The first thing I noticed was the musty smell. It stunk in there. I immediately emailed the Mgmt. Co and the next AM, they had an air purifier sitting on the counter, so that was plus. In the listing, we were told that the condo would be filled with L'Occitane bath and body products. There were none. Instead, there were a couple of travel sized basic toiletries. Nothing replenished. They stated: All properties professionally managed by KBM Resorts include the following pkgs at no addtl cost to make your vacation one you will always remember: L'Occitane bath and body products found only in luxury spas and resorts worldwide, premium bath linens...I can tell you the bath linens were not premium. I didn’t want to use the towels until we washed them. The beach towels smelled like laundry detergent, so we used those. One of the sinks in a bathroom drained slow and there was hair in the sink – gross! I took a pic of a HUGE brown roach that was on its back near the desk in that same bedroom and the air vents were filthy and could use a nice deep clean. The grill hardly worked. My hubs and Dad worked on that thing for 30 mins to get it lit. We called the Mgmt. office to ask for help and a “work order” was created to get help. We eventually figured it out on our own, but it was not working properly. We were only cooking seafood, so we did not need too high heat. The beach chairs were broken, and swim noodles were filthy. This is not a smoker-friendly space, so if you smoke you need to stand outside the property gate or in the parking lot. There is no picnic table or area to host you, but I can’t be too mad at that – it was just a pain for my mobility-challenged elderly dad. Even the Ritz had a smoke area off to the side. One day my dad had someone from security “yell at him” because he was not far enough into the parking lot. All was not bad – the condo was super close to the Luau we attended at the Hyatt. There is a huge mall and beach close by and downtown Lahaina is nearby. There’s a convenience store literally 2 blocks away for essentials needed for your trip too. The golf course is beautiful. Also, UberEATS delivers here easily! The stay was not completely horrible. For the money you pay vs advertised perks, it falls short of being a luxury resort by far and at best is mediocre. I guess it depends on what your expectations are.