The house was as described. It was neat and clean and the check in/out process was easy. Plenty of available information about Wi-Fi, codes, keys, and such. My ONLY complaint (not I believe the owner/managers fault) was being walked in on while in the shower. Yes, you read that correctly unfortunately. I’ve stayed in MANY places and NEVER had a maintenance person/Exterminator show up unannounced and then let themselves into the house ! I’m glad none of my family was there at the time. I was alone and therefore didn’t get as worked up as I might’ve had things been different. The Exterminator left immediately when I turned off the shower and loudly asked if someone was in the home, but it really shouldn’t have happened in the first place. My recommendation would be to schedule those visits in advance and make absolutely sure that they are expected ! Everything else was great and I would certainly recommend this unit to a friend or family member who was traveling to the area and in need :)