Coyoacán atemporal | Una Estancia en una Calle de Cuento

Thank you very much for your review! We’re happy to hear the place met your expectations and that you enjoyed the location. Being close to Casa Azul and within walking distance of many great spots is something our guests really appreciate. We hope to have the pleasure of hosting you again on your next visit.

Thank you for providing feedback for your recent stay at our property. We are glad to hear that you enjoyed the peaceful environment, convenient location near Coyoacan's center, ample hot water, and comfortable beds. Our goal is to make our guests feel at home during their stay, and we are thrilled to know that we achieved that with your visit. We truly appreciate your kind words and look forward to welcoming you back in the future. If you have any further feedback or suggestions for improvement, please feel free to reach out to us directly.

Thanks you for your review.

It was a pleasure hosting you. We are delighted to know that the location, the comfort of the property, and the support from our hosting team helped you feel relaxed and well taken care of during your stay. Coyoacán is a very special area, and it’s great to hear that you enjoyed walking to the plazas, cafés, restaurants, and historical landmarks at your own pace. We sincerely appreciate your kind words about our communication and hospitality, as providing this type of experience is always our goal. We would be happy to welcome you back on a future visit. Thank you again for choosing our property and for taking the time to share your experience.

Thanks for your review!

Thanks for your comments

Thank you for your detailed feedback. We appreciate your positive comments about the apartment's location and cleanliness. We want to clarify that there is no third party managing the apartment, as we directly handle and interact with our guests. We apologize for the issues you encountered during your stay, such as the sewage smell originating in the kitchen, the communication mix-up with the entry instructions, and the confusion regarding the actual host. We will address these issues promptly to ensure a better experience for future guests. Regarding the washing machine's long cycle time and noise, as well as the water spigot's inadequate stream, we will look into possible solutions to improve these amenities. We also acknowledge the discrepancy with the crib and appreciate your understanding in this matter. Despite these challenges, we are glad to hear that you would consider staying with us again. Your feedback is valuable to us, and we are committed to making necessary improvements to enhance the overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Thank you, Erica! We're thrilled to hear you had a wonderful stay and enjoyed the location and comfort of our home. Your kind words about our team mean so much to us. We can't wait to welcome you back on your next visit to Mexico City!