Cute house with edible garden

Dear Audrey, Thank you for your great review. We enjoyed hosting you in our turquoise house. You are very friendly, clam and pleasant to communicate with. You and your friends were very respectful of our Turquoise House, you were noiseless and left the house super clean and very tidy. Our neighbors were very happy with you too (without calling the police). I hope to have the opportunity to host you again! Sincerely, Sunny

1. We are very sad from these guests’ treatment and therefore we will hide our listing in VRBO for a while. We tried so hard to get a new baby crib, new highchair, and all new foam mats just in time for Srujana's toddler in addition to food (local bakery and special dinner). No thank you from our guests. 2. The guests did not pay their tax 9.88% through VRBO. 3. We have 3 housekeepers to check heating, Wi-Fi, TV etc. for >10 days (from Jan 29 to Feb 12, 2022) to make sure everything is working before their checking in. On Sunday furnace pilot light for 1st gas heater (near the front door) was suddenly blown off due to strong wind through the window but light was turned on (from BayHill company) next morning. Our housekeeper Lee discovered that the 2nd gas furnace (back) was able to heat up the whole house to 77 degrees without the 1st gas furnace. He saw every one with very little cloths and the whole house was super hot and the 2nd furnace was on 81 degree. 4. On the 1st night (Feb 12, 2022) our housekeeper Ken fixed the electric problem by turning on and off the electric subpanel since our guests used too many electric heaters (8 all at once) including 2 heaters in 2 offices unattended. 5. These 2 electric heaters almost burned our new foam mats in the 1st offices (1st floor) and 2nd office (outside small house). Guests forgot to turn them off for at least 9 days (Feb 13, 2022, to Feb 21, 2022). Our 3rd housekeeper Mike found both heaters were still on burning the new foam mats in both offices on 2 pm, Feb 21, 2022 after their checking out. 6. We tried many times to contact our guests (e-mail, text, phone and VRBO inbox) regarding potential fire on plastic foam mats in both offices due to unattended electric heaters but no response from both guests. 7. We had many guests and none of them heard of beep beep sound, must be from their kid's toys. 8. We gave up. We did not want to hurt our guests (do no harm) by submitting this review earlier. They tried to hurt us, and we have no choice to hide our listing for a while. Sorry!