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4/10 Mediocre
Rianna M.
12 de mayo de 2024
Four walls and a ceiling
This experience was unequivocally the most disappointing stay we have ever encountered. Our reservation extended from Wednesday to Sunday, yet from the moment of arrival, numerous issues became immediately apparent. The furnishings were visibly soiled and stained, and the dresser, meant to house pots and pans, was egregiously broken, with its top dislodging upon the slightest touch. Basic amenities were lacking; while a microwave and coffee pot were present, the absence of a toaster was glaring. Furthermore, the inadequate electrical outlets necessitated precarious repositioning of appliances atop the electric stove for use. The living conditions were further marred by stained walls, a hole concealed behind the toilet, and dysfunctional windows that compromised security.
The apex of dissatisfaction was reached when the kitchen sink began leaking profusely, rendering the space unusable and causing water damage to surrounding cupboards and countertops. Despite promptly reporting the issue to Vacasa on Wednesday, resolution was egregiously delayed until Saturday, disrupting any semblance of relaxation anticipated during our vacation.
Compounding our dismay, the shower exhibited poor drainage, resulting in the unpleasant experience of standing in accumulated water throughout each use. The bathroom outlet, inconveniently positioned above the mirror and inaccessible to those of shorter stature, was non-functional despite attempts to utilize it. Moreover, the singular trash receptacle in the entire residence, absent even from the bathroom, further exacerbated our discomfort.
Ultimately, the substandard conditions left our family, comprising two adults and two children, feeling profoundly uneasy and necessitated our premature departure, truncating our intended stay by an entire day.
The ONLY reason I gave two stars was because the location of the property. It's is very conveniently located to all shops, beach, stores and restaurants.
