Relájate en la increíble piscina, ideal para desconectar.
Preparados, listos... ¡juegos!
Uno de los pocos alojamientos con videojuegos para los huéspedes.
Descubre lugares de interés cercanos
Cerca de Aguja espacial de Gatlinburg
53 huéspedes•10 habitaciones•18 camas
Servicios populares
Piscina
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Cocina
Lavadora
Aire acondicionado
Echa un vistazo a la zona
Gatlinburg, TN
Gatlinburg Convention Center (centro de convenciones)
Place, Gatlinburg Convention Center (centro de convenciones)
A 8 min a pie
Aguja espacial de Gatlinburg
Place, Aguja espacial de Gatlinburg
A 9 min a pie
Gatlinburg SkyPark
Place, Gatlinburg SkyPark
A 11 min a pie
Habitaciones y camas
10 habitaciones (capacidad para 53 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 3
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 4
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 5
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 6
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 7
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 8
1 cama de matrimonio grande y 1 sofá cama doble
Habitación 9
2 literas individuales
Habitación 10
3 literas individuales
Habitación 11
2 sofás cama dobles
10 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Baño 7
Baño 8
Baño 9
Baño 10
Otros espacios
Cocina
Minicocina
Acerca de este alojamiento
Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room
Top Reasons to Book This Cabin: *Accommodates up to 53 guests! *Community Indoor Pool and Pavilion onsite *Outdoor Hot Tub *Cozy King Suites with Futon and Attached Bathrooms *Theater Room and Game Room *Centrally located in downtown Gatlinburg *Professionally Managed, 24/7 Service
The Space: Nestled in Gatlinburg in the Smoky Mountains lies The Great Dogwood Manor, a stunning mountain retreat that offers guests the perfect escape from the hustle and bustle of everyday life. From the moment you arrive, the rustic charm of this magnificent cabin will envelop you, inviting you to relax and let go of all your worries. As you step inside, the warm and welcoming atmosphere of the great room will immediately draw you in. The sprawling open-concept layout is the heart of this magnificent cabin, with plush sofas in the living area, a dining area with four tables for a crowd of any size, and a fully-equipped chef's kitchen. The kitchen includes modern appliances and amenities that make preparing meals enjoyable, even on vacation. The mountain-inspired details like a stone-encased fireplace, wood-beamed ceiling, and bark-covered walls create a cozy, intimate atmosphere that blends seamlessly with the modern appliances and finishes.
For those who love entertainment, the first floor of The Great Dogwood Manor offers plenty of opportunities for fun and games. Discover a one-of-a-kind theatre room, complete with plush seating and a large wall-mounted flat screen TV. Unleash your competitive side with an arcade game or challenge your friends to a game of pool. The convenient kitchenette is perfect for making snacks and drinks, ensuring you're fully stocked for a movie marathon or gaming session. After a day of adventure, unwind in the private hot tub and let the bubbles soothe your tired muscles. If you're looking to stay active, The Great Dogwood Manor also offers access to a shared indoor pool, perfect for swimming laps or just splashing around. With its picturesque setting, modern amenities, and rustic charm, The Great Dogwood Manor is the ultimate Smoky Mountain retreat, offering a vacation experience that is truly unforgettable. *This property is not available to adults under the age of 25. No exceptions.*
Parking Notes: The Great Dogwood Manor requires parking passes - This unit has 7 parking spaces only and there will be 7 parking passes in the cabin when guests arrive. The parking space #1 will be listed on the parking pass and is the only spaces guests can park in. No additional parking spots will be available, and towing is enforced. - No RVs or trailers .
*This Property is Not Pet Friendly*
The Neighborhood: The Great Dogwood Manor is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.
Bedroom Setup: Main Level: 2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 Futon in handicap friendly bedroom, 1/2 bath in the hall Lower Level: 4 King suites (each with a futon and a tub/shower combo) Upper Level: 2 King suites (each with a futon and a tub/shower combo) Bunk Room #1: 1 Queen/Queen/Queen with an attached bath Bunk Room #2: 1 Queen/Queen and 1 Twin/Queen with an attached bath
Area Attractions: The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!
Añade las fechas para ver los precios
Alojamientos similares
Walking Distance to Downtown Gatlinburg! Game/Theater Room, Hot Tub, Pool Access
Gatlinburg
Walking Distance to Downtown Gatlinburg! Game/Theater Room, Hot Tub, Pool Access
Los propietarios requieren que se lleven a cabo las siguientes tareas antes de dejar el alojamiento:
Recoger las toallas usadas
Llevarse los artículos personales, retirar las sobras de comida y bebida y sacar la basura
Apagar las luces y cerrar las puertas
Si no se completan estas tareas, es posible que el propietario deje una valoración negativa.
Pets are not allowed.
The minimum age limit for this unit is 25
No Parties Are Allowed.
Información importante
Otros detalles
Número de alojamiento: 3436290vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
Información sobre la zona
Gatlinburg
Esta cabaña se encuentra en Gatlinburg, en el centro y cerca de parques temáticos. Museo del Titanic y Restaurante con espectáculo Dolly Parton's Stampede son puntos fundamentales para los aficionados a la cultura; tampoco te pierdas Ripley's Aquarium of the Smokies y Parque de aventuras Anakeesta. ¿Viajas con niños? Entonces una buena opción será llevarlos a Gatlinburg SkyPark, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en Campo de béisbol The Ripken Experience. Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluye las visitas a bodegas.
Gatlinburg Convention Center (centro de convenciones) - A 8 min a pie - 0.7 km
Aguja espacial de Gatlinburg - A 9 min a pie - 0.8 km
Destilería Ole Smoky Moonshine - A 11 min a pie - 1.0 km
Gatlinburg SkyPark - A 11 min a pie - 1.0 km
Ripley's Aquarium of the Smokies - A 15 min a pie - 1.3 km
Cómo moverse por la zona
Alcoa - Aeropuerto de Knoxville (TYS): a 70 min en coche
Restaurantes
Ole Smoky Distillery - A 14 min a pie
Sugarlands Distilling Co. - A 14 min a pie
Puckers Sports Bar - A 12 min a pie
Loco Burro Fresh Mex Cantina - A 13 min a pie
Tennessee Cider Company - A 12 min a pie
Preguntas frecuentes
¿En Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
A fecha de 12 de ago de 2026, los precios encontrados para una estancia de una noche y dos adultos en Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room el 6 de ene de 2027 son de al menos 2376 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
La salida se realiza a las 10:00.
¿Dónde se encuentra Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Esta cabaña de Gatlinburg para familias se encuentra en la montaña, a quince minutos a pie de Tirolinas de Gatlinburg, Ripley's Aquarium of the Smokies y Parque de aventuras Anakeesta. Gatlinburg SkyPark y Gatlinburg Convention Center (centro de convenciones) también están a quince minutos.
Comentarios
9,4
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
66 comentarios de un total de 83 con una puntuación de 10 - Excelente
10 - Excelente
66
11 comentarios de un total de 83 con una puntuación de 8 - Bueno
8 - Bueno
11
3 comentarios de un total de 83 con una puntuación de 6 - Normal
6 - Normal
3
2 comentarios de un total de 83 con una puntuación de 4 - Mediocre
4 - Mediocre
2
1 comentarios de un total de 83 con una puntuación de 2 - Horrible
2 - Horrible
1
9,6/10
Limpieza
9,8/10
Llegada
8,8/10
Comunicación
9,8/10
Ubicación
9,8/10
Precisión del anuncio
Comentarios
Comentario verificado
10/10 Excelente
Jesse S.
4 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It was great, lots of fun. Walking distance to all the things.
Jesse S.
Se alojó 2 noches en febrero de 2026
Respuesta de VrboOwner el 15 de mar de 2026
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great time and enjoyed the location. We look forward to hosting you again soon.
Comentario verificado
8/10 Bueno
shawn m.
10 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
What stood out for me was the views on the balcony, and every bedroom had it own bathroom.
shawn m.
Se alojó 3 noches en noviembre de 2025
Respuesta de VrboOwner el 20 de nov de 2025
Thank you for your kind words. We're delighted to hear that you enjoyed the balcony views and the convenience of private bathrooms in each bedroom. We hope to welcome you again soon.
Comentario verificado
10/10 Excelente
Alan J.
23 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay
Wonderful property, great location, excellent amenities.
Alan J.
Se alojó 2 noches en febrero de 2025
Respuesta de VrboOwner el 19 de mar de 2025
Thank you for the wonderful review of our property. We are glad to hear that you enjoyed the location and amenities. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. We strive to provide an exceptional stay for all our guests, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back in the future.
Comentario verificado
10/10 Excelente
Viajero verificado
27 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful place!
This was a beautiful home! We had a great stay!!
Viajero verificado
Se alojó 3 noches en agosto de 2023
De un sitio asociado
10/10 Excelente
Mickey R.
4 de feb de 2023
Great Place!
The cabin is located close to the parkway in Gatlinburg! Very nice place that we would love to stay in again!
Mickey R.
Se alojó 2 noches en enero de 2023
De un sitio asociado
10/10 Excelente
Deb N.
25 de sept de 2023
Fabulous!
Beautiful cabin and a great location.
Deb N.
De un sitio asociado
10/10 Excelente
Aaron B.
15 de feb de 2023
Great family stay
It was the nicest cabin we have stayed in out of 10 over the years. Very organized and easy check in. Very clean and well maintained.
Aaron B.
Se alojó 3 noches en febrero de 2023
De un sitio asociado
10/10 Excelente
Debra B.
23 de sept de 2023
Great Dogwood Manor
Spacious, location, very comfortable furniture, kitchen was well furnished
Debra B.
Comentario verificado
10/10 Excelente
Becky G.
29 de may de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Our group loved our stay at The Great Dogwood Manor. There were 19 of us, and there was more than enough space for us to spread out and relax. I do think if you actually had a group of 50, it would be snug. The house was clean and stocked with lots of towels and enough toilet paper to get through the week. Host: I interacted with Ronda, and she was very friendly and very quick to respond to concerns. The hot tub wasn't working correctly, and she had a technician out there to fix it that day.Location: This is so convenient to get to all the fun of downtown Gatlinburg. We frequently walked. It is uphill from downtown, in its own little area, so you don't have non-residents wandering around. However, for some of our group, the walk back up the hill was a little much, so if you plan not to use a car at all, you need to be in good enough shape to walk a mile uphill. Also, the turn into development is sharp one, and might be tricky with a bus. Bears: We saw bears every day. They loved the front porch, so we had to make sure to pause and look out the window before leaving.Amenities: We loved the movie theater room and the on-site indoor pool. The kitchen has lots of plates and silverware, but was a little low on cookie sheets and baking dishes. The basement terrace doesn't really have a good view, but the one from the main floor looks over at Anakeesta. There is a road, so there are road sounds. The triple level bunk room was a massive hit.
Becky G.
Se alojó 5 noches en mayo de 2026
Respuesta de VrboOwner el 6 de jun de 2026
Thank you so much for this thoughtful review! We're thrilled your group of 19 had such a wonderful stay at The Great Dogwood Manor. We appreciate your honest feedback—it's genuinely helpful.
We're so glad Ronda could assist you quickly with the hot tub, and that everyone enjoyed the movie theater, pool, and that amazing bunk room! Your notes about the uphill walk, parking considerations, and kitchen supplies are invaluable. We'll definitely look into adding more baking dishes and cookie sheets.
Those bears are quite the attraction, aren't they? And yes, that Anakeesta view is pretty spectacular.
We'd love to welcome your group back anytime. Thank you for choosing us!
Comentario verificado
10/10 Excelente
Allyson S.
12 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great!
Great place to stay! Very roomy! Several families could stay with a lot space! Very close to Gatlinburg. Walking distance!
Allyson S.
Se alojó 4 noches en octubre de 2023
De un sitio asociado
10/10 Excelente
Allen M.
17 de feb de 2023
Excellent
It was a great cabin! Would recommend this to Friends and family. Very clean, plenty of towels. It had everything we needed!
Allen M.
De un sitio asociado
10/10 Excelente
Joseph C.
7 de jul de 2023
28 person family gathering
Great location, and cabin in great shape. Seemed quiet between the levels and easy to gather everyone on main level. We would definitely want to go back.
Joseph C.
Se alojó 4 noches en junio de 2023
De un sitio asociado
10/10 Excelente
Aaron D.
15 de ene de 2023
Great Cabin
Great experience! Walking distance, for healthy youth, to the Convention Center. Cabin was clean. Fun times for a large group!
Aaron D.
Se alojó 2 noches en enero de 2023
De un sitio asociado
10/10 Excelente
Keesha D.
3 de nov de 2023
TN Vaca
The Great Dogwood Manor was awesome. It was clean, organized, HUGE, and had all amenities needed for a great vacation stay. The floors, all the wood finishings, were amazing. Enough rooms for my family and more.
Keesha D.
Se alojó 2 noches en octubre de 2023
De un sitio asociado
10/10 Excelente
Lawrence W.
26 de ene de 2023
Great home!
My group of 27 truly enjoy this house. It was more then enough room we could’ve have added more! Very spacious and fun!! We will be returning here if we need to come back
Lawrence W.
Se alojó 2 noches en enero de 2023
Comentario verificado
10/10 Excelente
Jannette L.
25 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place for a retreat
Only issue is the convection doesn't work on the oven. Had to adapt.
Jannette L.
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 11 de oct de 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Comentario verificado
8/10 Bueno
Christine K.
1 de ene de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family get together
Loved all the rooms/bathrooms. The hot tub and indoor pool were fun.
There was enough seating for 16 people at the tables. The kitchen was lacking key components-hot pads, serving dishes, cookies sheets, etc.
Christine K.
Se alojó 5 noches en diciembre de 2023
Comentario verificado
10/10 Excelente
Rhonda M.
15 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
90TH Birthday Family Celebration
So pleased with our family’s celebration of our mother’s 90TH birthday. We had ages from 2 to 90. The house was perfect—clean, centrally located, comfortable, roomy, and so well furnished. Thankful this family could be together. Enjoyed every moment.
Rhonda M.
Se alojó 4 noches en julio de 2023
Comentario verificado
10/10 Excelente
Juliet Q.
22 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great cabin for a large group
We loved our time at The Great Dogwood Manor. We had about 22 people in our group, so we were below the capacity of the property, but the space was perfect for us. The bedrooms are all good sized, and there is plenty of room for bigger kids in the two bunkbed bedrooms. The kitchen and eating areas were perfect for a large group. Everything was clean and well-appointed. We enjoyed having space to be together as a group and also enough bedrooms to retreat for some quiet when needed. We made great memories here. Thank you!
Juliet Q.
Se alojó 4 noches en junio de 2023
De un sitio asociado
10/10 Excelente
Jeff S.
29 de sept de 2021
Family reunion in Gatlinburg
Home was well furnished to support our large family. Kitchen had plenty of accessories, dining area plenty of sitting space, bathroom had plenty of towels and toiletries available. Only issue we had with the home is a couple spots on floor that had flooring broken and missing and a fan in a bedroom that was loose to the ceiling. But nothing that negatively impacted our stay. The home was close to town allowing us to walk. It was also close to many hiking trails. We were also able to see bears from our back porch. Would recommend this home to others that plan to visit Gatlinburg.
Jeff S.
Se alojó 5 noches en septiembre de 2021
Respuesta de VrboOwner el 21 de jun de 2023
We are so glad you stayed with us, Jeff. Maintenance is inspecting the flooring and ceiling fan so necessary repairs can be done. Thank you!
De un sitio asociado
4/10 Mediocre
JOWAUNE M.
9 de ene de 2023
We had roaches
The cabin was absolutely beautiful and spacious for my family. The cleaning was not up to par. I kept finding strands of hair, there were dirty dishes in the cabinet and we had little visitors throughout the house. This is not ok and needs to be corrected immediately.
JOWAUNE M.
Respuesta de VrboOwner el 21 de jun de 2023
Thank you for taking the time to leave a review. We have also followed up with our housekeeping team and maintenance to ensure future cleans and updates will be completed to our high standards. Our Guest Service Agents are available 24/7 should you have questions or concerns arise. We apologize for any inconvenience and hope to host you again soon!
De un sitio asociado
4/10 Mediocre
Kim J.
27 de ene de 2023
Not quite as advertised
Missing floorboards, non working kitchen stove left in dining area, broken ice machine, designated parking spots not available, and not so clean cabin left us unimpressed. Our attempts at resolving the issues went unanswered the entire vacation.
Kim J.
Respuesta de VrboOwner el 21 de jun de 2023
Hi, Kim, thank you for your review. We sincerely apologize for the disappointment. I do see that we were able to clear up the parking confusion with the other guests. Additionally, the ice maker is being replaced and the oven was also set aside for repairs as well. We will continue to work with both our local staff and homeowner to make improvements to this home, and hope that the refund that you were given has helped.
We would love to have a second chance to impress you!
De un sitio asociado
6/10 Normal
Carter H.
8 de feb de 2023
Nice, but DIRTY and poorly maintained.
Our church group used this cabin for a weekend retreat. The location of this cabin in relation to downtown Gatlinburg is fantastic, and the features of the cabin were nice. However, when we arrived for the weekend, the cabin was dirty. The whole cabin was dusty, the coffee pots were broken, parts of the dishwasher was broken and needed to be replaced, the large commercial stove was replaced with a tiny residential version without warning which slowed down cooking, and our group had cleanliness issues in almost every room (dust, trash in the corners/under beds, hair in the bathroom sinks, etc.). The worst by far was the acrylic fingernail we found on the living room floor. I contacted Vacasa to notify them of these issues and was told that they could send a cleaning crew to come and in try to fix things. My question to you who made be considering this cabin is this: How do you let housekeeping into the cabin when you have a group of 30, with all their belongings, and expect them to clean up an already dirty cabin? It was dirty when we arrived after they had "cleaned" and how could they move around a group and expect to clean any better? I am disappointed in the service from Vacasa. This cabin would be great for groups but is poorly cleaned, serviced, and maintained by the rental company. Other groups: you are rolling the dice with this cabin.
Carter H.
Respuesta de VrboOwner el 21 de jun de 2023
Hi Carter, thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the location and other features this home has to offer. We apologize for the house not being cleaned as thoroughly as is our standard and would have happily sent our team to assist. We appreciate you notifying us of the issues you encountered with the coffee pots and dishwasher so that we could take the appropriate steps toward a resolution. We truly hope we can host you for a more comfortable stay in the future, thank you.
Comentario verificado
2/10 Horrible
Jeena K.
31 de may de 2024
Aspectos positivos: Ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Disappointed to say the least!
Booked this unit 2 yrs in a row for a long wkend & paid a high price due to the proximity to the city. This time will be our last thou. Issues: kitchen outlets not working called in Fri 6pm & left vm; live & dead bed bugs found in BR #10, called in Sat 1am, after 10 min of waiting for someone to answer, relayed all the info to a person & asked to have someone in 1st thing in the am to fix both issues. BR #8 had water leak in BA frm upstairs BR #2, not called in. Reason we didnt leave: time of the night, size of our party, & hard to find a vacancy during long wkend. We didnt find any bug activity in other rooms frm what we could see, the displaced guests slept on the couch. Got no callbacks the next day, so I called again 1pm & was told they didnt receive vm frm 6pm call or frm the guy who answered at 1am. Instead, I shouldve called the after-hours no, even thou this was the only no that was shared thru text msgs before our arrival. The so-called "after-hours" no is the Office no listed in their email communication. We were told to stay out of the unit till 8pm while both issues were resolved. None of the guests were willing to sleep in the infested room for the remainder of the trip even after it was sprayed as the room was closed up in the basement & the mattress wouldve been sprayed too. After asking, we got .0229% back as an inconvenience refund (I had to remove the actual amounts due to review guidelines). Regardless to say poor service by Stony Brook Cabin Mgmt & owners!
Jeena K.
Se alojó 3 noches en mayo de 2024
Comentario verificado
10/10 Excelente
Michael S.
30 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Experience
Excellent facility for our family gathering of 22. We planned for 28 but 1 family got sick. It would have been big enough for 28.
Michael S.
Se alojó 4 noches en abril de 2023
Acerca de su propietario/a
Propietario/a: Stony Brook Cabins
Idiomas:
Inglés
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.