Cloud 9 on Elizabeth - A Skyline Soul

The open-plan layout is thoughtfully arranged to feel spacious and inviting, centering around a comfortable living area that gazes out over the city. Stay perfectly climate-controlled year-round with efficient AC, while the convenience of an in-unit washer makes longer stays effortless. Beyond your private door, you have full access to the building’s premium gym facilities to keep up your routine while away. Located in the heart of Elizabeth Street, you are just steps from the Queen Victoria Market and the city’s best dining and shopping. This is your elevated home base where every detail is designed for a seamless, sky-high experience.

Key stay information:
Bedroom 1: 1x Queen bed

This property offers self-check-in. The keys for this property are securely stored at one of our trusted key storage partners, located a short walk/drive away from the property for your convenience.

The store is open 07:00 – 23:00 daily

Please let us know ahead of time if you are arriving outside these hours as we will have to make alternative arrangements to get the access keys to you.

Where available, facilities such as pools, gyms, saunas, and communal areas are managed by the building or strata and not by AirKeeper. These facilities may be closed, restricted, or undergo maintenance without notice. As AirKeeper does not control these areas, we cannot provide compensation for any unavailability or changes made by the building management

AirKeeper manages your property off-site. Any on-site building staff, including concierge or security personnel, do not work for AirKeeper and cannot assist with check-ins, keys, access issues, or guest enquiries. All communication or support requests must be directed to AirKeeper through the contact details provided.

Cancellations made less than 14 days before check-in will forfeit 100% of the booking value.

Long Stays (28 nights or more): Within 48 hours of booking creation: Full refund.
After 48 hours of booking creation: No refund of any fees paid.

Your host AirKeeper is available 24/7 please do not hesitate to contact us.

Guest Registration & Verification: All guests must complete electronic guest registration prior to arrival, including valid photo ID (Driver’s Licence or Passport), credit/debit card details, and a list of all guests with current mobile numbers. These documents are securely stored with industry-standard encryption and automatically deleted 14 days after check-out, in line with PCI compliance, and access codes are only issued to registered and verified guests. Any reservation made within 5 days of arrival requires a photo of a credit card in the same full name as the primary guest, matching the provided ID. If the names do not match, the booking will be cancelled and funds returned. This policy is in place to protect our guests, our property owners, and the community.

Pre-Authorisation / Security Deposit: A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

Noise & No-Party Policy: All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.

Complimentary WiFi is provided by the property owner for guest use. As this connection is managed by a third-party provider, AirKeeper cannot guarantee speed or reliability and does not offer compensation for any service interruptions. AirKeeper will provide troubleshooting assistance to guests where possible but cannot be held liable for reception or signal issues beyond our control.

Linen, Towels & Amenities: Guests receive a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Extra towels or linen can be requested 7 days prior, possibly with a charge. A basic bathroom and kitchen starter pack is supplied, but guests should bring additional items as needed for their stay.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

AirKeeper is a licensed real estate agency managing this property. Please refer to the AirKeeper website Terms & Conditions for the full list related to your stay.