Condominio

Village 3BR, 3BA – Walk to Gondola & Spa 550

Galería de imágenes de Village 3BR, 3BA – Walk to Gondola & Spa 550

Zona de estar
Zona de estar
Zona de estar
Restauración
Restauración

Comentarios

10 de 10
Excepcional
3 habitaciones3 baños8 huéspedes

Servicios populares

  • Acceso directo a las pistas de esquí
  • Piscina climatizada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Cocina
  • Servicios de lavandería

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio

Habitación 3

1 litera individual

3 baños

Baño 1

Baño 2

Baño 3

Otros espacios

Cocina
Balcón

Acerca de este alojamiento

Village 3BR, 3BA – Walk to Gondola & Spa 550

DUE TO EXTREME ALLERGIC REACTIONS, THIS HOUSE MUST REMAIN ANIMAL-FREE. Thank you for your understanding!

Notice: Fireplaces are non-operational during the summer months.

Property Overview
Experience the ultimate Mammoth Lakes getaway at The Village, a stunning 3-bedroom, 3-bathroom condo nestled in the heart of The Village. With its prime location on the ground floor of White Mountain Lodge, this luxurious retreat combines unparalleled convenience with breathtaking views of the surrounding mountains and trees. Perfect for families or groups of up to 8, this condo offers easy access to The Village Plaza, Canyon Lodge Gondola, and the best of Mammoth Lakes.

Interior Highlights
Step into a spacious, open-concept living area with soaring 12-foot ceilings and oversized windows that flood the space with natural light. Relax on the brand-new leather sectional sofa while enjoying your favorite shows on the massive smart HDTV by the cozy gas log fireplace. Two master bedrooms-one with a king bed, the other with a queen-each feature en-suite bathrooms and large HDTVs. The kids' bunk room, with its queen-over-queen bunk beds, Sega console, and games, offers endless entertainment. The fully equipped kitchen and in-unit washer/dryer ensure a hassle-free stay.

Outdoor Experience
Unwind in one of four hot tubs, take a dip in the year-round heated pool, or break a sweat in the complex's fitness facilities. Mountain bikers and skiers will love the secure underground parking and bike storage. With shops, dining, and entertainment just steps away, you're perfectly situated for adventure and relaxation.

What Makes This Property Unique
Whether you're hitting the slopes, biking trails, or indulging in apr?s activities, The Village is your "park & play" haven. The peaceful location facing away from the Plaza ensures serenity while keeping you in the heart of the action.

Ready to Book?
Don't miss the chance to stay at one of the top Mammoth Lakes vacation rentals. Book The Village today for an unforgettable mountain retreat!

Bedding Arrangements:
1st bedroom - 1 king bed
2nd bedroom - 1 queen bed
3rd bedroom - 1 queen-over-queen bunk bed

Accessibility:
Elevator

Parking: one underground parking space

Garage Clearance: 8'6"

COMPLEX: The Village
Building: White Mountain Lodge
Parking: Per HOA regulations, only ONE parking space is allowed per unit, regardless of size. If you will be bringing more than one vehicle, please plan accordingly!

Sq. Footage: 1429

*Rules and Disclaimers
Holiday Reservations: check-in is at 5 PM. We will call you if your property is ready before 5 PM. Also, during holiday periods, late check-out is unavailable.
Please No ski or snowboard boots worn inside the unit-it may disturb downstairs neighbors. Thank you!
A warning about ski-in/ski-out: This is subject to the resort's operating hours and may require walking, depending on the ski season.
Spa, pool, and sauna hours, availability, and conditions are subject to change without notice. See Rental Contract for details.
Internet service/WiFi availability is NOT guaranteed. See Rental Contract for details.
Not handicap accessible.
For stays over 14 nights, please refer to section 17, subsection 4 of the Rental Contract.
Winter Vacationers: 4X4 vehicles and or chains may be required to access the area when traveling during snow and winter weather conditions. Make sure to view all current road conditions.

Local Tax Information:
Mammoth Business Tax Certificate: 10436, TOML-CPAN-11268.

Health and Safety: Our housekeepers use EPA-approved antimicrobial products that kill COVID-19 between each stay.

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Información sobre la zona

Mammoth Lakes

Este piso se encuentra en Mammoth Village, un barrio de Mammoth Lakes. Además de apreciar la belleza natural de la región en Mammoth Mountain (complejo de montañas) y Twin Lakes, también puedes visitar lugares fundamentales para los aficionados a la cultura, como Teatro Edison y Museo del esquí de Mammoth. Aprovecha que la montaña está cerca para disfrutar del esquí de fondo y del snowboard, y no te pierdas actividades como los paseos en moto de nieve y el patinaje sobre hielo.
Mapa
Mammoth Lakes, CA

Qué hay en los alrededores

  • Village Gondola Station - A 1 min a pie - 0.0 km
  • Campo de golf Sierra Star - A 2 min en coche - 1.5 km
  • Telesilla de Eagle Express - A 4 min en coche - 1.9 km
  • Canyon Express Lift - A 4 min en coche - 1.5 km
  • Telesilla Chair 8 - A 4 min en coche - 1.5 km

Cómo moverse por la zona

  • Mammoth Lakes, CA (MMH-Mammoth Yosemite): a 15 min en coche

Restaurantes

  • ‪Canyon Coffee - ‬A 4 min en coche
  • ‪Mammoth Brewing Company - ‬A 6 min a pie
  • ‪Grizzly Bar - ‬A 3 min en coche
  • ‪Old New York Deli & Bagel Co. - ‬A 1 min a pie
  • ‪Looney Bean - ‬A 3 min en coche

Comentarios

10

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
27 comentarios de un total de 29 con una puntuación de 10 - Excelente
2 comentarios de un total de 29 con una puntuación de 8 - Bueno
0 comentarios de un total de 29 con una puntuación de 6 - Normal
0 comentarios de un total de 29 con una puntuación de 4 - Mediocre
0 comentarios de un total de 29 con una puntuación de 2 - Horrible

10/10

Limpieza

9,4/10

Llegada

9,8/10

Comunicación

10/10

Ubicación

10/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

paula b.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location and great property. Would definitely stay again
Se alojó 4 noches en mayo de 2026
Respuesta de VrboOwner el 21 de may de 2026
Thank you for your kind words! We're delighted you enjoyed your stay. We look forward to welcoming you back!
Verificado

10/10 Excelente

Tony T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Super stay !
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 16 de feb de 2026
Thanks, Tony!
Verificado

10/10 Excelente

Richard S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent location and very good accommodation.
Se alojó 2 noches en agosto de 2025
Respuesta de VrboOwner el 1 de nov de 2025
Thank you for your kind words! We're thrilled to hear you enjoyed your stay. We strive to provide a comfortable and convenient experience for all our guests. We hope to welcome you back soon.
Verificado

10/10 Excelente

Armen S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Clean nice very good house easy access
Se alojó 3 noches en diciembre de 2025
Respuesta de VrboOwner el 2 de ene de 2026
We're so happy to see you enjoyed the cleanliness, ambiance, and location, Arevik! Thanks for sharing your experience and we hope to see you again soon. Cheers, The Nomadness Team
Verificado

10/10 Excelente

Marisa p.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great trip!

Location was great, easy to get to the gondola, clean, comfy beds and the couch was great for our group!
Se alojó 2 noches en marzo de 2025
Respuesta de VrboOwner el 5 de abr de 2025
Thank you so much for your kind words! We’re thrilled to hear you had a great trip and that the location, cleanliness, and comfort of the unit made your stay enjoyable. It’s wonderful to know the couch and beds worked well for your group too. We hope to welcome you back for another memorable stay soon! Sincerely, The Nomadness Rentals Team
Verificado

10/10 Excelente

Andrew M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great clean place!

Had a relaxing and easy time at this property. Would stay again!
Se alojó 3 noches en enero de 2025
Respuesta de VrboOwner el 28 de ene de 2025
Hello Andrew, Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you had a relaxing and easy time at the property and that you found it clean. We hope to welcome you back in the future. Sincerely, The Nomadness Rentals Team
Verificado

10/10 Excelente

Kim M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place

The condo worked perfectly for our family of 5 plus baby! Great location.
Se alojó 3 noches en febrero de 2025
Respuesta de VrboOwner el 22 de feb de 2025
Hello Kim, Thank you so much for your wonderful review! We're thrilled to hear that our condo worked perfectly for your family. It's always a pleasure to know our guests had a comfortable and enjoyable stay. We're also delighted that you appreciated the great location. We strive to create a welcoming and convenient experience for all our guests and your feedback truly validates our efforts. We hope to have the opportunity to host you and your family again in the future! Sincerely, The Nomadness Rentals Team
Verificado

10/10 Excelente

Jason R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Place!

This couldn’t be a more perfect place for some spring break ski in/ski out fun! The customer service was equally top notch for a last minute request. Five stars all around.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 10 de abr de 2025
Thank you for the wonderful review! We're thrilled to hear that you had a fantastic time with us during your spring break ski trip. Your satisfaction is our top priority, and we're grateful for your kind words about our customer service. We look forward to welcoming you back again soon for more exceptional ski fun.
Verificado

10/10 Excelente

Nir s.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The apartment was perfect for us — three large bedrooms with wide, comfortable beds.The kitchen was well equipped, with a washer and dryer that were very useful, and a huge TV in the living room.The location was excellent, and the underground parking was very convenient. There’s also a gym in the adjoining building.It was an excellent stay, and we would happily come back and recommend it to anyone looking for a comfortable and convenient place to stay.
Se alojó 3 noches en agosto de 2025
Respuesta de VrboOwner el 27 de ago de 2025
Hello! We're so happy to see you enjoyed everything this property and complex has to offer. Thanks for the high recommendation and sharing your experience with all the available amenities. We hope you'll stay with us again soon! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Matt E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Location and Great Management Company

This is our favorite place and management company in Mammoth. Great spot!
Se alojó 4 noches en enero de 2023
Respuesta de VrboOwner el 9 de mar de 2023
Thank you, Matt! We are so glad that you had a great experience and you found your favorite spot. We hope to host you again in the future. Please don't forget to reach out prior to your next booking to inquire discounts or promotions! Cheers, The Nomadness Team
Verificado

10/10 Excelente

John M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay in a great locarion

I’ve been coming to mammoth for 30 years and this location is the best I’ve stayed. The unit was filled with every amenity needed. We hope to stay again soon.
Se alojó 3 noches en febrero de 2023
Respuesta de VrboOwner el 21 de mar de 2023
That's wonderful! It's great to hear that this location was the best you've experienced so far. It's always nice to have all the amenities you need to make your stay comfortable and enjoyable. We are happy you had such a positive experience and hope you stay here again soon. Thank you for sharing your feedback! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Rahsaana A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Favorite Spot in Mammoth

This is by far my favorite place to stay in Mammoth. Couldn't be more convenient to the gondolas, with the Village at your front door. Condo was spacious, clean, and tastefully decorated. We will definitely be back!
Se alojó 3 noches en marzo de 2024
Respuesta de VrboOwner el 22 de nov de 2024
Hello Rahsaana, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our condo to be the perfect base for your Mammoth adventure. We look forward to welcoming you back again soon! Sincerely, The Nomadness Rentals Team
Verificado

10/10 Excelente

Michael M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Annual Family Winter Vacation

Great vacationNice locationNice furniture in large unitAppreciated the 2nd garage pass supplied from LobbyHousekeeping missed minor things found later:Dirty towels from previous guestsNo spare trash bags in kitchen
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 5 de abr de 2025
Thanks so much for taking the time to share your feedback! We are pleased to hear that you appreciated our convenient location and the quality of the furnishings in your spacious unit. We are sincerely sorry to learn of the oversights by our housekeeping team. We are addressing these matters with our housekeeping department to ensure that such oversights are rectified and that our standards are consistently met for all our guests. We hope to welcome your family back for your next winter getaway! Sincerely, The Nomadness Rentals Team
Verificado

10/10 Excelente

David B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect place to ski Mammoth

Place is in the center of Mammoth Village, a short walk to the gondola to go skiing. Rental shop right there too. The place is very comfortable and great to hang out after skiing.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 27 de mar de 2024
Thank you, David, for noting your perfect Nomadness experience! We are delighted you were able to enjoy the outdoor mountain activities during the day and end your evenings relaxing in comfort! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Brenda R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Ski Trip

The condo is in a great location at the Village. It's a. Very comfy place with lots of room and comfortable places to relax in. Very happy with everything and would definitely stay here again.
Se alojó 4 noches en marzo de 2023
Respuesta de VrboOwner el 11 de abr de 2023
Thank you, Brenda! We're glad you had a wonderful time and you loved this location! We are delighted to know you were happy and comfortable and we appreciate you sharing your experience with us. We look forward to hosting you again in the future! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Patti O.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect place

We have stayed at several Places in the village. I liked this the the best. Tall ceiling and great lighf!
Se alojó 3 noches en abril de 2024
Respuesta de VrboOwner el 14 de may de 2024
Thank you, Patti! We are delighted to see we won you over and we hope you'll stay with us again soon. We offer promotional lodging rates for returning guests, so please reach out prior to booking your next visit! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Matt E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Condo and Wonderful Property Management

location can't be beat. the property management company is the best in mammoth as well. communicative and helpful and they made check in and check out so easy!
Se alojó 6 noches en febrero de 2023
Respuesta de VrboOwner el 17 de ago de 2023
Thanks Matt. We appreciate your kind words and look forward to your next visit.
Verificado

10/10 Excelente

Dave P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice Unit

The unit has high ceilings and lots of space so felt very spacious. Nicely appointed kitchen, so cooking there was easy. It also had a washer/dryer in case you need them. The bedrooms were all very comfortable, and overall this unit is highly recommended for a visit to the Village.
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 17 de abr de 2024
Hello Dave, We appreciate the kind words and are delighted to see you had a comfortable experience. We do hope you'll visit us again soon and, remember, we offer promotional lodging rates to our returning guests! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Carina A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fantastic Location in the Village, highly recommend!

This was an amazing birthday weekend spent with 7 total of us! The bunks are both queen which was great! We were pleased with the size of the space and great location inside the village! We could walk to the lifts and many restaurants which made it easy to get around on foot during a blizzard. Check in process was a little confusing to meet offsite for keys and then find the unit. It took us a bit to find the correct building.. Other than that, we absolutely loved our trip! Highly recommend this location, We will definitely be back!
Se alojó 4 noches en febrero de 2023
Respuesta de VrboOwner el 17 de mar de 2023
Thanks for the review Carina! Please come back anytime as we would love to have you again!
Verificado

10/10 Excelente

Mary M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great spot for families

We really enjoyed our stay here. The place is clean, comfortable and updated. We were here with two families (4 adults and 4 kids). The kids loved the bunk beds. The rooms are spacious, clean, and had comfy beds with big tvs. You can't beat the location, everything the Village offers is right there and don't even need to use the elevator to get to the room's floor. We went swimming every night and used the BBQ's to grill dinner. Our only complaint was that the unit only had one parking pass. Thankfully we were able to get a second pass from the Village Hotel. I'd recommend this spot to other people!
Se alojó 4 noches en julio de 2022
Respuesta de VrboOwner el 26 de sept de 2022
Hi Mary, We are so glad you enjoyed your stay! This location truly is unbeatable and it is nice to hear y'all got to take advantage of the amenities! There is meant to be two parking passes for this unit so thank you for bringing this to our attention as we have our team addressing that now to avoid that scenario in the future. We hope to host you again next time and thank you again! Cheers, The Nomadness Team
Verificado

8/10 Bueno

Gina C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Village

When we arrived there was some stuff on table and counter that needed cleaning. The knives were very weak & challenging to cut with. Window in master bedroom was unable to open. Washer was difficult to use & took a long time to finish.
Se alojó 5 noches en agosto de 2023
Respuesta de VrboOwner el 31 de ago de 2023
Hello Gina, We appreciate you honestly sharing your experience and feedback and have advised our team to investigate the maintenance and cleaning concerns mentioned in your review! Please visit again soon. Cheers, The Nomadness Team
Verificado

10/10 Excelente

Dan K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Best place we've ever stayed in the Village

Beautiful Condo, Awesome Location There were 8 of us (2 families of 4) and the condo was perfect. Both couples had their own master bedrooms with en suite bathrooms, and the 4 kids loved the bunk room and its twin TV's - one for the top bunk and one for the bottom bunk. Really cool bunkbed--queen mattresses on top and bottom with easy to climb stairs ascending to the top bunk rather than a sketchy ladder. Thanks to the high vaulted ceilings, there was plenty of headroom for the top bunk residents. The place was furnished with all brand-new appliances, a massive leather sectional couch in the family room and huge smart TVs in both master bathrooms and the family room. The parking garage was super convenient and there was a secure bike locker to store and lock up all of our bikes inside the garage. Awesome amenities too. The Wifi was flawless throughout the unit. The pool and pond in the village were really cool and we counted 4 hot tubs and 3 fitness centers. The fitness center even had a Peloton so my wife didn't have to miss her workout. The check-in and check-out process was simple and convenient and the management company responded right away when we needed help locating the vending machines down the hall. Highly recommend. We'll be back!
Se alojó 1 noche en junio de 2022
Respuesta de VrboOwner el 28 de sept de 2022
Thank you, Dan! We are so happy to hear the property suited your needs and our team was available to you when needed! Remember, we love our returning guests and honor them with discounted lodging rates! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Maureen H.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Great location

This property was ideal for our purposes. I am a mom who brings my teens to snowboard. I don't board, nor do I even want to go out into the snow- and the kids can manage entirely on their own from this condo. Wonderful! The place is simple, efficient, nicely appointed, and clean. The parking garage is clutch if it snows a lot. If you don't want to drive to the gondola (I don't) it's worth paying for this location. Having a washer and dryer was great, and I appreciated that there weren't a bunch of tchotchkes and "stuff" cluttering the unit. If I had to make any suggestions, it would be to streamline the check-in process (it's a bit of a scavenger hunt requiring reading long emails, a couple destinations and multiple numeric codes.) It's not terrible or anything, just be prepared before you leave for Mammoth. The other suggestion would be to have a few cleaning supplies in the unit (i.e: a bottle of 409 and Windex.) I like to keep our rentals as clean and tidy as possible, but I did not think to bring my own spray cleaners. A dish brush with a handle would have been great. Overall, these are super minor issues and I highly recommend this rental! Great experience.
Se alojó 3 noches en febrero de 2023
Respuesta de VrboOwner el 17 de mar de 2023
Thank you Maureen! We appreciate your positive feedback on this location! It's great to hear that it was perfect for your family's snowboarding trip and that the condo was clean, nicely appointed, and efficient. Your suggestions for improvement are valuable and will be taken into consideration for future guests. Please remember, we honor returning guests with promotional lodging rates, so please reach out prior to your next booking! Cheers, The Nomadness Team
Verificado

10/10 Excelente

Maeve J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

PERFECT

We’ve been to Mammoth a few times and always stay at The Village. This condo was absolutely the perfect home! I was nervous about the storm coming and traveling with little kids so I decided to leave a day early. I called the rental company to see if the condo happened to be ready early. We got lucky and it was. Check in and parking was super simple. The condo was just absolutely beyond perfect! The bathtubs were huge and the kids and I took full advantage of bubble baths while we were there. The rooms were massive and the bunk beds were such a hit with the kids. The linens were fantastic, the towels were plenty full and fully stocked. The washer and dryer were a huge surprise!! All bedrooms have huge windows with incredible views. I’m not articulating how amazing it is but I will say that I want to book this place every year for the rest of my life!!!! Seriously, it is sooooo perfect! The location is the best for kids due to the hot tubs, the stores, the bus stop right out front and so much more. I cannot say enough about this place. Thank you so much to Mariah from the rental company- she was the most patient, helpful and kind person I’ve ever desire with at one of the rental companies. She made our trip so smooth and simple. I hope my kids and I get an opportunity to return to this wonderful condo every year. Thank you!
Se alojó 4 noches en diciembre de 2022
Respuesta de VrboOwner el 7 de ene de 2023
Thank you, Maeve! We are happy to hear you enjoyed the convenience and location of the property!!! We are delighted you had a Nomadness experience and can't wait to host you again. Cheers, The Nomadness Team
Verificado

8/10 Bueno

lucillia c.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación

Nice Condo—frustrating check-in process

We stayed here the first week of Jan with my family ( two adults & 3 kids 10 and under). The condo was clean, comfortable, well appointed and accurately described. The fireplace in the living room was lovely but there was no switch or instructions on how to turn it on. The checkin process was very frustrating. We were not sent our condo number or instructions on how to access the keys in advance so we had to find the main desk for help. Our kids were tired and cranky from the long 6+ hour drive— and we had to wait outside of the elevator with our Lugguage and 3 kids while my husband looked for the main desk (The Village is huge with different condo buildings). The main desk folks were very helpful and let us know where our room was located and how to get in… but to obtain the building key card we were told to drive to an office (approx 2 miles away) to obtain the building key card to get into the building where our condo was located. Unfortunately the office was already closed. This was such a hassle because driving in the snow isn’t easy. Hence, we never got our building key card and had to keep calling in on the building intercom to get access into the building. Note, we’ve stayed at the Village many times and never had so much trouble checking in. Hopefully they will make the checkin process smoother for the next guests.
Se alojó 4 noches en enero de 2023
Respuesta de VrboOwner el 14 de abr de 2023
Hello Lucillia, We appreciate you sharing your experience and are sorry to hear about the frustrations experienced. We send a booking confirmation to all our guests via the email provided on VRBO at the time of booking. We label it as important so our guests know to open the email. This confirmation contains links for check-in instructions, our rental contract, and a few other misc. items we want to share. The linked check-in instructions provide the unit number, key or keyless entry access information, and directions (with a map) to the exact location of that particular property. In addition, these instructions provide you with both numbers for our customer service team along with a 24/7 emergency number to call for emergencies. In the instructions, you will find a code to the lockbox in which the key is located. That is so our guests have access to their keys (if needed) at any time - especially for those arriving after hours. We are so happy you loved the accommodations and hope we have the opportunity to provide you with a seamless check-in process in the future. Cheers, The Nomadness Team
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