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Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Galería de imágenes de Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Una sala de estar con chimenea, dos sofás de cuero rojo, una mesa de centro y un ventanal con vistas al verdor.
Un área de estar al aire libre con sillas Adirondack y un pozo de fuego de piedra rodeado de grava, con vista a un área boscosa y un edificio con balcón.
Un jacuzzi en una terraza de madera con vista a un bosque.
Una cabaña de madera de dos pisos con un balcón y escalera de madera, rodeada por un bosque denso.
Una sala de estar con chimenea, sofás de cuero rojo, una mesa de centro de madera y un ventilador de techo.

Comentarios

8,6 de 10
Excelente

Aspectos destacados

  • Brasero
    Uno de los pocos alojamientos con hoguera privada al aire libre.
3 habitaciones3 baños8 huéspedes

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Se admiten mascotas
  • Cocina
  • Lavadora
  • Parrilla de barbacoa

Echa un vistazo a la zona

Ver en el mapa
Beech Mountain, NC
  • Place, Complejo de montaña Beech
    ‪A 5 min en coche‬
  • Place, Parque de atracciones Land of Oz
    ‪A 9 min en coche‬
  • Place, Lees-McRae College
    ‪A 12 min en coche‬

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Habitación 1

2 camas individuales

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio

Habitación 4

1 cama de matrimonio

3 baños

Baño 1

Baño 2

Baño 3

Otros espacios

Porche o patio
Cocina
Jardín
Comedor

Acerca de este alojamiento

Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks

Bee & Bae Hideaway

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

With plenty of room inside for the entire family to spread out across three levels and a lovely and peaceful outdoor space, this wonderful home is sure to the be the highlight of your next vacation in the North Carolina Blue Ridge Mountains! Visiting chefs will adore the well-equipped, full kitchen with stainless steel appliances and loads of countertop prep space. Dine together at the nearby table for six and then settle into the cozy living area to stream your favorite channels on the flatscreen TV, or head out to one of the furnished decks and watch for visiting wildlife. Outside, you'll also find a soothing, private hot tub, a firepit, a spacious yard for the dogs and kids to run and play, and a gas grill if you want to add a little something special to your home-cooked menu.

Things to Know
Free high-speed WiFi
Two well-behaved family dogs (80 lbs. max.) are welcome
High chair, Pack-N-Play, and baby gates provided
Snowbird-friendly
A 4x4 or equivalent is recommended to access this home (only in winter).

This home has a Transferable Beech Mountain Club Membership Social Level, 14 night minimum stay is required (additional fees and rules/restrictions apply; call Mandy Taylor at 828-783-3219 to discuss adding this on). This property is managed by Vacasa North Carolina LLC.

This property is managed by Vacasa North Carolina LLC.

If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us.

Parking notes: There is free parking available for 3 vehicles.

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

Añade las fechas para ver los precios

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  • Lavadora
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  • Wifi gratis
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Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
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Menores

Se admiten niños a partir de cualquier edad
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Eventos

No se permiten eventos
default

Mascotas

Se admiten mascotas
Dogs only. Max of 3. Weight limit: 80 lbs each.
default

Fumadores

No se permite fumar
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Información importante

Otros detalles

Número de alojamiento: 2444510vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.

Información sobre la zona

Banner Elk

Esta casa de vacaciones se encuentra en Banner Elk, en el centro y cerca de parques temáticos. Complejo de montaña Beech y Estación de esquí Sugar Mountain Resort son excelentes opciones si buscas unas vacaciones activas; para sumergirte en la naturaleza, nada como Grandfather Mountain. ¿Viajas con niños? Pues llévalos a Parque de atracciones Land of Oz y, si te apetece disfrutar de un evento especial, consulta el calendario de Estadio Kidd Brewer. Al estar junto a la montaña, podrás acercarte y disfrutar del snowboard y del esquí, o realizar actividades al aire libre, como el patinaje sobre hielo y el descenso en trineo.
Ver más casas de vacaciones en Banner ElkSe abre en una ventana nueva
Mapa
Beech Mountain, NC

Qué hay en los alrededores

  • Complejo de montaña Beech - A 5 min en coche - 3.1 km
  • Parque de atracciones Land of Oz - A 9 min en coche - 5.0 km
  • Centro de ocio Buckeye - A 11 min en coche - 6.7 km
  • Lees-McRae College - A 12 min en coche - 10.0 km
  • Casa Museo Banner - A 15 min en coche - 11.6 km

Cómo moverse por la zona

  • Tri-Cities, TN (TRI-A. Regional de Tri-Cities): a 90 min en coche

Restaurantes

  • ‪Beech Mountain Resort Cafeteria - ‬A 9 min en coche
  • ‪Beech Mountain Brewing Co. Taproom and Grill - ‬A 9 min en coche
  • ‪Banner Elk Cafe - ‬A 16 min en coche
  • ‪First Chair Coffe Shop - ‬A 8 min en coche
  • ‪Blink Elk Tap Room - ‬A 16 min en coche

Preguntas frecuentes

¿En Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks se aceptan mascotas?

Sí, las mascotas pueden hospedarse en este alojamiento.

¿Cuánto cuesta alojarse en Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks?

A fecha de 15 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks el 22 de sept de 2026 son de al menos 447 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks?

La salida se realiza a las 10:00.

¿Dónde se encuentra Dog-Friendly Wooded Chalet w/ Fast WiFi, a Private Hot Tub & Furnished Decks?

Esta casa de vacaciones para familias en Banner Elk se encuentra en la montaña, a 4,1 km de Complejo de montaña Beech y a menos de 10 kilómetros de Parque de atracciones Land of Oz y Centro de ocio Buckeye. The Greene y Tate-Evans Park también están a menos de 15 kilómetros.

Comentarios

8,6

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
21 comentarios de un total de 37 con una puntuación de 10 - Excelente
9 comentarios de un total de 37 con una puntuación de 8 - Bueno
5 comentarios de un total de 37 con una puntuación de 6 - Normal
0 comentarios de un total de 37 con una puntuación de 4 - Mediocre
2 comentarios de un total de 37 con una puntuación de 2 - Horrible

7,4/10

Limpieza

9,2/10

Llegada

7,8/10

Comunicación

8,8/10

Ubicación

8,4/10

Precisión del anuncio

Comentarios

Verificado

8/10 Bueno

Daniel B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Every year we take a Dad and Daughter Ski trip and found Bee and Bae on VRBO. We loved the layout of the house and how nicely it was updated, and the ammenities. We gave it a good because of a few cleaning issues that could have easily been addressed prior to our arrival. It was just a few minutes to Beech Mtn.
Se alojó 2 noches en febrero de 2026
Respuesta de VrboOwner el 3 de mar de 2026
Thank you for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.
Verificado

10/10 Excelente

Morgan W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wonderful Place

What a great place to stay! Very clean and comfortable. Everything went smooth and we loved the place!
Se alojó 2 noches en noviembre de 2023
Verificado

10/10 Excelente

Ethan Y.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Ski Weekend

The house was very spacious and dog friendly. Enjoyed the hot tub!
Se alojó 2 noches en marzo de 2024
De un sitio asociado

10/10 Excelente

Kim H.

Nice getaway

My husband and I spent our 11 year anniversary in this beautiful home with our 2 daughters. We had a great time!
Verificado

10/10 Excelente

JASON R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Modern thoughtful renovation

A great cabin that has been thoughtfully renovated and decorated. Little touches like the coffee bar and house koozies make this a really unique place. Quiet and peaceful. I would absolutely rent the home again.
Se alojó 2 noches en septiembre de 2021
Verificado

8/10 Bueno

Kristy H.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza

Hideaway

The inside was clean and well stocked. The outside had trash in the yard. The American flag on the ground. There was plywood and insulation on the hammock. But the hot tub was the star of the show.
Se alojó 2 noches en noviembre de 2024
Verificado

10/10 Excelente

Stephanie G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing

This cabin was absolutely beautiful! If I texted the property manager, they responded within a minute or two each time. I couldn't have asked for a better experience. Wifi and TV service was perfect (which is rare for us when staying at a cabin). We were there for only son's birthday trip and he said it was the best cabin we have ever stayed at. No one wanted to leave. We will definitely be staying again.
Se alojó 2 noches en septiembre de 2023
Verificado

6/10 Normal

MATT M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

decent place to stay

Location was great, have privacy. Home is setup well. The grills are completely useless, both have lots of rust and need to be replaced. Other than that everything was pretty good. They could have cleaned a little better before we got there. There was old dog poop in the yard, not something you would think would have been left there. It was a little pricey I think for what we got
Se alojó 2 noches en enero de 2024
Respuesta de VrboOwner el 29 de ene de 2024
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are so sorry that there are lapses during your stay. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future.
Verificado

8/10 Bueno

Emily P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family Trip

We had a wonderful stay! We truly enjoyed seeing all of the deer on the property every morning. It was so peaceful, which was exactly why I booked here! The other biggest reason was for the hot tub off the master. It was extremely disappointing to only have one night out of three in it, as it was broken! The technician who came out was amazing and got it partially working for our second evening there. But he knew it wasn't going to last. It would be nice to receive a partial refund for the lack of use.
Se alojó 3 noches en agosto de 2024
Verificado

8/10 Bueno

Michelle G.

Aspectos positivos: Limpieza, llegada y precisión del anuncio

Cute, but not super convenient for small cars

I think it’s important to note that the roads are unpaved. We drove a small sports car and had difficulty on the last 2 miles heading in. It would also be great if there were solar motion activated lights at the driveway/walkway to the door. Overall, the house was cute and the outdoor spaces were great! There was no coffee for the coffee maker, the glassware assortment was strange and there were no wine or pint glasses, and the master bedroom comforter looked dirty. I think there is more good than bad here. Just a few need to knows. Despite the minimal inconveniences, I would stay there again.
Se alojó 2 noches en marzo de 2025
Respuesta de VrboOwner el 25 de mar de 2025
Thank you, Michelle, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
Verificado

6/10 Normal

Viajero verificado

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

what u see is not what u get

house not cleaned from last tenant prior to our arrival,beds not made, no towels etc..Heating not working properly, never used jacuzzi -never worked even after requesting service call. extremely hard to get service. bed mattreses arched caused back pain. never going back to this house or VACASA homes
Se alojó 6 noches en diciembre de 2022
Respuesta de VrboOwner el 20 de jun de 2023
Thank you for your review, Roy. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. The comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace. We are working diligently to ensure your concerns are addressed appropriately. We appreciate you letting us know there is room for improvement and we hope we have the opportunity to host you for an outstanding stay
Verificado

8/10 Bueno

Timothy D.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Nice Ski Chalet

Home was very convenient to slopes and had a very nice yard with a wonderfully, wooded surrounding. Plenty of space for our group. We had a great time relaxing at the home, when we weren't on the slopes. The only downside was the hot tub. We were really looking forward to coming off the slopes and back to a nice time in the hot tub. When we arrived, we found the hot tub was unusable. Scum floating though out the tub. Contacted management and they said they would have it checked out, but they never showed and never responded back after initial contact. The hot tub was a disappointment, but it didn't keep us from having a great time. The home provided a nice place for us to stay while we visited Beech Mountain and we'd stay there again.
Se alojó 3 noches en diciembre de 2023
Respuesta de VrboOwner el 9 de ene de 2024
Thank you, Timothy, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Verificado

6/10 Normal

Kevin P.

Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación

Nice home - Poor management

The home is very nice and secluded. Well decorated and the kitchen is very stocked with everything you need. We stayed in this home last winter and it seems Vacasa has changed some things. Did not know we would have to make all the beds in the house upon arrival. The sheets, pillow cases and towels were in plastic bags laying on top of the beds. There were 10-12 beer cans on the back deck and in the flower beds out back. The hot tub did not work during our entire stay. I sent a message on the booking app and also sent an email to Vacasa. Did not receive a response. Over all the house is nice. But will not book again.
Se alojó 5 noches en enero de 2023
Respuesta de VrboOwner el 20 de jun de 2023
Thank you for taking the time to share your valuable feedback, Kevin! While we are pleased that you found the home nice and secluded. We are disappointed to read that your recent experience was not satisfactory. Certainly, this is not how we wanted your experience with us to be. Please know that we take our guests' feedback seriously, and we made sure our local staff was made aware of your issues so that the homeowner can make the necessary adjustments to the property to ensure the continued enjoyment and satisfaction of our future guests. We hope you'll give us a second chance to impress you, for we'd love to host you again.
De un sitio asociado

2/10 Horrible

Robert K.

Run...do not rent

We stayed last October for a family trip. Icemaker was not working then and still is not. Maintenance said an appliance repairman was needed but had not been contacted. We stayed with relatives for long weekend over July 4th which was a disaster. It's a 3 story house with the master suite on lower level. Toilet in master bedroom would not flush upon arrival. After speaking with vacasa several times and the maintenance personnel responding and saying a plumber was needed, they did not send a plumber. House was nasty upon arrival. Cooked noodles in daughter's bed upon arrival, dirty drinking glasses under bed, coffee pot not working and still had someone's coffee beans floating in it. They did bring a coffee pot so we could have coffee last 2 days. Management company is horrible with resolving any problems and non responsive to assisting with resolution of serious issues in a rental. Owner should seriously be looking for a new management company.
Respuesta de VrboOwner el 11 de sept de 2024
Robert, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the areas you felt in need of some TLC and any disconnect in service you encountered. We shared your feedback with the local manager who assured us that maintenance will be scheduled to address these issues. We appreciate your feedback as we view it as an opportunity to improve and we hope to have the chance to provide a much improved experience on your next getaway.
De un sitio asociado

10/10 Excelente

Ryan E.

Great home for a summertime mountain vacation

My family thoroughly enjoyed our Beech Mountain vacation at the Bee & Bae Hideaway. We formerly lived in the High Country, and this well-appointed vacation home had everything needed for a multi-day stay. The home's back deck extends treehouse-like into the hardwood forest, and Beech Mountain's trail network is a short, steep walk from the back door. It was a great home base for day trips to Boone, Parkway, Roan Highlands, Valle Crucis, etc. We also enjoyed proximity to Beech's hiking trails and other summertime amenities. Our stay in this great home was made even better by the owners' attention to details like: plenty of split & dried firewood for outdoor fire pit, clear & simple instructions for hot tub, easily accessible cleaning supplies, WiFi repeaters throughout the house, extra pet supplies, and a chalkboard in the kitchen with useful info about the house & neighborhood. We would definitely stay at this home again, especially during the summer when the mountain weather provides much-needed respite from the heat elsewhere in the South. Note that like many homes in the High Country built on steeply sloping lots, this property is designed with 3 floors of living, which means lots of stair climbing. The upper two levels (plus the entry steps) are visible in the photo of the front exterior. This was not an issue for us, and we appreciated the great lighting, interesting views, and refreshing ventilation on each level. Just be aware that the home has lots of stairs and may not be appropriate for those who have concerns about parking, sleeping, and main living areas on different levels.
De un sitio asociado

8/10 Bueno

Melissa W.

Bee & Bae Hideaway

Home was pretty and very happy we were able to check in early. There were only a few things we noticed, puzzle pieces and game pieces on the floor, and when we came in it did not seem like it was just cleaned, as in nice, fresh smells. I would suggest having some plug ins. It was nice that Vacas text us after arriving asking us if everything was ok. I appreciate that so much! The showers and bathrooms were clean, kitchen was clean but again did not smell like someone just cleaned. House a little stale. Make sure you understand that you have to go up and down stairs to get to bedrooms, we did know this before we went. Another thing that was frustrating was the directions on google etc the confusion of turns to get to house, the number of turns which was really baring off instead of actual turns etc. A little frustrating it took forever on long dirt roads just to go out shopping, eating, coming back to let the dog out of crate to potty and then go back out. Also I had a roofing nail stuck in my tire, that was frustrating. We really liked the back outdoor space even though we didn’t have time to go out back. The front fenced in area was small more like for tiny dogs but grateful that I didn’t have to put a leash on my dog just to go potty. I really wish mountain houses in general had more yard space for dogs, guess it’s kinda hard being on a side of a mountain. Grateful we got to take our dog with us to this house. King size bed in basement slept great, soft which I like.
Se alojó 2 noches en octubre de 2023
Respuesta de VrboOwner el 19 de oct de 2023
Hi, Melissa, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
Verificado

2/10 Horrible

Martha L.

Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio

So nasty

I’m not one to write reviews but we too have a rental property and I’d be appalled if our management company allowed this level of filth for anyone to check into. Our sheets smelled, had to wash those, the kitchen cabinets and drawers were nasty with crumbs and not very stocked, the dirt, hairballs, dead bugs on the floor, dirty filled vacuum canister, a joke for a broom, the grill needed a hammer to clean so we just didn’t use that. The hot tub needed to be vacuumed. It was one thing after another. Dishwasher hardly worked, cleaned those by hand. We messaged Vacasa and they took notes but no one ever came to clean. Some fellas came by to check on the dishwasher and they told us to just try another setting. Super helpful! Joking obviously. Vacasa is the worst and if I were the owners of this property, I’d fire them stat! The property description leaves out that it’s a three level house and my MIL who walks with a cane was with us. Didn’t know she’d have two flights of stairs. Property description could use more details about the entrance to the neighborhood. Dirt, windy roads. People who get car sick will want to know about this. The house was super disappointing and it was pointless to have a management company because they did nothing about anything. Dishwasher still barely works. Easier to wash by hand rather than wash them twice.
Se alojó 5 noches en marzo de 2024
Respuesta de VrboOwner el 13 de abr de 2024
Thank you, Martha, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
De un sitio asociado

10/10 Excelente

Stacy K.

No one cares about my vacation

I arrived at this home, very excited about my vacation. Looking forward to Mountain View and relaxing in the hot tub when I arrived I asked Vacasa how long they felt like it would take for the hot tub to get warm and that was on Friday Friday night. The hot tub never did get warm enough to get into when I woke up the next morning hoping to have my coffee in the same hot tub. It still was not warm, I called Vacasa and they told me that they would reach out to someone to come and look at it. I had hoped it would be fixed and didn’t hear back from anyone all day after calling three times throughout the day to let them know how important it was to me to have a hot tub , I left a voicemail into the late afternoon letting me know that I would get my $30 hot tub fee back. I called and let them know how upset I was and asked to be moved into another rental that had a hot tub since I was stuck on my vacation with no hot tub, which was the reason I chose this home , they told me it was too late into the evening to do anything about it and then management person would reach out to me. It is Tuesday and I have not heard anything from anyone. I’m very disappointed that no one seem to care that my vacation was ruined due to this important detail , the home was lovely other than the hot tub not working and the rental company not caring at all. I can honestly say the homeowners took a lot of care with the property and it was very nice to have a vacation in. I would encourage them to get another property management team .
Se alojó 2 noches en diciembre de 2023
Respuesta de VrboOwner el 13 de dic de 2023
Thank you for your review, we sincerely apologize that the hot tub was not available for your use during your stay. It is always our goal for guests to be able to use all amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We are happy to report that the hot tub is now in working condition and hope to host you for a truly relaxing getaway in the future.
Verificado

6/10 Normal

Kim G.

Aspectos positivos: Precisión del anuncio
Aspectos negativos: Limpieza, llegada, comunicación y ubicación

Needs a deep clean

The house was as pictured but it had not had a deep clean in a while, sinks didn’t drain, bathtubs didn’t drain so much that I bought draino to fix it. All decor had a thick layer of dust. Floors dirty. Lightbulbs out. Kitchen was described as well stocked; there was not even the most basic tools, no measuring cups, no trash bags, no extra cleaning supplies and believe me, we needed it. We were not prepared for the conditions of the roads to the house post hurricane and roads were rough to get my Camry down. House was not ready at 4 pm and the company said they emailed me and offered late checkout, no email or text was received. I did receive a message offering me to pay for late checkout but it was not complimentary. When I called and explained we needed to be in to get ready for an event, the person I spoke to was very rude and basically said too bad. She said she would ask if we could get money back bc I asked for it and then never called me back to report yes or no. The cleaners were there but it was def not clean. I don’t believe this was bc we were in a hurry bc the amount of dirty areas were clearly from weeks of not being cleaned. The hot tub was nice but the headrests were not attached and 2 came off and the cover smelled so bad of mildew that the experience was not enjoyable. I think the toilet on the second floor was leaking bc the bathroom smelled of urine, I cleaned the floor well and it helped. Just overall a poor experience.
Se alojó 2 noches en octubre de 2024
Respuesta de VrboOwner el 10 de nov de 2024
Thank you for taking the time to share your valuable feedback. We are truly sorry to hear about the issues you experienced during your stay. It sounds like there were several areas that did not meet your expectations, and we appreciate you bringing this to our attention. We understand how frustrating it must have been to deal with the cleanliness issues, including the sinks and bathtubs not draining properly, the dust on the decor, and the overall condition of the home. We will ensure that your feedback is documented and shared with our local operations manager to address these concerns with the housekeeping staff. Regarding the kitchen supplies, we apologize for the inconvenience caused by the lack of basic tools and cleaning supplies. This is not the standard we aim to provide, and we will pass your comments along to improve our inventory. We also regret to hear about the communication issues you faced, including the late check-in. We will escalate this matter to ensure that our team is aware of the importance of timely and respectful communication with our guests. As for the hot tub, we are glad you enjoyed it, but we are sorry to hear about the issues with the headrests and the odor. We will make sure this is addressed as well. We hope to have the opportunity to better serve you in the future.
De un sitio asociado

10/10 Excelente

Haly D.

Such a great place!

We absolutely loved this house! There were 4 colleged aged young adults and 2 adults - we had plenty of room. It was really clean; great fire pit; and we loved the hot tub. I highly recommend staying here for your get away.
Se alojó 3 noches en enero de 2023
De un sitio asociado

8/10 Bueno

Tony D.

Great (mostly) House for getaway

The house was as advertised for the most part. It was in good condition inside and out. Remote fireplace worked great as well as all TVs throughout the house. Trail behind house was convenient (but pretty steep on the return). We enjoyed it.
Se alojó 5 noches en diciembre de 2022
Verificado

6/10 Normal

Rachel O.

Aspectos positivos: Llegada, comunicación y ubicación

Like its own little mountain

House was three full flights of steps from the master bedroom to the kitchen. I would like to compliment the owner on the house itself . They did a good job . I would say they are being let down by the cleaning crew . We paid the extra cleaning fee , . Found a dental placker under the bed and mold on the shower curtain . Hot tub was filled with leaves. The grill was not something you would want to cook on . We had real nice steaks and no grill Lastly , they should put in the ad that the home has only streaming tv. If you don’t have a Netflix or Hulu, you get no tv
Se alojó 4 noches en octubre de 2022
Verificado

8/10 Bueno

Sarah M.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Amazing thoughtful mountain house

This property is so cute and just as shown. The only downside was the cleanliness. Light fixtures and surfaces needed to be scrubbed.
Se alojó 3 noches en octubre de 2022
De un sitio asociado

10/10 Excelente

Brittni O.

The perfect getaway

This was the perfect home for our family and friends (4 adults and 6 kids). It had everything we could have possibly needed! The woods surrounding the house made for a perfect adventure for the kids. The house was decorated so cute. It was in a great location also.
De un sitio asociado

10/10 Excelente

Denise A.

Loved this home!!

The owners of this home really put a lot of thought into every detail for their guests comfort. Firstly, the location is secluded and not right on top of a neighbor. There is a fantastic fire pit out back with wood supplied, but we did bring our own. There is a swing for kids, a tie out for your dog along with kid and pet friendly gates for all the decks and walkways. There is even a fenced area for your dogs to do their business. The lower deck has a large hot tub for complete relaxation after a days hike or winter snow activities! Inside is great!!! It is clean and nicely furnished. The kitchen is very well stocked and has a 5 burner gas stove. The living area has plenty of seating….and the sofas are extremely comfortable!! Even has a working gas log fireplace!! There are tons of games to play also, as well as some small kids books and blocks, coloring books…etc! The beds are comfortable as well as the linens. There were plenty of towels and accessories for all 3 bathrooms. The upper deck has 2 CLEAN grills and a large awning with comfortable outdoor seating. There are hooks everywhere to hang coats, towels or anything needed. There is even a cute little dog nook with treats, shampoo and a paw washer as well as a pet bed. We loved this home!! Check in and check out were so easy too!! We would definitely stay here again and highly recommend it!!!
Se alojó 5 noches en septiembre de 2022

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Propietario/a: Vacasa of North Carolina

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