Splendid 2 Bedroom in Tivoli Garden Residences, high floor, spacious, balcony

Thank you for your detailed feedback and for the kind words about our communication and the neighborhood. We're glad the beds and air conditioning worked well for you, and we really appreciate you flagging the toilet paper right away during your stay — happy we could sort that out quickly for you. That said, we're sorry the unit didn't fully meet your expectations, and we've taken your comments seriously: We've arranged for a full inspection and repair of the toilet seat and the main bedroom light switch. The fridge has been checked, plugged in, cleaned, and deodorized ahead of the next check-in. We've booked pest control to address the issue you noticed in the living area/kitchen — thank you for letting us know. The hairdryer was inside. It was just in the cabinet, and perhaps simply missed. Our cleaning and furniture maintenance checklist has been updated so wear-and-tear items like cabinets and furniture get flagged and refreshed sooner. We wish you'd felt comfortable messaging us about these during your stay — we respond quickly (as you experienced with the toilet paper) and would have gladly fixed or replaced anything needed on the spot. We're using your review to make sure future guests don't run into the same issues. Thanks again for staying with us, and we hope you'll consider giving us another chance in the future.