2/10 Horrible
Patricia C.
31 de julio de 2024
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
i’m writing to make you aware of the condition we found the apartment in as i feel sure you would not have rented it like we found it. one of the toilets had been used and not flushed. the counters and tabletop were grimy with sticky spots and had clearly not been wiped down. the floors were filthy, including dead and dying roaches, particles of food and hair. there was a nasty wash cloth in a bathroom drawer. as a cancer patient with a compromised immune system, this was not only gross, it was dangerous. my funds are limited due to illness and i paid a cleaning fee of $80, yet my family had to sweep, mop and clean counters. the light in the right bedroom did not work. i paid for 2 king beds and had a king and a queen. for the price i paid, i expected an accurate representation of my accommodations and a clean place to stay after traveling from out of state to receive chemotherapy. i received neither. also, on the day i arrived, i and my daughter contacted you requesting help with accessing the apartment. we never heard from you. good thing my daughter figured it out.
Patricia C.
Se alojó 4 noches en mayo de 2024
