Bluegrass Crossing, close to all the attractions in Central Kentucky

While we love constructive responses, and are always grateful for great guests who appreciate the value in renting a fully furnished and stocked home, we are a bit confused by guests such as this. Bluegrass Crossing is a beautiful home with all of the conveniences of a home. We, as hosts, actually stay there often ourselves. So we have to comment about the very nice washer and dryer that are not only fully functioning but they are well cared for every week. This guest was treated with care not only being allowed to check in early but after finding a family history heirloom left by our guests, we mailed it to them at our cost, with no thank you afterwards.

Where do we start. Thanksgiving weekend and clogging a sink. . . . As a host we attempted to personally rectify the clogged sink and are actually very surprised that it took as much as it did to remedy the situation. With no plumbers available on a holiday weekend, we understand the frustrations and had no way to do more than we did to fix the issue caused by the guests. In fact a claim has been filed and is getting paid because the guests created a situation that pipes had to be cut and replaced in the basement. Being that the hosts themselves had stayed in the home up to this guest's stay and all plumbing, appliances, air systems, lighting, etc were fully functioning, we were shocked at the plumbing issue in the kitchen but even more so that this guest actually altered the home by purchasing a cheap showerhead and physically replacing the functioning shower head. When the host attempted to put the original shower head back on, it couldn't be done. It was ruined. This home is not only used by many happy guests but it is also used regularly by the host and is kept up to date and functioning. When the host entered this property after this guest finished their stay, the host found a couch and chairs moved to restage the home completely on the main level. If treating a home like it's their own means to this guest that they have the right to use and abuse the property. This host is a host that loves to support gatherings and made this home Thanksgiving ready and even fall decorated for a Thanksgiving stay. To have this kind of an experience with a guest is unpleasant to say the least. We hope that this guest learns to be more respectful with other properties in the future but we would NOT recommend them to any host.