6/10 Normal
James S.
30 de mayo de 2024
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
LOTS of promise (with a few critical adjustments needed)
Perfect location and a great place; spacious and nice.
For a perfect stay, some minor but important tweaks need to happen: There is a security code needed to get into the building at night - this was not shared with us. We had to talk our way into the building multiple times. There is then a lockbox to get into the apartment - it was not on the door that was marked with the apartment number, but on an unmarked door down from the apartment entrance - it is a little concerning to be messing with a lockbox on a door that you are not sure is the correct apartment. The air conditioning wasn't on when we got there. We tried to put it on high and it didn't work - figured out the next day that it would work on medium. All of this could be added to property description to make things smoother for guests.
We didn't mind, but building was in the midst of improvements so there was work underway - an example the elevator had Styrofoam on all the walls instead of being finished.
Communication was lacking- we reached out to the property owner about the critical issues (building entrance code and air-conditioning) and received no response.
All in all - might stay again now that we know what we are headed into, but logistics were not on par with other VRBO stays we have had. The building will be great once the improvements are made and stays for guests will be improved if property owner adds key information to the check in instructions.
James S.
Se alojó 2 noches en mayo de 2024
