Spacious 2,000 Sq Ft New England Retreat - 2BR/2BA Walk to Shops and Restaurants

Thank you for your feedback. We take any report of pests very seriously, which is why we immediately offered to reimburse you for your food and arranged for professional treatment of the property. This is the first time we have encountered any reports of pest problems on our property, and we have properly treated the issue. We take great pride in maintaining the historic integrity of this home while providing updated comforts throughout, such as central air conditioning and additional units in every room, four state-of-the-art Roku smart TVs with check out dates allowing all streaming apps to automatically sign out, a tempurpedic mattress and thoughtful amenities like complimentary coffee and bottled water. For that reason, we don't feel "rustic glamping" accurately reflects the renovated accommodations our guests enjoy. We are also sorry you had difficulty locating the property. It can be a bit tricky. There are photos of the building and parking spaces in the listing to help. We do wish you shared your other concerns with us during your stay. We would have been happy to address anything within our control. We've been fortunate to welcome many wonderful guests who have loved their time in this one-of-a-kind home, and we appreciate all feedback as we continue improving the experience for future visitors.