de enero de 2023
Aspectos positivos: Limpieza, llegada y ubicación
Not Concierge
I rarely leave reviews that are less than stellar, but I cannot in good conscience not describe our experience with this property. I will preface it by acknowledging that after the fact the management company did end up comping one night of our stay, as well as the week we were there was the coldest on record for 9 years. What is left out of the description of this property is that two room are located external to the living space of this condo-and while that is fine for adults, should you be bringing children it would be concerning.
Our biggest issue was that the heater in the two external rooms was not working as needed for the cold that we experienced and despite several calls, which turned into multiple text threads, nothing was really done about it until after we were leaving basically leaving those two rooms unusable. With that said, they did Instacart us some space heaters, however heat is a very basic expectation for a rental property. Thankfully, our 22 year old was incredibly gracious and had just spent the winter in Chile, with no heat.
There was also the issue of the hood vent not working so if you cooked the smoke alarm would go off...so have someone on standby with a towel.
You can hear every footstep of the occupants of the next door unit, which I failed to expect.
They do allow pets which is very nice and the proximity to town is lovely.
If you are a few friends or 2 couples looking for someplace to stay, this may be your option-but if it's a holiday, they do not send repair persons, " as its a holiday" never mind that you don't have heat and its 30 degrees out.
Again, the management team did apologize profusely and stated that this was not their ideal standard for their properties, but make sure the HVAC is working when you check in.
Liz L.
Se alojó 6 noches en diciembre de 2022
