Country Hideaway es una cabaña de madera de 2 dormitorios con un loft cerca de Dollywood

Thank you for sharing your experience! We love hearing that our guests had a fantastic stay. You were wonderful guests, and we hope to welcome you back to the mountains again soon!

We are so happy to hear you enjoyed your stay at the cabin. We will definitely make sure the owner looks into these things. We would love to have you stay with us again.

We are sorry to hear this. We were not made aware of any issues at the cabin during your stay. There is no record of reports of the hot tub not being clean. Also, upon check out, you had reported you had a good time at the cabin with no report then of the hot tub being dirty. We ask you to report any problems with the cabin while you are here so we can get it taken care of right away for you. We are a month out from your reservation and are just hearing this. We assure you, our hot tubs are cleaned, sanitized and refilled after every stay. The cabins are checked prior to each stay and this includes the hot tub to make sure the cabin is ready for the guests so there are no problems.

We are very sorry you were here during the snowstorm. The amount of snow was not expected. The snow came so quickly it took trees and power lines down throughout the county. More than 17, 000 customers were left without power during this act of nature for up to a week. Our staff and business was without power which in turn made it impossible for the emergency line to be charged. We are very sorry for the snowstorm and the outages. However, there was nothing we could have done to get the electric company to get the power back on any quicker. Once again, we are very sorry for this situation.