Adorable Gem House in the Gem City!

Hi, Lacey, Thank you for your kind review! We're so glad Gem House was a great fit for your family and that you enjoyed the convenient location, cleanliness, and our quick communication. We're especially happy we could be part of your first visit to Erie! We appreciate your feedback about the road noise. As noted in our listing and welcome information, Gem House is located on a busier residential street in the city of Erie. The home has brand-new double-pane windows, and while we find it very quiet during our own stays, we understand that everyone has different sensitivities to sound. That's why we provide complimentary earplugs for guests who may be bothered by the sounds of traffic or the birds that nest near the windows. Thank you again for staying with us. We'd love to welcome you back on your next trip to Erie. Glee & Steen

Hi, Jason, Thank you for your feedback. We are so happy to hear your family enjoyed Gem House, especially the game room, amenities, and convenient location. We do wish you had brought up your concern about the trash during your stay. We were in communication with you before, during, and after your visit, and would have welcomed the opportunity to talk about the trash policy if it was impacting your experience. Thank you again for staying with us and for recommending Gem House. We truly appreciate your feedback and hope to welcome you and your family back in the future. Glee & Steen

We’re so glad you enjoyed your stay at our little Gem House, Heidi! We hope you come back for another visit soon. Glee & Steen

Thank you for your thoughtful review, Brandi. We're so glad you enjoyed the coziness of Gem House, our communication and hospitality, and your visit to Erie, especially the mall! It was a pleasure hosting you. We appreciate your feedback. Throughout your reservation, we were in regular communication before, during, and after your stay, and none of the concerns mentioned in your review were brought to our attention. We always encourage guests to let us know if anything isn't meeting their expectations while they're here, as we would have been happy to help. Erie weather can be unpredictable, and your visit coincided with an unusually hot stretch. While the weather is beyond our control, we provide a game room, board games, and easy access to many indoor attractions in Erie, so guests have plenty to do while staying with us. The first floor has its own air conditioning unit and two ceiling fans that help keep the space comfortable, and the two upstairs bedrooms each have their own air conditioning units as well. Homes near Lake Erie may occasionally have insects or spiders, particularly during the summer months. Our professional housekeeper thoroughly cleans and vacuums the home after every guest to ensure it is clean and welcoming. We understand the driveway may seem steep at first, which is why we include photos and note it in our listing and welcome information. We have stayed at Gem House with many different rental vehicles over the years and have never experienced any issues parking in the driveway. Our goal is to provide a comfortable, home-away-from-home experience in a nice residential neighborhood. Vacation rentals and hotels naturally offer different experiences, and we strive to provide the comfort, character, and amenities that make staying at Gem House a unique and enjoyable experience. Thank you again for staying with us. We wish you all the best and would be happy to welcome you back to Gem House anytime you're visiting Erie. Glee and Steen