6/10 Normal
Andrea D.
31 de marzo de 2024
Aspectos positivos: Limpieza y llegada
Aspectos negativos: Precisión del anuncio
The details of my stay
First when I booked I always work with a property owner. This time I was contacted by a company called Vacasa. I thought maybe a scam but they kept reaching out. I reached out about the one review saying to bring your own towels. They assured me there were towels. There were towels a total of FIVE for the entire two bathroom condo. It was exactly enough for me but could you have provided just a little more and better quality?
The property is on the third floor you have 36 stairs to climb to get to it. It does say it in the ad.
The property company texted with an hour to ask if it was clean I said yes but then you start to notice it is clean for the most part but a deep clean could remove dust from around the doors and lamp shades. The couch could use a replacement as it is very lumpy.
The listing said tennis and basketball court. There is a tennis and basketball courts across the way from the property. My son and husband found the tennis courts open and played only to be locked in. I called Vacasa only to find out that’s another community and you have NO ACCESS ago tennis. There is no public tennis. The big pool pictured is NOT at the property. You have to drive a mile to the North Tower to use this pool but no one can tell you where to park without being towed. So you are left with the smaller unheated pool. Hot tub?? Not sure if they really have one.
Checkout and late checkout was also a debacle. Not terrible but not staying again.
Andrea D.
Se alojó 3 noches en marzo de 2024
