TEQUILA SUNRISE.. Lujo Frente al Mar en Sandbridge

Thank you for your feedback, and I’m glad to hear you enjoyed the location, ocean views, and overall family trip. I do wish some of these issues had been brought to my attention during your stay so we could have tried to resolve them in real time. For example, when you contacted me about the parking passes, I responded immediately and we were able to quickly sort that out. Had I known the TVs were not functioning properly, I would have gladly worked to troubleshoot or replace anything necessary during your visit. Regarding the fobs/access issue, I had communicated prior to your stay that the entire condominium association is currently in the process of transitioning to a brand-new building access system, which is being installed this week. Unfortunately, that temporary transition period did create some intermittent access issues beyond our individual unit’s control. As for the pool, the listing does state that pools are open seasonally, which in Sandbridge and most coastal communities generally means between Memorial Day and Labor Day. I completely understand the disappointment, though, and I’ll review the wording to see if it can be made even clearer for future guests. Cleanliness concerns are something I take seriously, and I’ll be addressing that feedback with the cleaning team. I also appreciate you mentioning the positives, including the beach equipment storage, kitchen supplies, and overall experience your family had during the trip. Thank you again for staying