¡The Den! Piscina privada y vistas al estanque, a 5 millas de Disney

Wesley - We are surprised to see these complaints in this review as you didn't reach out to us a single time during your stay despite asking for our direct contact numbers and emails before your check in. We even worked hard to make sure you could check in early at 1pm since you were driving down. I'll address your issues below. - The AC fan can be set to ON, which will keep the blower on the entire time to move air around, but even at 70F the AC will run nonstop as it was close to 100F the week you stayed. - The guest room mattress was replaced with a hybrid foam/coil mattress in 2023, the kids room in 2024, and the master bedroom mattress in 2025. You are the first person to say it's worn out/uncomfortable as it's 3 years old. - Again, if you reached out we would have explained to you where we keep all the spare linens if the provided linens weren't enough. We put out 6 pool towels, 6 bath towels, and 6 wash clothes normally. - Not sure how it was dusty as the home was rented just a day prior but other guests and cleaned by our wonderful crew. We are glad you had enjoyed the area and house otherwise but wish you reached out to us so we could address your issues immediately. We do our best to make everyone happy.

Thanks Dave! We hope to see you back, it was a pleasure having the family.

Thanks for the review and staying with us Melissa!

Thank you for the review Stefanie! :)

Thanks again for staying at our home Lisa. We hope to host your family again. :)

Thanks Celia! Welcome back anytime. :)

Thanks again for staying at our home and for your view Dolores. Looking forward to hosting your family again in the future.

Thanks Melissa for the review and stay. Our neighbors only say nice things about our guests as well :)

Thank you for the review Cortney! :)