VIEWS! Spacious and relaxing cabin! VIEWS!

Thank you! Aren't the bears awe inspiring! Glad you enjoyed your stay!

Thank you so much for choosing to stay with us!! We look forward to the chance to host your family again soon!!

Thank you George! Come and visit again soon!

Thank you for your review. So glad the cabin was convenient and comfortable. We do have a steep driveway for sure, but it's what allows us to offer such gorgeous views. Exterior updates are planned for this winter!!

Thank you so much Cameron! It is a great cozy cabin and we also love how close it is to the national park entrance. We are so happy you enjoyed your stay!

Thank you so much Rick. We were so happy to host you. Come and visit again!

Hot tub is repaired and we have a new cleaning team!

Thank you so much Sarah! We enjoyed hosting you!

Thank you Linda!

Thank you for noting our spectacular views. That is a true fact - some of the best in the Smokies. We do care deeply about this property. In fact, I was just at the property over December 15-18 (2025) and go regularly to check on maintenance concerns. We love it there and stay there often with our own 4 children and our pups. Now to address your concerns: 1) The main entrance is on the lower level - that is where our remote WiFi lock is located which is noted in the photos and is explained within the check-in details that were sent to you and to every guest. 2) The main doors are to the deck and the views. The doors do in fact work - I admit they are complicated with a 5-point locking mechanism which is why we send to every guest a link to a video that shows exactly how to close and secure the doors. That link was also sent in the check-in message. We also write out instructions on how to lock the door (also included in the checkin message). It is not my fault that you did not open the video or read the information though we are sorry that you did not and are concerned you may have caused damage to the doors if you were not securing them properly. 3) We were glad you noted the recliner which was news to us and thanks to your information a new recliner is en route. 4) The deck and hot tub are inspected regularly and are both without issues - we do not appreciate the inaccuracies in your review. We did respond to your many messages and even offered to send someone to reset the hot tub for you. You declined our offer to send someone out to assist you with that and to show you how to secure the door. 5) We have high-speed internet and if interrupted it returns quickly, this is generally not an issue. 6) We informed you that the fire table had to be removed as it did not meet the city regulations for safety and given this area has suffered substantial damage due to multiple fires over the years we aim to be in compliance with all city ordinances. We are sorry about that as we know if was a beloved feature, but safety comes first. 7). We do not have remote access to control the thermostat. Unfortunately if a prior guest had the heat on high, we cannot control that and apologize for any short-term discomfort you may have experienced. Occasionally, we are just simply not a good fit for a particular guest. We offer a clean, comfortable cabin with spectacular views.

Yes - we also did not know until we had it happen to us that bears can open doors (even sliding van doors) so please do always close and lock your vehicles in the area of the Smoky Mountains! We are so happy you enjoyed the views and would love to welcome you back in the future.

Thank you for your comments Mary. It was impossible to have the hot tub services over the holiday but all issues with the hot tub have been resolved. It did take some troubleshooting, but now has a new heating element and new electrical board (the tub itself is less than 4 years old). We did respond to each and every one of your texts to our cell phone and to the VRBO messages and remained in constant contact with you. We note in our listing we do not provide propane for the grill or fire pit. We do have dining chairs (not sure what you meant with that comment) as well as a table outdoors and a small table in the kitchen. The fire pit has since been eliminated due to fire safety requirements at a county and state level.

Hi Cynthia. The steepness of the driveway is described in the listing. I am so sorry you had not read that detail before booking. We have completely updated the sunroom with all new furniture in the 3-season porch as well as outdoors and all toilets and remotes are working (unless they occasionally run out of batteries - though we keep extras on hand for just this type of situation). Thank you for your feedback, we have worked to address all of those concerns.