Paradise in naples, few mins from downtown, beaches, mercato ......

Hi Pam, This is a new vacation rental located in a brand-new community. The furniture, beddings and linens are all brand new for every guests. It is impossible to get molded linens from stores like Z gallery and home goods which provides all the furniture and beddings for the villa. We have had several repeated enquires for the villa up to 1 year in advance and sometimes have to choose between guests to accommodate. There was only a one-time communication between us requesting for the location of AA batteries to change for the smoke detector alarm so it seems your review is a personal agenda as I personally would have contacted any homeowner about the presence of mold on their property as this is a safety issue for any guest. We never received any communication from you about anything other than the battery. We are aware that some guests might be motivated by the desire to get a refund from homeowners when they leave a bad review. We also offer guests the opportunity to view the property before leasing it. Prior to your stay you requested getting some days off for free and that was respectfully declined. I hope you have a pleasant experience staying somewhere else in the future.