8 habitaciones5 baños22 huéspedes363.2 metros cuadrados
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Se admiten mascotas
Cocina
Lavadora
Echa un vistazo a la zona
Davenport, FL
Club de golf ChampionsGate
Place, Club de golf ChampionsGate
A 4 min en coche
Walt Disney World® Resort
Place, Walt Disney World® Resort
A 15 min en coche
Centro comercial Disney Springs™
Place, Centro comercial Disney Springs™
A 16 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 38 min en coche
Habitaciones y camas
8 habitaciones (capacidad para 22 personas)
Dormitorio 1
1 cama de matrimonio grande
Dormitorio 2
1 cama de matrimonio grande
Dormitorio 3
1 cama doble y 1 cama individual
Dormitorio 4
1 cama de matrimonio y 1 cama individual
Dormitorio 5
1 cama de matrimonio grande
Dormitorio 6
2 camas de matrimonio
Dormitorio 7
1 cama individual y 1 litera individual
Dormitorio 8
1 cama de matrimonio grande
5 baños
Baño 1
Bañera · WC · Solo ducha
Baño 2
Bañera · WC · Solo ducha
Baño 3
Bañera · WC · Solo ducha
Baño 4
Bañera · WC · Solo ducha
Baño 5
Bañera · WC · Solo ducha
Otros espacios
Cocina
Oficina
Balcón
Jardín
Acerca de este alojamiento
8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney
Summary:
Relax and unwind in this stunning 8-bedroom, 5-bathroom family-friendly vacation home at the gated ChampionsGate Resort. Just 20 minutes from Disney and 30 from Universal Studios, it comfortably sleeps 22 guests. Enjoy a private pool, hot tub, furnished patio, and a fun games room—everything you need for the perfect getaway filled with sunshine, relaxation, and friendly competition. Book your stay now!
The Space:
This beautiful home located at ChampionsGate is perfect for your next Orlando vacation. Big enough for the whole family with its 8 bedrooms and 5 bathrooms, this fantastic house can host up to 22 guests at a time.
The private back sundeck is a haven for chilling out on lounge chairs while topping off your tan. Enjoy sizzling burgers on the barbecue, or having a dip in the pool. The screened-in lanai is surrounded by a grassy area, which offers added privacy and space for lawn games.
Our open-concept living area is designed with plenty of room to spread out and relax. You’ll be kept entertained with the in-home games room, featuring family favs like foosball and air hockey. Catch up on all your favourite shows with the smart TVs and complimentary cable, or enjoy a movie on the big screen in the theatre room. Bring your own games and enjoy high graphics gaming on two 50” 4K TV’s.
In the kitchen you'll find top-of-the-line appliances, a spacious island countertop, and fully stocked cabinetry. There are both indoor and outdoor dining areas, plus kitchen island bar seating. This home is also equipped with kitchen and patio speakers with free access to play almost any song, podcast, or radio station.
You’ll be in a great location too, just a short drive from Disney, International Drive, and more. ChampionsGate is a large development encompassed by 36 holes of championship level golfing, but there’s lots more to do at this fabulous resort than just golf. Feeling sporty? There are 7 clay tennis courts (equipment is available to borrow from the County Club), and two regulation size sand volleyball courts. You’ll also find a state-of-the-art fitness studio and wellness studio at the Oasis Clubhouse, along with the expansive water park.
Our guests get full access to the clubhouse amenities including the enormous heated resort pool, outdoor jacuzzi hot tub, a separate children’s splash zone with interactive water playground, and a two storey waterslide. Take a relaxing float down the lazy river, or enjoy a tropical drink while soaking up that Florida sunshine from a poolside lounger—our dedicated staff of servers will greet you right at your chair. For the ultimate in relaxation, take advantage of one of our 16 indoor air-conditioned cabanas, complete with indoor lounge style seating for two, two dedicated outdoor lounge chairs with umbrella, LED TV, kitchenette with mini-fridge and a full bathroom with shower (separate fees apply).
The clubhouse is complete with a full-service restaurant, including indoor and patio dining, business facilities, a 26 seat movie theatre, and full service concierge. Onsite staff organise and run daily entertainment, and there’s a children’s day club to keep the little ones entertained. The clubhouse also offers a gaming arcade, theme park ticket sales and guest services.
So what are you waiting for? Book your stay at this dream vacation home today!
Total sq./ft. of space 3909
First Floor
Bedroom 1 "The Palms Master Suite" - King Bed with ensuite
Bedroom 2 "The Maldives Master Suite" - King Bed with ensuite
Second Floor
Bedroom 3 "Harry Potter Hogwarts" - Full and Twin Beds with shared ensuite
Bedroom 4 "Disney Princess" - Queen and Twin Beds
Bedroom 5 "Sunset Beach" - King Bed with shared ensuite
Bedroom 6 "Finding Nemo" - 2 Queen Beds with shared ensuite
Bedroom 8 "Harry Potter Flying Keys" - King Bed with shared ensuite
Prime Location:
• 5 minutes to shopping, dining, and grocery stores
• 15 minutes to Disney World
• 25 minutes to Universal Studios
• 30 minutes to Orlando International Airport (MCO)
ChampionsGate Resort Access:
• Secure gated community with 24/7 security
• Driveway parking for two vehicles; additional parking at clubhouse during the day
• Full access to ChampionsGate Resort & Oasis Clubhouse amenities, including:
• Heated resort pool, lazy river, and thrilling waterslides
• Kids’ splash zone and playground
• Outdoor Jacuzzi hot tub, tiki bar, and private cabanas
• Indoor/outdoor dining and bar & grill
• Arcade, kids’ club, and daily entertainment programs
• Fitness center, sports courts, business center, and golf course
(Please note some amenities may require extra fees.)
Why Stay With Us?
We’re experts at delivering unforgettable group getaways. Our homes are clean, spacious, and full of personality — from custom designs to immersive entertainment spaces. We handle the details, so you can focus on fun.
Guest Access:
Parking:
• Up to 4 vehicles can park in the driveway, with additional parking available in the street to the front and side of the house. Parking is also available at the Oasis Clubhouse only during the day.
Property Access:
• Guests will enter the community via a locked gate monitored by a security guard.
Reminders from Oasis Club:
• NO overnight parking is allowed in the Oasis Club parking lots.
• For questions about street parking rules, residents should contact the HOA team.
• Dumpsters at the Oasis Club are for restaurant use only — residential trash is not permitted.
• For questions about trash disposal, residents should contact the Masters or Retreat HOA.
Guest registration and parking rules:
• All visiting guests must be registered prior to arrival or they will be denied entry.
• Parking rules: park in the correct direction, avoid blocking sidewalks/driveways, do not park on grass or yellow areas, and keep fire lanes, hydrants, and gates clear—violations may result in towing.
• Residents are advised to check the community website for the latest Parking & Towing Policy.
The Neighborhood:
The Oasis Club at Champions Gate: Considered one of the most beautiful resort communities in all of Davenport area! This ideal location offers easy access to the Disney World theme parks via FL-429 S (this route has tolls) or Westside Blvd. Also, close by are many dining, local wineries, shopping and entertainment options!
Getting Around:
Nearby Family Attractions:
• Walt Disney World ~ 13 miles
• Hollywood studios ~ 13 miles
• Animal Kingdom Theme Park ~ 13 miles
• EPCOT ~ 14 miles
• Magic Kingdom Park ~ 15 miles
• SeaWorld ~ 17 miles
• Universal Studios ~ 22 miles
Nearby Other Attractions:
• ChampionsGate Golf Club ~ 1 miles
• Formosa Gardens Event Center ~ 8 miles
• Lake Louisa State Park ~ 15 miles
• The Florida Mall ~ 23 miles
• Orlando Watersports Complex ~ 25 miles
• Dr. Phillips Center for the Performing Arts ~ 26 miles
• Camping World Stadium ~ 27 miles
• Amway Center ~ 28 miles
• Orlando City Stadium ~ 28 miles
• Lakeridge Winery ~ 28 miles
• Lake Eola Park ~ 29 miles
• Bob Carr Theatre ~ 29 miles
• Gaston Edwards Park ~ 30 miles
• Festival Park ~ 31 miles
• Orlando Science Center ~ 31 miles
• Mennello Museum of American Art ~ 32 miles
• Audubon Park Garden District ~ 32 miles
• Cranes Roost Park ~ 39 miles
• CFE Arena ~ 43 miles
• NASA Kennedy Space Center ~ 71 miles
Other Things to Note:
• For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!
• Please be advised that the clubhouse amenities are currently unavailable. Thank you for your understanding.
• Please be advised that the dog park will be temporarily closed starting Wednesday, February 11, 2026.
Pet Friendly:
• Pets are welcome. A maximum of two pets under 60 lbs each is allowed. A pet fee of $139 per pet will be added if pets are included at booking. If pets are not declared during booking, the applicable fee will be charged separately. Please note the booking platform only allows one pet to be selected; if bringing a second pet, the additional fee will be collected after booking.
• NO CATS allowed.
Additional Services:
• Planning a BBQ? A propane tank is available for a one-time $69 charge. Let us know in advance, and we’ll make sure you’re all set to grill and enjoy!
• Pool and hot tub heating are available upon request and are not included in the booking price. The fee is $45/night per service or $79/night for both, with a 2-night minimum. At least 24 hours’ notice is required if you would like to add this service.
• Rent a Pack 'n play for $39 (one-time fee)
• Rent a highchair for $29 (one-time fee)
House Rules:
1. Parties, events and smoking/vaping are prohibited in or around our property.
2. Please check-out on time. Late departures will result in a charge for each additional hour the property cannot be accessed for turnover.
3. Large messes will result in an additional cleaning fee. Please clean up after yourselves and your pets.
4. Firearms and weapons are strictly prohibited on the property.
• If any of these house rules are broken, you and your group may be subject to additional charges or be requested to vacate the property immediately without refund.
Safety:
• Safety is of the utmost importance for our family when we travel and we have provided nothing less than our expectations for your family/group. Our home is equipped with at least 1 additional child safety lock on every exterior door, a pool gate, smoke detectors, carbon monoxide detectors, fire extinguishers, a first aid kit and postings with local emergency contacts and pool safety/emergency information.
1. Parties, events and smoking/vaping are prohibited in or around our property.
2. Please check-out on time. Late departures will result in a charg...
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Preguntas frecuentes
¿En 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney hay piscina?
Sí, este alojamiento cuenta con una piscina cubierta.
¿Cuánto cuesta alojarse en 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney?
A fecha de 9 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney el 10 de jul de 2026 son de al menos 360 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney?
La salida se realiza a las 10:00.
¿Dónde se encuentra 8BR Luxury Sleeps 22 w Pool & Hot Tub—Near Disney?
Esta casa de vacaciones en la zona de ChampionsGate se encuentra a 4,6 km de Club de golf ChampionsGate y a menos de 10 kilometros de Club de golf Highland Reserve y Posner Village. USA Water Ski & Wake Sports Foundation Hall of Fame Museum y Four Corners FC también están a menos de 10 kilómetros.
Comentarios
8,4
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
9 comentarios de un total de 17 con una puntuación de 10 - Excelente
10 - Excelente
9
4 comentarios de un total de 17 con una puntuación de 8 - Bueno
8 - Bueno
4
2 comentarios de un total de 17 con una puntuación de 6 - Normal
6 - Normal
2
2 comentarios de un total de 17 con una puntuación de 4 - Mediocre
4 - Mediocre
2
0 comentarios de un total de 17 con una puntuación de 2 - Horrible
2 - Horrible
0
8,4/10
Limpieza
9,6/10
Llegada
9,6/10
Comunicación
10/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
8/10 Bueno
Isak G.
2 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Had a fantastic stay here with lots of family. Room for everyone. Everything was nice and clean like it was described. The kitchen could use some more supplies with such a big crowd of people. We just had a small issue with the pool heat. Would come here again
Isak G.
Se alojó 7 noches en febrero de 2026
Respuesta de VrboOwner el 20 de mar de 2026
Thank you, Isak, for sharing your experience with us! We're delighted to hear that you and your family had a fantastic stay and found the space accommodating for everyone. Cleanliness is a top priority for us, so it's great to know we met your expectations.
We appreciate your feedback regarding the kitchen supplies and the pool heat issue. We'll definitely look into enhancing the kitchen inventory to better serve larger groups and ensure the pool is at the perfect temperature for future guests.
We would love to welcome you back for another stay!
Verificado
10/10 Excelente
Carmen A.
8 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Our overall experience was very good. The host was amazing. Always got back on a timely manner. Our only concern was the shower floor it was very slippery.
Carmen A.
Se alojó 2 noches en junio de 2025
Verificado
10/10 Excelente
Yovani P.
2 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spacious and lot of entertaining
Very good location
Yovani P.
Se alojó 2 noches en diciembre de 2022
Respuesta de VrboOwner el 17 de ene de 2023
Hi Yovani, we appreciate your feedback. Hopefully, we will get to host your stay again in the future!
Verificado
8/10 Bueno
Anderson L.
31 de dic de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Effortless
All went well. Very specious and enough for big family or group.
Anderson L.
Se alojó 2 noches en diciembre de 2024
Verificado
10/10 Excelente
Melissa F.
10 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lovely property, Great location!
Easy efficient process from booking to contactless check in. House was clean and looked exactly like the pictures. We utilized all the bedrooms host was excellent with communication property was nice.
Melissa F.
Se alojó 2 noches en julio de 2021
Respuesta de VrboOwner el 27 de jun de 2024
Thank you for your kind review,Melissa! We're delighted to hear that you found our booking process efficient and our contactless check-in convenient. It's great to know that the house was clean and lived up to your expectations from the pictures. We're pleased that you enjoyed utilizing all the bedrooms and found our host's communication excellent. We appreciate your feedback and hope to welcome you back again soon!
Verificado
6/10 Normal
Dawn H.
3 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great spacious home with awesome amenities!
A great home a lot of room for my family wish the hot tub was hot but was reimbursed. The property has a lot to do for kids and family friendly I recommend this property.
Dawn H.
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 27 de jun de 2024
Thank you for your feedback, Dawn! We're glad to hear that you enjoyed our spacious home and found it family-friendly with plenty of activities for kids. We apologize for the issue with the hot tub but are pleased to hear that you were reimbursed promptly. Your recommendation means a lot to us, and we look forward to hosting you and your family again in the future!
Verificado
10/10 Excelente
joe g.
16 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family gathering
Great house. Lots of room. Plenty of things to do.
joe g.
Se alojó 2 noches en agosto de 2022
Respuesta de VrboOwner el 3 de sept de 2022
Hello Joe, thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!
Verificado
10/10 Excelente
miguel H.
12 de sept de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent
Great location, property was clean great condition.Property owner was very kind ,attentive to all our needs.Will definitely stay again. We were all very pleased . The property has all you need from games, BBQ,, theater, pool corner unit a plus.
miguel H.
Se alojó 3 noches en septiembre de 2020
Respuesta de VrboOwner el 27 de jun de 2024
Thank you so much for your kind words, Miguel! We're glad to hear that you enjoyed the great location and that the property met all your expectations. It's wonderful to know that you found everything clean and in great condition and that you appreciated the amenities like the games, BBQ, theater, and pool. We strive to provide a comfortable and memorable experience for all our guests, and we're delighted that you were pleased with your stay. We look forward to welcoming you back for another enjoyable stay in the future!
Verificado
10/10 Excelente
Zoraida S.
19 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Grandma & me weekend
We enjoyed our stay. Rented this property and everything was what I was looking for. Big open area from the kitchen all the way to the pool area. My grandkids and I have made special memories. They had a great time from playing in the game room to watching movies in the movie theater and waking up in the morning and jumping in the pool and relax in the jacuzzi. Will definitely be ok’ing back!!!!
Zoraida S.
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 27 de jun de 2024
Thank you for your wonderful review, Zoraida! We're happy to hear that you and your grandkids enjoyed your stay and made special memories together. It sounds like the open kitchen and pool area, along with the game room and movie theater, provided a perfect backdrop for your family time. We're delighted that you had a great time relaxing in the pool and jacuzzi. Your feedback means a lot to us, and we look forward to welcoming you back for more memorable stays in the future!
Verificado
8/10 Bueno
TeQuila G.
9 de may de 2021
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Birthday Location
I chose this spot to spend my 32nd birthday! Over all it was a great beautiful place. There were a few things wrong on arrival; dirty dishes, animal hair on linens, And a few other miscellaneous items hints. They were very prompt on fixing the situation! Oh her than that the place was great!
TeQuila G.
Se alojó 2 noches en mayo de 2021
Respuesta de VrboOwner el 27 de jun de 2024
Thank you for choosing our spot to celebrate your 32nd birthday! We're thrilled to hear that overall you found our place beautiful and had a great experience. We apologize for the initial issues you encountered upon arrival with the dirty dishes, animal hair on linens, and other miscellaneous items. We're glad that our team promptly addressed and resolved these concerns for you. Your feedback is valuable to us, and we appreciate your understanding. We hope you had a wonderful birthday celebration, and we look forward to hosting you again in the future!
Verificado
10/10 Excelente
Rivki H.
7 de feb de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a great time!
We had such a great time and created such great memories with family and friends. The house was very clean when we arrived. The picture of the pool is a bit deceiving; it's a lot smaller than it looks in the pic but still nice. Some of the TVs were not working properly but Joe was so quick to respond to all of our needs- absolutely AMAZING customer service! Thank you Joe!
Rivki H.
Se alojó 3 noches en enero de 2021
Respuesta de VrboOwner el 27 de jun de 2024
Thank you for your review, Rivki! We're delighted to hear that you had a great time making memories with your family and friends. We appreciate your feedback about the pool and TVs. It's fantastic that Joe could promptly assist with your needs; we're proud to provide excellent customer service. Your satisfaction is our priority, and we're grateful for the opportunity to host you. We hope to welcome you back for more memorable moments in the future!
Verificado
10/10 Excelente
Dietrich B.
21 de mar de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice 8 bedroom house
All good. Freezer needs to be fixed
Dietrich B.
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 29 de may de 2022
Hello Berling,
Thank you for your review! We are happy to hear you have enjoyed your stay. We can assure the freezer has been address. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!
Verificado
6/10 Normal
Cristina H.
9 de jul de 2021
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Lovely for a family vacation, However..........
The home is very beautiful. Perfect for hosting a large family. Communication was great. We did have an issue with the upkeep of the home. We had to purchase wash clothes at walmart, the outside seating needs to be replaces or super washed. The seating was extremely filthy. The grill needed to be cleaned as well. to charge so much for propane you would think the grill would be clean. Lastly, there is ONE knife and the pots are very old. There needs to be enough cookware to host a family. The home is really beautiful. Anything we needed I received a timely response and I am grateful for that
Cristina H.
Se alojó 3 noches en julio de 2021
Respuesta de VrboOwner el 10 de sept de 2021
Hi Cristina,
Thank you for the feedback. We apologize for any inconveniences experienced during your stay with us. We understand the importance of a well-maintained, clean, and well stocked space and have taken measures to ensure this has been resolved. We appreciate your review and hope we have the opportunity to host you in the future!
Verificado
8/10 Bueno
Mike M.
15 de ago de 2022
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Decent Stay with Some Concerns
The house was as described and offered plenty of features that would appeal to a family or group staying near Disney. The issues arose with communication and functionality of some these add-ons. There were additional fees and security deposits through the third party manager Upstay that were not indicated upon initial booking. This could be expected for most of these units, but when I tried to communicate what we needed they did not respond due to confusion on which platform they would be communicating through. We did not get a functional spa until more than half way through our trip. They sent an indoor technician for electrical and a home speaker repair that he did not know how to fix, we never were able to use them. Upstay did not respond to multiple messages for several days, and once they did we still took another almost 2 days to try to rectify the issues, most of which remained non-working. Ultimately, the home is nice, but the management needs to improve communication and functionality of these features to make the home worth the cost.
Mike M.
Se alojó 7 noches en agosto de 2022
Respuesta de VrboOwner el 21 de ago de 2022
Hello Mike, thank you for taking the time to send your feedback! We do apologize for the inconvenience you've encountered. For sure I will discuss this with our team, especially regarding the communication issue. Also, we do collect security deposit but we will return it after your stay as long as there's no property damage occurred during your stay. Your insights will definitely help us improve. We hope to host you again in the future!
Verificado
10/10 Excelente
Mary B.
16 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The Perfect Stay
Look no further! Beautiful and fun.
I was cautious with some of the pool heating and other reviews but this house did not disappoint. The pool was warm and comfortable and the hot tub was hot and perfect, after I realized there is a button outside next to the door that kicks up the spa temperature. The grill was nice, the house was clean and looked just like the pictures, which don't do this house justice! The beds were comfortable and the kitchen was stocked. The little kids (and us big kids) had so much to do. From shuffleboard to air hockey (finally a game where I can beat my husband!!) to the kids bringing their games to play on the Xbox and PS5. Movie nights in the theater room were a crowd favorite, as were the family dance off's with the kitchen and pool patio speakers.
Communication with the host was great and if we needed anything they were quick to respond. One thing I was very relieved to see were child locks on all doors, especially those leading out to the pool and the pool fence.
We read that there can be a long line getting into the neighborhood at 4pm so we arrived 15-20min early and waited at the clubhouse until 4pm so housekeeping could finish up. The traffic dies down around 5-6pm.
What a great property, we were looking for a beautiful place to relax and have some good family fun. Wow, did we find it and made some amazing family memories that will last a lifetime. We will certainly be back, thank you for the great time!
Thank you for the great memories!!
Mary B.
Se alojó 1 noche en abril de 2022
Respuesta de VrboOwner el 27 de jun de 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic time celebrating and creating lasting memories at our home. It sounds like you took full advantage of everything from the warm pool and perfect hot tub to the fun games and movie nights in our theater room. We're delighted that our amenities exceeded your expectations, and we're especially pleased that you found our communication prompt and helpful.
It's wonderful to know that you appreciated the child locks and our efforts to ensure a safe and enjoyable stay for everyone. Your feedback about arriving a bit early to avoid the neighborhood traffic is helpful for future guests, and we're glad it worked out well for you.
Thank you for choosing our property for your special occasion. We look forward to welcoming you back for more family fun and more great memories in the future!
Verificado
4/10 Mediocre
Julia B.
28 de may de 2024
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
Not a good experience with this rental company….
The photos are deceiving and this rental company is shady. We were told to be very careful when eating and drinking on the couch because it’s white and they wish to keep it looking nice. When we arrived we found the couch to be heavily soiled, and the top frame of the couch was actually broken. The fabric was torn and the whole couch was gross, along with the barstool seats. The photos on the listing must have been taken many years ago. I emailed the company immediately and made them aware and sent them pictures so I wouldn’t be held responsible. They acknowledged my email and apologized. During the week we attempted to use the microwave, but there was a piece of tape holding the door closed. Once we removed the tape, the door would no longer stay closed, and the microwave was literally loose in its cabinet. I notified the rental company who offered to have a maintenance person come by and look at it. I didn’t want to sit around waiting for maintenance while I’m on vacation so I told them not to worry about it and we would just work around it, but I wanted to make them aware so I would not be held responsible. The last night we were there, the air conditioner was remotely turned up on us and locked. It was almost 80° in the house when we woke up. I emailed them, and got an apology, no explanation. Now they are trying to keep my security deposit,accusing us of damaging the microwave,that was broken when we got there and which I already notified them about. Renters beware!!
Julia B.
Se alojó 5 noches en mayo de 2024
Respuesta de VrboOwner el 21 de jun de 2024
Thank you for your feedback, Julia. We apologize for any inconvenience you experienced during your stay. Upon receiving your email, our team promptly reviewed the issues you raised. We would like to clarify a few points regarding the couch and barstools, those were thoroughly cleaned before your arrival. They are light tan in color, which may appear soiled easily despite being clean. During our pre-check-in inspection as well, the microwave was in proper working order with no issues. We captured the deposit to cover the replacement cost for the microwave, which was found damaged during your stay. Also, our team and the owner did not remotely adjust the AC temperature during your stay. You have the option to set the temperature according to your preference, it is just that it cannot be set lower than 72°F to prevent damage to the AC unit. We understand the importance of accuracy in listing photos and how they reflect the actual unit. But, please note that listing photos are representations of the unit. Some items and furniture may vary, as we make upgrades from time to time. We appreciate your feedback, as it helps us improve our services. Please be assured that everything is addressed and in proper working order. We hope you will still give us another chance to host your stay in the future.
Verificado
4/10 Mediocre
Schavonne M.
25 de abr de 2021
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
Not clean...does not match online rating.
Spent the first 3 hours cleaning. Old food left in theater room, floors dirty and pool needed cleaning. No batteries for main television and upstairs. Traffic entering the property even after registration took an hour. After having to leave to get cleaning supplies and batteries we literally didn't even experience the house the first day. Entire day wasted. The property manager was apologetic and responded quickly- but we were stuck at that point without other options.
Schavonne M.
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 10 de may de 2021
Hi Schavonne,
I would like to apologize for your experience as this is not what we aim to deliver. We have made sure to address this issue by changing our cleaners. We will be providing a 1-night refund due to the inconveniences encountered during your stay.
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Propietario/a: Upstay
At Upstay, it’s our mission to curate an exceptional experience for every trip.
Who We Are Upstay is a vertically integrated real estate company that offers tech-enabled vacation homes and urban retreats with 5-star hospitality. We provide exceptional experiences and innovative spaces that inspire and delight our guests.
What We Do We build great communities that invest in the people that live there. We employ local team members who demonstrate values and beliefs that align with our corporate culture and enable us to deliver a positive impact across our value chain.
How We Do It We are accountable for every aspect of our property’s creation and existence. Site selection, acquisition, development, design, construction, furniture manufacturing, laundry and property management are all looked after by our in-house teams.
What Matters to Us We are committed to providing compliant and locally beneficial short-term property rentals that add value to our communities. We work with local governments and homeowner associations to develop standards and provide industry-wide leadership.