En el 10 % de los alojamientos mejor valorados de la zonaEn el 10 % de los alojamientos mejor valorados de la zona
5 habitaciones4 baños o más12 huéspedes210.2 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Echa un vistazo a la zona
Davenport, FL
Parque de servicios Northeast Regional Park
Place, Parque de servicios Northeast Regional Park
A 2 min en coche
Club de golf Highland Reserve
Place, Club de golf Highland Reserve
A 2 min en coche
Lago Davenport
Place, Lago Davenport
A 3 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 44 min en coche
Habitaciones y camas
5 habitaciones (capacidad para 12 personas)
Habitación 1
2 camas individuales
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio
Habitación 4
1 litera individual
Habitación 5
2 camas individuales
4 baños y 1 aseo
Baño 1
Toallas · WC · Solo ducha
Baño 2
Toallas · WC · Solo ducha
Baño 3
Toallas · WC · Solo ducha
Baño 4
Toallas · Bañera o ducha · WC
Baño 5
Toallas · WC
Otros espacios
Porche o patio
Cocina
Comedor
Acerca de este alojamiento
Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!
Spend great days in this stylishTownHouse.
On the first floor you will find a large concept of integrated dining room, living room and kitchen, plus a bedroom and a full bathroom. Outside we have a beautiful pool to cool off in the summer.
With 5 bedrooms, this beautifully decorated house has plenty of space to accommodate the entire family, and it's located only 5 minutes walking from the amazing Windsor Island Clubhouse.
TOWNHOUSE 5 Bedrooms | 4.5 Bathrooms 2283 Living Sq. Ft. | 212 m² Sleeps up to 11 guests
FIRST FLOOR • 1 Bedroom with 2 Twin Beds • Open Living Room with Fireplace • Dining Area with seating for 6 • Fully Equipped Kitchen with Breakfast Bar • Half Bathroom • Private Pool with BBQ Grill and lounge • The face of the pool is facing west
SECOND FLOOR • Stylish Loft with Smart TV • 1 Suite with a King-size bed • 1 Suite with a Queen-size bed • 1 Bedroom with a Bunk bed (Full/Twin) • 1 Bathroom • 1 Bedroom with 2 Twin Beds • Laundry Room with Washer & Dryer
Guest access Guests have access to the entire house, the private pool area, and the clubhouse.
Three days before your arrival we will send you the access code for the property, Wi-Fi, and the house address via private message (inbox). You will also receive a Welcome Guide by email with all the information you need for your stay. For your convenience, we provide a 24-hour emergency phone line to ensure you have all the support you need throughout your stay.
HOUSEKEEPING • To ensure a spotless experience, the home is professionally cleaned and inspected before your arrival. Daily housekeeping is not included in the rental, but mid-stay cleaning can be arranged for an additional fee if needed.
POOL • The pool heater operates through heat exchange, which may not work effectively in very cold weather. If you choose to heat the pool under these conditions and it doesn’t reach the desired temperature, refunds will not be available. • For safety, the pool heater may temporarily shut off if the system is overworked during cold weather. This is a normal precaution to prevent damage and will resume functionality automatically. • Pool heating is optional and subject to availability.
Windsor Island Resort is the 4th in the "Windsor" vacation resort series and boasts bigger and better amenities than ever before! An extravagant modern clubhouse incorporating large resort style swimming pool with lazy river, slides and children's water park/splash pad to amuse the young at heart. There is a variety of sports amenities including basketball and sand volleyball courts and putt-putt golf.
Resort Amenities • Zero-Entry Main Pool • Pool Deck • Lazy River • Children's Water Park • Double Water Slide • Spa • Covered Bar • Outdoor Seating Area • Pool/Bar Restrooms • Children's Free Play Area • Family Cabanas • Rental Cabanas • Tropical Walk • 9-Hole Mini Golf Course • Fire Pit with View to Fireworks • Basketball Court • Sand Volleyball Court • Dual Cornhole Court • Hammock Garden • Event Lawn • Parking Area • Cafe and Ice Cream Shop • Fitness Room • Game Room
POOL CLEANING Pool cleaning at Windsor Island Resort houses is typically conducted weekly on Saturdays, but it may be subject to adjustments based on weather conditions. In the event of unfavorable weather, the cleaning may be rescheduled to a different day of the week. Our professional team has access to the pool area without requiring you to open the door, and they will complete the service in approximately one hour, allowing you to enjoy the pool afterward.
This is a self-catering vacation home. Guests must purchase any further items needed that they'll consume or use during the stay or replace products when they are over. This includes personal care products, food, drinks, etc. The offered amenities listed below are only initial supplies, small-sized:
• Bathroom: One toilet paper per bathroom, a garbage bag that is already in the trashcan, Small shampoo and conditioner. • Kitchen: Two garbage bags, Sponge, Dishwasher soap, Paper towel. • Laundry: One laundry detergent. • Linens/sheets: 1 sheet kit per bed, one towel per guest (house’s maximum occupancy).
PLEASE NOTE: The following extra services are available and must be requested at least 48 hours before your check-in date. Here are the details:
• Pool heating: $33 per day with a minimum charge of $165, subject to availability. • Early check-in (from 12 pm): $127, subject to availability. • Late check-out (until 3 pm): $127, to be requested no later than check-in time and subject to availability.
Complimentary use of BBQ Grill: The BBQ Grill will be clean and available for your convenience. To use it, you will need to refill the propane cylinder at the nearest retail store or propane refill station.
COMMUNITY STAY POLICY Windsor Island Resort enforces a maximum stay of 120 days per guest within a calendar year. Even if a guest has multiple reservations in the community, the total combined stay may not exceed this limit.
GATE REQUIREMENTS To enter the community, all guests and drivers must be registered in advance with correct first and last names and accurate check-in and check-out dates. This requirement applies to everyone without exception, including drivers, guests who are not driving, and guests arriving by Uber or Lyft. Any guest or driver not properly registered will be denied access at the gate, even if they are not operating a vehicle. The gatehouse may request a valid photo ID from all guests aged 18 and over, or a valid driver’s license from anyone driving within the community. All guests must first check in at the main gate on Sand Mine Road, where access information will be verified and the parking pass will be issued. Once the parking pass is received, guests may use the back gate on Highway 27 for entry and exit during their stay. Guests arriving without a parking pass will be redirected to the main gate. If you plan to arrive by rideshare (Uber/Lyft), please note that all adult guests in the vehicle must be listed in the reservation. Rideshare drivers do not have access to the community unless the registered guests they are dropping off are properly listed. Please note that rideshare vehicles are also subject to the home’s maximum vehicle limit, which includes personal cars, visitors, rideshare vehicles, and golf carts. If the vehicle limit has already been reached, Uber/Lyft access will be denied.
PARKING Vehicle Limits – Strictly Enforced: Each home at Windsor Island Resort has a maximum number of vehicles allowed: Townhomes: A maximum of 3 vehicles per home are allowed to enter and park in the designated townhome parking areas. Single-Family Homes (5–7 bedrooms): A maximum of 4 vehicles per home are allowed to enter the community. Single-Family Homes (8–10 bedrooms): A maximum of 5 vehicles per home are allowed to enter the community. Once this limit is reached, no additional vehicles will be allowed into the community, including visitors. The resort does not make exceptions. If you plan to receive visitors, please ensure the vehicle limit has not already been reached. Any vehicles beyond the limit will be denied entry at the gate. Garage and Driveway: Parking is allowed in the garage and driveway. All vehicles must be fully within the driveway. If a vehicle extends into the street or sidewalk—even by one inch—it will be towed. Note: some garages may be converted into game rooms. Unauthorized Parking: No parking on grass, irrigation areas, or sidewalks. No street parking on Kaipo Rd, or on designated areas of Summer Dr, Aloha Blvd, and Mahalo Dr (check posted signs). Street parking is only allowed on designated sides of the street, as indicated by signs. Basketball Court/Clubhouse: Parking is allowed in front of the basketball court, but never inside the clubhouse area. Towing: Vehicles in violation are subject to towing without warning, especially between 8PM and 7AM. All towing costs are the sole responsibility of the vehicle owner. Parking Passes: All passes must be clearly visible on the vehicle’s dashboard. Security will provide a parking pass.
Clubhouse Operating Hours: - Aloha Clubhouse (Includes Fitness Center & Arcade Room): 8:00 AM – 8:00 PM (Monday - Sunday) - HOA Office: 9:00 AM – 5:00 PM (Monday - Friday) - Blue Marlin Grille (Restaurant & Bar): 11:00 AM – 7:00 PM (Monday - Sunday) - Sundry Shop: 8:00 AM – 7:30 PM (Monday - Sunday) - Pool Deck & Water Park: 9:00 AM – 7:00 PM (Monday - Sunday) - Sports Court: 7:00 AM – 11:00 PM (Monday - Sunday) Please note that Clubhouse operating hours and dates are subject to change by the resort without prior notice.
DELIVERY All items must be delivered to the house, the clubhouse is not responsible for any deliveries. Amazon, UPS, and FedEx have access to make deliveries. The Post Office/Regular Mail is not permitted to make deliveries within the community. Please ensure that deliveries are scheduled to arrive during your stay. We cannot be held responsible for any items that go missing after delivery.
Los propietarios requieren que se lleven a cabo las siguientes tareas antes de dejar el alojamiento:
Llevarse los artículos personales, retirar las sobras de comida y bebida y sacar la basura
Apagar las luces y cerrar las puertas
Si no se completan estas tareas, es posible que el propietario deje una valoración negativa.
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Número de registro de la propiedad 45-4809438
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Davenport
Esta casa de vacaciones se encuentra en Four Corners. Club de golf ChampionsGate y Club de golf Mystic Dunes son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Complejo de entretenimiento Old Town y Centro comercial Disney Springs™. Walt Disney World® Resort y Parque temático Disney's Animal Kingdom® también son opciones muy interesantes.
Parque de servicios Northeast Regional Park - A 2 min en coche - 2.8 km
Club de golf Highland Reserve - A 2 min en coche - 1.7 km
Lago Davenport - A 3 min en coche - 2.1 km
Four Corners FC - A 4 min en coche - 3.7 km
Walt Disney World® Resort - A 11 min en coche - 11.1 km
Cómo moverse por la zona
Estación de tren Kissimmee: 31 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 41 min en coche
Restaurantes
McDonald's - A 12 min a pie
7-Eleven - A 4 min en coche
Circle K - A 4 min en coche
Dutch Bros Coffee - A 18 min a pie
Twistee Treat Berry Town - A 11 min a pie
Preguntas frecuentes
¿En Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse! hay piscina?
Sí, este alojamiento cuenta con una piscina al aire libre.
¿Cuánto cuesta alojarse en Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!?
A fecha de 7 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse! el 9 de jun de 2026 son de al menos 206 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!?
La salida se realiza a las 10:00.
¿Dónde se encuentra Stylish 5-BR Townhouse, PVT Pool, Just Walk to the Clubhouse!?
Esta casa de vacaciones de Four Corners se encuentra a menos de 5 kilómetros de Club de golf Highland Reserve, Four Corners FC y Parque de servicios Northeast Regional Park. Lago Davenport está a 4,2 km de distancia.
Comentarios
9,8
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
11 comentarios de un total de 13 con una puntuación de 10 - Excelente
10 - Excelente
11
2 comentarios de un total de 13 con una puntuación de 8 - Bueno
8 - Bueno
2
0 comentarios de un total de 13 con una puntuación de 6 - Normal
6 - Normal
0
0 comentarios de un total de 13 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 13 con una puntuación de 2 - Horrible
2 - Horrible
0
9,4/10
Limpieza
10/10
Llegada
10/10
Comunicación
9,6/10
Ubicación
9,6/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Ann N.
24 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Pool was very nice.
Ann N.
Se alojó 4 noches en marzo de 2026
Verificado
10/10 Excelente
Karen M.
29 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great accomodation, and complex.
Karen M.
Se alojó 3 noches en julio de 2025
Respuesta de VrboOwner el 24 de ago de 2025
Thank you for your feedback! The team is glad you enjoyed the accommodation and the complex. They would be happy to welcome you back anytime.
Verificado
10/10 Excelente
Alistair B.
17 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The property was very good and fitted our needs perfectly. Its proximity to the clubhouse and magnificent pool area was a bonus. The whole experience from booking to checking out was smooth and simple
Alistair B.
Se alojó 9 noches en septiembre de 2025
Respuesta de VrboOwner el 19 de sept de 2025
Thank you so much for your wonderful feedback! We’re glad the home was a perfect fit for your needs and that you enjoyed being so close to the clubhouse and pool area. It’s great to hear the whole process was smooth for you. We’d love to host you again on your next Orlando trip!
Verificado
10/10 Excelente
Katharine F.
16 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family vacation
This property was perfect for our week long family vacation. Close to the water park area which was great to be able to walk there and quickly run home if we forgot something.
Katharine F.
Se alojó 7 noches en abril de 2025
Respuesta de VrboOwner el 16 de abr de 2025
Thank you so much for your lovely review! We're happy to hear the home was a great fit for your family vacation and that you enjoyed the convenience of being so close to the water park. It was a pleasure hosting you, and we’d love to welcome you back for another memorable stay!
Verificado
10/10 Excelente
Ashok K.
11 de dic de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice place to stay
We all enjoyed the place, it was very nice and clean
Ashok K.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 12 de dic de 2023
Thank you for taking the time to share your feedback.
Safe travels, and thank you for choosing our property.
Verificado
10/10 Excelente
alfredo g.
29 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Good choice
Good choice.
alfredo g.
Se alojó 6 noches en junio de 2025
Respuesta de VrboOwner el 21 de jul de 2025
Thank you so much for your 5-star review, Alfredo! We’re happy to know you had a great experience and appreciate you choosing our home.
We look forward to hosting you again in the future!
Warm regards,
Innovare Homes
Verificado
10/10 Excelente
stephanie f.
20 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Super cute!
Super cute, minimalist decor made this home perfect for me and my teen daughter while we were in Davenport for my college son's baseball tournament. Conveniently located to his playing fields and Disney was only 20 minutes away! Shopping plazas were easy to find in the area as well.
stephanie f.
Se alojó 5 noches en marzo de 2024
Respuesta de VrboOwner el 4 de abr de 2024
Hi Stephanie, thank you for your kind words! We're delighted to hear that you and your daughter enjoyed your stay in our home during your visit to Davenport for your college son's baseball tournament. It's wonderful to know that you found the minimalist decor to your liking, and we're glad that the location was convenient for you, especially with proximity to the playing fields and Disney just a short drive away. We understand the importance of accessibility to amenities like shopping plazas, and we're glad you found them easily in the area. We appreciate your feedback and hope to have the pleasure of hosting you and your family again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing our property for your stay!
Kind regards,
Innovare team
Verificado
10/10 Excelente
Aaron W.
10 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Florida Vacation
We had a great time! The listing is accurate and everything was clean and worked. It is a great location right by the clubhouse. The only thing that we really noticed was that the carpet is showing wear and could be replaced. We would highly recommend this townhouse and would stay here again.
Aaron W.
Se alojó 7 noches en mayo de 2024
Respuesta de VrboOwner el 11 de jul de 2024
Dear Aaron, Thank you so much for your wonderful review of our property! We are delighted to hear that you had a great time and found the listing to be accurate, with everything clean and in working order.
We appreciate your feedback regarding the carpet and will certainly look into addressing this. Your recommendation means a lot to us, and we’re thrilled to know that you would consider staying with us again.
Thank you once again for choosing our townhouse for your Florida vacation. We look forward to hosting you in the future.
Best regards, Innovare Team
Verificado
8/10 Bueno
Megan A.
23 de ago de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Location and clubhouse pool were nice. Unit was dirty. Carpet and rugs really stained and worn out. Hair in sheets and bathrooms. Dishes in the cupboards were not clean. Pool was cloudy and pumps were not running. We did not require pool heat but assumed pool pumps would be running. We asked for them to be and someone came to turn them on but they were back off again within 3 hours.
Megan A.
Se alojó 4 noches en agosto de 2025
Respuesta de VrboOwner el 4 de sept de 2025
Hi Megan,
Thank you for your feedback. We're glad you enjoyed the location and amenities, but we’re sorry to hear the cleanliness and pool maintenance fell short of expectations.
This is not the standard Innovare Homes follows, and we’ve already taken the necessary steps to prevent this in the future. Please don’t hesitate to reach out during your stay if anything is not as expected, we’re here to help.
Best regards,
Innovare Homes
Verificado
10/10 Excelente
Aaron B.
13 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice convenient place for a family vacation to the parks.
Nice townhome with plenty of room for even a larger family, although we were only 4. Great heated resort pool and amenities right across the street incl.uding a lazy river, splash pad, water slides, mini golf and arcade. Having a grill was an added plus. We paid extra for heat in the backyard pool, but it took all week to heat up to be bearable likely due to cold weather the week before we were there. We did get a couple days use, though. Overall a great choice and would recommend!
Aaron B.
Se alojó 8 noches en enero de 2025
Respuesta de VrboOwner el 28 de feb de 2025
Thank you so much for your kind words! We're delighted to hear that you enjoyed the space and the fantastic resort amenities. We appreciate your feedback on the pool heating and will certainly look into it. It was a pleasure hosting you, and we'd love to welcome you back for another great stay!
Verificado
10/10 Excelente
Daniel G.
5 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Everything you need in one place!
This place really exceeded expectation! Inside we had enough space for the whole Family. Everything was clean and cozy. The kitchen was stocked to cook any meal. No compliants on bed comfort. Everything was as described in pictures.The club house was a 2min walk. They also served Breakfast, lunch and dinner at the clubhouse for a fee. The kids loved that the arcade and all amenities were free!! Thanks again. Will definitely book her again.
Daniel G.
Se alojó 3 noches en agosto de 2024
Respuesta de VrboOwner el 7 de sept de 2024
Dear Daniel,
Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family had a comfortable and enjoyable stay. It’s great to know you found everything clean, cozy, and just as described. We’re also happy the kids loved the clubhouse and the free arcade! We would be thrilled to welcome you back anytime. Thanks again for choosing us!
Kind regards,
Innovare Homes
Verificado
10/10 Excelente
Roy S.
4 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Absolutely amazing
Me and my family absolutely loved our stay at this awesome place. This was our second year in a row at this resort and it was just as lovely as we remember from last year. So lets start with this home. The house was so beautifully decorated and so much space to go around. The bedrooms were spacious and beautiful. The televisions in all bedrooms were great with access to Youtube, netflix, and amazon prime. The video arcade was also a nice touch and definitely brought back some old gaming memories for me and my wife with the retro games. The kitchen was plenty stocked with every dish you need to make any kind of meal. Can opener was a bit tricky to use but nothing major to complain about. The pool side area was awesome with its own bathroom outside and a closet outside with some pool toys for the kids. The pool was clean and great to just float and relax. And the pool side seating was also clean and very comfortable. The customer service was awesome and was always quick to reply to any questions my family had. I would definitely recommend this rental property. If i had to state a negative, i would say that the clothes dryer was not working. It would tumble the clothes but it was like the heating element was not working. But definitely would not have stopped me from renting this beautiful home. And as always, the resort was spectacular. The slides, the lazy river, the kid section, the hot tub, and the community pool was just great. Service was exceptional. We will be back. :)
Roy S.
Se alojó 8 noches en julio de 2023
Respuesta de VrboOwner el 24 de ago de 2023
Thank you for sharing such a detailed and positive review of your stay! We're thrilled to hear that you and your family had an amazing time at the resort and in the beautifully decorated house. It's great to know that the bedrooms, entertainment options, and kitchen amenities met your expectations.
We appreciate your feedback about the clothes dryer, and we'll make sure to address this issue promptly. Your kind words about the pool, poolside area, and the overall customer service mean a lot to us. We can't wait to welcome you back for another spectacular stay in the future! Thank you for choosing our property for your vacation.
Verificado
8/10 Bueno
Kendall G.
15 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cute Windsor Island Townhouse
This townhouse was cute and well kept. We stayed from Tuesday-Saturday in the fall, and there were lots of pros, but some cons as well.
Pros: The home is beautifully decorated and clean, the pool was perfect for a small family and there is a gate block the area that’s great for keeping littles safe, the Windsor Island clubhouse and pool are fabulous. Great pool, lazy river, a splash pad with toddler-friendly water slides, and a pretty decent restaurant. The home is managed by Innovare Homes and they were super responsive and helpful.
Cons- The laundry room, folding door was broken and off the hinges when we arrived. We worried it would fall on our toddlers, so we had to take it off and put it in the closet. The room with the bunkbeds didn’t cool properly. It was always warm, despite the thermostat being turned down. It was unusable without a fan. Also, there was only one thermostat for upstairs and downstairs. So by trying to cool that one room, you freeze the entire house. The biggest issues was ants. Like a lot of them. Innovare Homes responded to the issue quickly and offered to send pest control or drop off spray, it’s just not something you want to deal with on vacation. Lastly, they advertise having a pack n play for babies, but it was so so dirty. It seemed like someone let their child eat in it and it wasn’t inspected in between guests.
Overall, it was a good stay. Hopefully they can work out those few kinks.
Kendall G.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 23 de oct de 2023
Dear Kendall,
Thank you for taking the time to provide feedback on your stay. I'm glad to hear that you found our townhouse cute and well-kept and enjoyed the amenities like the pool and clubhouse. I also appreciate your compliments regarding our responsiveness.
I apologize for the issues you encountered during your stay. The broken laundry room door, issues with cooling in the bunkbed room, and the presence of ants are not up to our usual standards, and I'm sorry for any inconvenience they caused. We take these concerns seriously, and we'll work to address them to ensure a better experience for future guests.
Regarding the pack n play, I apologize for the cleanliness issue. This is certainly not the standard we aim to maintain, and I will personally ensure that this is rectified.
Your feedback is valuable to us, and it helps us improve our services. If you ever decide to return in the future, we would love the opportunity to provide you with a more seamless and comfortable stay.
Thank you for choosing to stay with us, and I hope you had a wonderful time exploring the area despite the challenges you encountered.
Warm regards,
Innovare Homes
Acerca de su propietario/a
Propietario/a: Innovare Homes
Welcome to Innovare Homes! With 15 years of experience in the Orlando property management market, we are known for our professionalism and dedication. Our exceptional hospitality has earned us high ratings for reliability and warmth. Our strategically located welcome center ensures a smooth and convenient experience for our guests.
At Innovare Homes, we have a fleet of vehicles and a specialized team for cleaning, maintenance, and inspections to ensure our properties are in perfect condition. We use advanced technology to provide a seamless check-in process and offer support 24/7. Our linens are washed in industrial facilities to guarantee the highest standards of hygiene. Cleanliness and organization are paramount to us, ensuring our guests' utmost satisfaction.
As a Premier Host on VRBO, we look forward to hosting you and making your stay unforgettable!
Idiomas:
Inglés, Español, Portugués
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.