The house was lovely, location was nice/safe. But after we settled in some- we discovered that the cleaning crew was less then ok. We found cooked bacon on a cookie sheet & the grease had actually began to mold. Then we also found the dishes in the dishwasher and they were dirty. Unsure how long they had been there but it smelled. The floors were also dirty.
I would have never complained or mentioned anything about the floors but when I told the company we found that the kitchen was filthy, they were less then impressed with our concerns- in fact, they didn’t seem to believe us, even though I sent pictures and they ended the correspondence by saying “what do you want us to do”. Even though on the rude side, they did respond to us in a timely manner.
Also advertised games, a pool & a kids playground. None of which were there & again there response to us was less then helpful or respectful ( Because of the proximity of the playground to the pool, It’s probably not safe to use the playground while construction is happening to the pool. We mainly cater to adults with our properties and listings.
With that being said, we do not restrict children from staying in our properties, but we do not provide (or advertise) any entertainment, play equipment or toys. There is a nice park that is not too far away from the property. ) but if you look at the pictures from the listing and description- games, pool & playground are advertised. )
Aside from this, it was a very comfortable house. We enjoyed our stay despite this and would actually rent here again if we ever had the need to go to Alabama. New cleaning crew & new rental company to deal with any issues & this house is a gem!