8 habitaciones8 baños18 huéspedes355.6 metros cuadrados
Servicios populares
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Se aceptan mascotas
Wifi gratis
Echa un vistazo a la zona
Pigeon Forge, TN
Ripley's Super Fun Park
Place, Ripley's Super Fun Park
A 4 min en coche
Restaurante con espectáculo Dolly Parton's Stampede
Place, Restaurante con espectáculo Dolly Parton's Stampede
A 5 min en coche
Parque Patriot
Place, Parque Patriot
A 6 min en coche
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
A 63 min en coche
Habitaciones y camas
8 habitaciones (capacidad para 18 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio grande
Habitación 4
1 cama de matrimonio grande
Habitación 5
1 cama de matrimonio grande
Habitación 6
1 cama de matrimonio y 1 litera individual
Habitación 7
1 cama de matrimonio y 1 litera individual
Habitación 8
1 cama de matrimonio grande
8 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Baño 7
Baño 8
Otros espacios
Porche o patio
Porche o patio hawaiano
Cocina
Balcón
Jardín
Comedor
Acerca de este alojamiento
Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge
Life at Brookshore feels like a Smoky Mountain fairytale. With a charming creek just steps from your backdoor, you'll be surrounded by nature and the relaxing sounds of running water during your entire stay! Gather around the firepit for great conversation and incredible stargazing before slipping into the hot tub and soaking away the day's adventures. The outdoor deck has a large dining table and overlooks the creek, giving you an unbeatable backdrop for an al fresco meal.
Inside, a stone fireplace and TV in the living room create a cozy space for movie nights, and the spacious kitchen provides more than enough room to store and prep everything you've stocked! The town of Pigeon Forge is a short ten-minute drive away and is packed with family-friendly activities like dining, an arcade, and mini golf. The mountains are ready to explore, and Brookshore is waiting with a style and atmosphere that can't be beaten!
AvantStay provides a personalized hospitality experience to elevate your stay. With our Concierge Service, guests have access to our tech-enabled services like fridge stocking, private chefs, massages, transportation, special occasion celebrations, baby gear rentals, ski gear, beach gear, and more. For anything you need, we’re at your fingertips!
Local Attractions: Great Smoky Mountains National Park, The Island in Pigeon Forge, Ripley’s Aquarium of the Smokies, Dollywood, Cade’s Cove, The Comedy Barn Theater, Legacy Mountain Ziplines, Rocky Top Wine Trail, Sugarlands Distilling Company, The Local Goat
If you love spending time in nature, staying active, and celebrating wildlife, a trip to the Great Smoky Mountains is a must. Located along the Tennessee/North Carolina border and home to the country's most visited national park, the Smokies provide over 800 miles of hiking trails, rivers, and a good chance at a black bear sighting. The ancient mountains invite you to connect with one of the oldest mountain ranges in the world and walk among century-old trees. Talk about a step back in time!
*Home Truths:* - This home allows pets for a fee. If undisclosed pets are brought into the home without AvantStay's approval there is a fine of $500 per pet. - Electric Fireplace located on main floor living room. - Wood Firepit is located out back. -We do not provide firewood. - The hot tub is located on the covered back porch. - This home has Starlink internet and cable TV (direct TV). - Please note our occupancy includes an additional two beyond bed count. Trifold floor mattresses and additional linens can be provided upon request. - Gas fireplaces are turned off from April 15 to October 15 for the summer season.
Parking Details: 4 cars can park onsite.
This home comes with a pack n' play travel crib and a high chair available.
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The room configuration is as follows: Primary Bedroom: King bed w/ ensuite Bedroom 2: King bed w/ ensuite Bedroom 3: King bed w/ ensuite Bedroom 4: King bed w/ ensuite Bedroom 5: King bed w/ ensuite Bedroom 6: Bunk bed w/ ensuite Bedroom 7: Bunk bed w/ ensuite Bedroom 8: King bed
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This is a smoke-free property. Violation of the no-smoking policy will result in forfeiture of the security deposit, a $300 smoking fee, and liability for any fire or property damage costs.
As part of our commitment to being good neighbors, occupancy limits and quiet hours (9pm-8am) are strictly enforced. No speakers or sound systems will be provided for use in our properties. Violation of any noise ordinances will be subject to fines that can reach up to $10,000 per violation.
Events or parties are not allowed without prior written approval and an additional fee. Any unauthorized parties or events will be shut down and a fine will be assessed. Please inquire for more information about our event policies and fees.
There is nothing more important to us at AvantStay than the health, safety, and experience of our guests & staff. We've enhanced our cleaning and sanitation protocols and are taking extra care to disinfect all surfaces between reservations with hospital-grade disinfecting solutions.
As a reminder, we do work with 3rd party vendors to maintain the property, and although we adhere to the strictest CDC guidelines and advise all contractors to wear PPE equipment, we can not always enforce. We strongly advise guests to please deny access if any vendors fail to meet and adhere to these standards.
IDs will be requested for verification after booking. All bookings over 30 days require a security deposit.
We report and prosecute all Credit Card Fraud.
Añade las fechas para ver los precios
Servicios
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Acepta mascotas
Wifi gratis
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Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Pigeon Forge
Esta cabaña se encuentra en Pigeon Forge, en las montañas. Restaurante con espectáculo Dolly Parton's Stampede y Museo del Titanic son puntos fundamentales para los aficionados a la cultura; tampoco te pierdas Ripley's Aquarium of the Smokies y Parque acuático cubierto Wild Bear Falls. ¿Viajas con niños? Pues tienes que llevarlos a Parque de aventuras Anakeesta y Parque acuático Dollywood's Splash Country: ¡se lo pasarán en grande! Reserva algo de tiempo para explorar la naturaleza realizando actividades como las rutas a pie o en bicicleta.
Ripley's Super Fun Park - A 4 min en coche - 3.1 km
Restaurante con espectáculo Dolly Parton's Stampede - A 5 min en coche - 3.8 km
Parque Patriot - A 6 min en coche - 4.4 km
Campo de golf municipal de Gatlinburg - A 6 min en coche - 4.8 km
Antiguo molino - A 6 min en coche - 4.8 km
Cómo moverse por la zona
Alcoa - Aeropuerto de Knoxville (TYS): a 63 min en coche
Restaurantes
Old Mill Restaurant - A 8 min en coche
Cookout - A 6 min en coche
The Grist Mill Cinnamon Bread - A 10 min en coche
Southern Comfort - Westgate Resort - A 8 min en coche
McDonald's - A 8 min en coche
Preguntas frecuentes
¿En Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuánto cuesta alojarse en Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?
A fecha de 5 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge el 1 de may de 2026 son de al menos 391 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?
La salida se realiza a las 11:00.
¿Dónde se encuentra Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?
Esta cabaña de Pigeon Forge para familias se encuentra en la montaña, a menos de 5 kilómetros de Restaurante con espectáculo Dolly Parton's Stampede, Antiguo molino y Campo de golf municipal de Gatlinburg. Tirolesa Smoky Mountain Ziplines y Parque Patriot también están a menos de 5 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
15 comentarios de un total de 26 con una puntuación de 10 - Excelente
10 - Excelente
15
9 comentarios de un total de 26 con una puntuación de 8 - Bueno
8 - Bueno
9
1 comentarios de un total de 26 con una puntuación de 6 - Normal
6 - Normal
1
0 comentarios de un total de 26 con una puntuación de 4 - Mediocre
4 - Mediocre
0
1 comentarios de un total de 26 con una puntuación de 2 - Horrible
2 - Horrible
1
8,8/10
Limpieza
9,8/10
Llegada
9,2/10
Comunicación
9,4/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Viajero verificado
2 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great communication, very responsive and welcoming. Enjoyed our stay very much!
Viajero verificado
Se alojó 6 noches en noviembre de 2025
Respuesta de VrboOwner el 5 de dic de 2025
Thank you so much! I’m glad you enjoyed your stay and appreciated the communication. We’d be happy to host you again!
Verificado
10/10 Excelente
TARA M.
10 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This cabin was perfect for our trip! We were in town as a group for a trade show and we absolutely loved our stay. The cabin was clean, the rooms were perfect, and the beds were comfortable. The hosts were very responsive and the cabin had all the amenities we needed for our stay. We will definitely be looking to book again next year!
TARA M.
Se alojó 6 noches en noviembre de 2025
Respuesta de VrboOwner el 11 de nov de 2025
Thank you for your feedback! We’re glad the cabin was a great fit for your group, clean, and comfortable, and that you found the amenities and communication helpful. We’d be happy to welcome you back next year!
Verificado
10/10 Excelente
Mirenda S.
19 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved the location, which was close to Gatlinburg as well. The rooms were spacious with comfortable beds. The stream in backyard was also very nice to see and listen to.
Mirenda S.
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 20 de oct de 2025
Thank you for the great feedback! We're so glad you enjoyed the location and found the rooms spacious and comfortable. The stream in the backyard really does add a peaceful touch — happy to hear you enjoyed it. We'd love to welcome you back anytime you're visiting the Gatlinburg area!
Verificado
10/10 Excelente
Dave W.
11 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great size, great amenities, kitchen was a little day, needed more than one sp
Dave W.
Se alojó 3 noches en agosto de 2025
Respuesta de VrboOwner el 11 de ago de 2025
Thank you, Dave. We’re glad you enjoyed the space and amenities. We appreciate your note about the kitchen and will review the supplies to ensure they’re better stocked for future stays.
Verificado
6/10 Normal
Ricky B.
30 de nov de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Thanksgiving Getaway
We get together every Thanksgiving and enjoy the time together. The cabin was an absolute awesome place for my family.
Ricky B.
Se alojó 5 noches en noviembre de 2024
Respuesta de VrboOwner el 4 de feb de 2025
Thank you, Ricky! We're glad to hear the cabin was a great place for your Thanksgiving getaway with family. If there's anything we could improve for a better experience next time, we'd love to know. Hope to host you again! 🍁🏡
Verificado
10/10 Excelente
Takeeba H.
12 de dic de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birthday vacation
The property was in a great location. The cabin was beautiful. Extra room space and clean!! I will stay here again!
Takeeba H.
Se alojó 3 noches en diciembre de 2024
Respuesta de VrboOwner el 15 de dic de 2024
Thank you so much for your feedback, Takeeba! We’re glad to hear that you loved the location, the cabin, and the extra space. It’s wonderful to know that everything was clean and met your expectations. We’d be happy to welcome you back anytime!
Verificado
10/10 Excelente
Amy R.
8 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Weekend Getaway.
This cabin was absolutely beautiful! Had everything we needed for a group. Would love to stay again when we come back in the fall.
Amy R.
Se alojó 2 noches en mayo de 2024
Respuesta de VrboOwner el 9 de ago de 2024
We’re thrilled you found the cabin beautiful and well-equipped for your group. We’d love to host you again in the fall! Thanks, Amy!
Verificado
8/10 Bueno
Kendra G.
29 de sept de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lovely Property for Large Party
Amazing cabin and hot tub! Perfect for large groups…Wonderful view and experience with family of black bears!!
Kendra G.
Se alojó 3 noches en septiembre de 2022
Respuesta de VrboOwner el 29 de sept de 2022
Hello, Kendra! We are so happy to hear that our home was exactly what you were looking for your large group. We would love to have you all back at any of our properties in the future.
Verificado
10/10 Excelente
Ellen J.
8 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Annual Family Mountain Trip
Our large family has been coming to the Mountains for over 20 years in the Fall, stayed in all different cabins and locations. This was one of our favorites for accommodations and location. Highly recommend!
Ellen J.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 13 de oct de 2023
Hi, Ellen! Thank you for your wonderful recommendation! We're honored to be one of your favorite accommodations in the mountains after your 20 years of family visits. We're thrilled that you enjoyed both the accommodations and the location. We appreciate your kind words and hope to continue welcoming you and your family for many more memorable stays in the future!
Verificado
10/10 Excelente
Penny F.
9 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Getaway!
This cabin was amazing! Exactly as described and fit our group of 15 perfectly. Loved that everyone had their own bathroom, and the hot tub was amazing. The grandkids (and kids) loved playing in the creek! Close to all attractions - we would definitely book again!!
Penny F.
Se alojó 7 noches en junio de 2024
Respuesta de VrboOwner el 25 de nov de 2024
Thank you for your wonderful feedback, Penny! We're so happy to hear that the cabin was perfect for your group and that everyone enjoyed their stay. It’s great that the hot tub and creek were a hit with the kids and grandkids! We’d love to host you again for another memorable trip. Thanks for choosing our property!
Verificado
10/10 Excelente
jkcrow494 C.
4 de dic de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Christmas Vacation
We had a wonderful time at the property….Hot tub, fire pit, wonderful kitchen. Quick trip to Dollywood. Thank you so much
jkcrow494 C.
Se alojó 3 noches en diciembre de 2022
Respuesta de VrboOwner el 7 de dic de 2022
Thank you for the great review, Jkcrow494! We’re so happy you loved your stay. We strive to ensure our guests always have the most amazing experience.
Verificado
10/10 Excelente
Charlene G.
14 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Business Trip 2024
The cabin was large with a bathroom in each bedroom. It was kept very clean. The road to the cabin was paved and easy to drive on. The cabin does have a gas grill on the back deck which we made good use of. The property management was responsive to all inquiries.
Charlene G.
Se alojó 2 noches en septiembre de 2024
Respuesta de VrboOwner el 18 de oct de 2024
Thank you for your feedback, Charlene! We're glad to hear you enjoyed the spacious cabin and appreciated the cleanliness. It’s great that you were able to make good use of the gas grill and found the road easy to drive on. We're also happy to know that our property management team was responsive to your inquiries. We hope to welcome you back for another stay!
Verificado
10/10 Excelente
Cathy M.
19 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Class Trip
This was perfect for my group of 12. The space was nice and the set up inside the cabin was perfect. I must admit when I first walked up to the cabin I was not very pleased with how it looked on the outside. However the inside did not disappoint. Everyone loved the cabin.
expecting. ItHo
Cathy M.
Se alojó 3 noches en noviembre de 2024
Respuesta de VrboOwner el 20 de nov de 2024
Thank you for your feedback, Cathy. We're so glad to hear that the cabin's interior exceeded your expectations and worked well for your group of 12. We appreciate your honesty about your initial impression and are happy to know the inside made up for it. We're thrilled that everyone enjoyed their stay, and we hope to welcome you back in the future!
Verificado
8/10 Bueno
Thomas C.
18 de oct de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
A little dusty
Cabin was as listed just a little dusty. Slippèry bathtubs. Jets on hot tub were slow.
Thomas C.
Se alojó 4 noches en octubre de 2024
Respuesta de VrboOwner el 18 de oct de 2024
Thank you, Thomas! I’m glad to hear the cabin met your expectations. I appreciate your feedback about the dust, slippery bathtubs, and hot tub jets; we’ll address those issues. We hope to welcome you back soon!
Verificado
8/10 Bueno
Jasmine S.
7 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Property
This property is beautiful and looks just like the pictures. Communication with the owners was 100/10.
I gave it overall a 4/5, only because of the smell of the water. When showering or washing dishes, it really stunk. That was the only downfall.
Jasmine S.
Se alojó 4 noches en octubre de 2024
Respuesta de VrboOwner el 7 de nov de 2024
Thank you, Jasmine, for your great review! We’re so happy to hear that you found the property beautiful and that communication with the owners was excellent. We truly appreciate your feedback about the water smell, and we’ll look into that to resolve the issue for future guests. We hope to host you again for another stay!
Verificado
10/10 Excelente
Suzanne B.
7 de dic de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The perfect spot
This cabin was absolutely perfect! Plenty of space for everyone. The location is ideal with quick access to Pigeon Forge and easy to jump on the Bypass and come in the far end of Gatlinburg (much quicker!). Kitchen was well appointed. Property manager was quick to offer assistance and response time was great when we needed an extra trash pickup. We would definitely book here again! Thanks for everything - you made our Thanksgiving holiday extra special!
Suzanne B.
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 11 de mar de 2024
Thank you for your fantastic review, Suzanne! We're thrilled to hear that our cabin was perfect for your Thanksgiving holiday. It's wonderful to know that you found plenty of space for everyone and enjoyed the ideal location with quick access to Pigeon Forge and Gatlinburg. We're glad that our kitchen was well-appointed and that our property manager provided quick assistance when needed. We can't wait to welcome you back for another special holiday in the future!
Verificado
8/10 Bueno
Jacob H.
14 de abr de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
A sibling reunion
We did enjoy the house, location was great,loved that each had there own bathroom, pool and ping pong was great..The kitchen ..no big kettle..they brought us a nice big one.much appreciated..2 coffee pots was great,however not the right filters and a little on small side.. grounds in our coffee..In bathroom.. definitely bars are needed..older people it’s dangerous.. tubs a little slick..floor vents really need attention.. some very dirty..Kitchen..plates,cups, bowls etc..very adequate.. overall we had a great time..
Jacob H.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 30 de abr de 2025
Thank you for your feedback, Jacob! We're glad you enjoyed the house, its location, and the amenities like the pool and ping pong. We appreciate your suggestions regarding the kitchen, bathroom safety, and the floor vents. We'll make sure to address these areas for future guests. It’s great to hear you had a wonderful time overall, and we'd love to host you again!
Verificado
8/10 Bueno
Stephanie D.
8 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Prime location in between Pigeon Forge & Gatlinburg
Great location to shopping, attractions, & restaurants! House was very clean but all the showers/tubs were slippery which we believe that was from the well water that initially had a sulfur smell to but it resolved after we ran it a minute. Would stay there again! HIGHLY recommend locks on the outdoor trash compartment because 5 bears had a field day with the neighbors trash. They’ve figured out how to lift the lids on them.
Stephanie D.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 27 de feb de 2024
Thank you for your feedback, Stephanie! We're glad to hear you enjoyed the great location and found the house clean. We appreciate your suggestion regarding the outdoor trash compartment. We hope to welcome you back again soon!
Verificado
8/10 Bueno
Jen L.
28 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Good times, good choice
Please note slippery bathtubs are dangerous. Grab bars would be excellent addition.
Need signage not to put food down kitchen sink drains...no disposal. Adequate stocked kitchen.
Good seating comfort. Loved ping pong and pool tables, and having the grill.
Was comfortable, and quiet area. Thank you !
Jen L.
Se alojó 5 noches en junio de 2024
Respuesta de VrboOwner el 25 de nov de 2024
Thank you for your valuable feedback, Jen! We're so glad you enjoyed the amenities like the ping pong and pool tables, and that the seating and quiet area met your needs. We appreciate your suggestions regarding the slippery bathtubs and will look into adding grab bars for safety. We'll also make sure to include clear signage about the kitchen sink and disposal. It's great to hear that the kitchen was adequately stocked for your stay. Thank you again for your insights, and we hope to welcome you back in the future!
Verificado
8/10 Bueno
Dave R.
22 de ene de 2023
Aspectos positivos: Limpieza, llegada y precisión del anuncio
Nice Creekside Property
Layout of this cabin is great, and listening to the creek is soothing. Very clean. No real view, and typical canin issues with Direct TV remotes not working and Starlink internet not working. No mobile service at the cabin. Definitely the spot to disconnect.
Dave R.
Se alojó 2 noches en enero de 2023
Respuesta de VrboOwner el 14 de feb de 2023
Hi Dave,
Thank you for your review and feedback. We do wish you would have let us know about the Wi-Fi and remotes during your stay, but we are happy to say that they have all since been resolved. We would love to have you back as our guest and look forward to hosting you again. Thank you for choosing AvantStay!
Verificado
10/10 Excelente
Stephanie D.
28 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great for couples and extended families
The house was great each bedroom has it's own bath, which each family really appreciated. We had a couple maintenance issues during our stay that were handled promptly. The creek is about 5 feet from the deck and the kids had a blast throwing rocks, skipping stones and wading. The only drawback was the beds were not comfortable, almost everyone had a backache by the end of the week. Would have probably been ok for a night or two, but for a week, it took its toll. If you're spoiled by high end mattresses at home, this might be a pain for you.
Stephanie D.
Se alojó 7 noches en mayo de 2024
Respuesta de VrboOwner el 25 de nov de 2024
Thank you for your feedback, Sean. We're happy to hear that the house and its amenities worked well for your family and that the maintenance issues were addressed quickly. It’s great that the kids enjoyed the creek as well! We do apologize for the discomfort with the beds during your stay. We’ll certainly consider your comments as we look to improve the guest experience. We hope to welcome you back in the future.
Verificado
8/10 Bueno
Sylvia K.
4 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Tennessee vacation
Loved the layout of the house.There was no space to put non refrigerated food. I would recommend putting shelves between the stair railing and refrigerator. Had an issue with mice. All in all We would stay here again. The children had fun playing in the creek. We had visits from a black bear raiding garbage cans. We reported this and they responded immediately. Putting new locks on the garbage cans.There are so many things to do.we didn’t have enough time to do everything in our week. We will be back!
Sylvia K.
Se alojó 7 noches en agosto de 2024
Respuesta de VrboOwner el 14 de oct de 2024
Thank you for your detailed feedback, Sylvia! I'm glad to hear you loved the layout of the house and that the children had fun playing in the creek. I appreciate your suggestions about adding storage for non-refrigerated food and your feedback regarding the mice issue. I’m also glad to hear that our team responded promptly to the bear situation. It sounds like you had a busy week with plenty of activities! We’d be happy to welcome you back for another visit to explore even more!
Verificado
8/10 Bueno
Mary H.
18 de may de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Very Nice
The Property was very nice. We only have two complaints. The bathroom could have been a lot cleaner. The bathroom on the first floor that had the porch, the bathroom had a clog of blonde hair in the bathtub drain. The six outdoor chairs were very dirty and filthy (I have pictures). That is our only complaint. We did have a hard time with the door combination, our neighbor came over, after a few tries he was able to get the door unlock.
P.S. we didn't have any communication with the Property Manager.
Mary H.
Se alojó 3 noches en mayo de 2024
Respuesta de VrboOwner el 7 de mar de 2025
Thank you for your feedback, Mary. We're glad you enjoyed the property overall. We appreciate you bringing the bathroom cleanliness and outdoor furniture to our attention—we’ll make sure this is addressed. We'll also look into improving door access instructions to ensure a smoother check-in experience.
Verificado
10/10 Excelente
Charles K.
29 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Convenient Cabin for a Family Getaway
We arrived on a Sunday in the busiest part of the day wholeheartedly expecting the difficulty that goes along with that, to our surprise, we were welcomed to a beautifully well kept log home seated a mile from the main thoroughfare between Gatlinburg/Sevierville and pigeon forge. The house was well kept, the neighbors polite and the parking very convenient (and undersold, plenty of room for extra vehicles!). The creek was nice for the kids, we had plenty of wildlife sitings (including a large male black bear who helped himself to a seat by the fire one afternoon while we stare in awe from the back door) and the amenities at the house spacious! I can’t say enough about the experience.
If I had to make a negative, I would caution you on the top bunks as they are VERY close to the ceiling fans and we did have a bump incident that was minor as well as the deck while new and very nice does have a screw or two that aren’t completely set toward the corners, so watch those bare feet!
We will definitely return and are thankful for our trip!
Charles K.
Se alojó 6 noches en julio de 2023
Verificado
2/10 Horrible
Jon C.
28 de jun de 2025
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Amenities broken
Host knew the washer and dryer was not working before we got there but did not fix or replace. Was told the washer dryer would be replaced on day 3 but then on day 3 learned it would not be replaced. The grill was also broken when we got there, had a sign on it, do not use. Did not have the grill for a couple of days. The host said the grill would be replaced in the morning, when we got home in the late afternoon the maintenance guy was there to replace, couldn't use it that day or night again, new grill was missing a part so he had to leave and get another one. He spent several hours at the house with us on our vacation. The fan on the porch did not work so when we finally could grill the porch filled with smoke and set the fire alarm off.The place needs a deep clean.The a/c upstairs could not handle the size and heat of the south, 2 rooms upstairs were close to 80 at night and it said call for service. I turned it off for 30 min and then it was able to run again. When I was out I was asked to send pictures of the thermostats before sending someone to look at it, we were at the laundromat because the washer dryer was broken, so I couldn't send pics. Was told to close blinds and shades, a few windows did not have blinds to close to help with heat.Was told we would get a refund but the email did not say how much. I had to ask the amount and the initial offer for the inconvenience was insulting. The second offer was also insulting.
Jon C.
Se alojó 6 noches en junio de 2025
Respuesta de VrboOwner el 2 de sept de 2025
Thank you for sharing your feedback, Jonathan. We sincerely apologize for the various issues you experienced during your stay, including the washer and dryer, grill, and AC concerns. As soon as we were notified about the washer and dryer, a replacement was ordered, but the shipment was unfortunately delayed and would not arrive until after your stay. We’re sorry for the inconvenience this caused. We also apologize for the grill difficulties and the AC not adequately cooling the upstairs rooms, both issues have since been addressed to prevent future disruptions. A partial refund was issued, and we hope it helped to make up for the inconveniences you faced during your stay. We truly appreciate you taking the time to provide detailed feedback, as it helps us improve for future guests. We hope to have the opportunity to host you again under much smoother circumstances.
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Propietario/a: AvantStay
At AvantStay, we pride ourselves on our guest experience. We do the trip planning - so you can spend more time on vacation. With 24/7 customer support, a dedicated concierge, and tech-enabled touchpoints from the moment you book to an easy and seamless check-out, we make your experience as carefree as you could possibly want it to be. AvantStay features 500 homes in 30+ destinations and is growing quickly. For any questions about your next trip, please don't hesitate to reach out directly and we'd be more than happy to help your vacation come true.
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Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.