My whole family arrived and checked in late. We were wondering why the key was not in the lockbox as per check in instructions and so I contacted the property owner and gave us a different instruction to get inside the house, this was around 10:30PM. It was dark.
He told us that there is a spare key hidden at the backyard in case this happens. The backyard is full of items owned by another tenant living in the back unit. When we were able to get in the house, there are other people’s stuff and someone else has already checked in.
This property was double booked and the owner claims it was a mistake from their end. The other group was forced to pack up, kicked out and redirected to another address. Imagine the hassle and inconvenience to both parties that’s been made. Also, the house rules mention to leave outdoor slippers and shoes. The floor looks clean but its not, you cant walk barefooted around the house. The laundry machine is also not working properly, you have to squeeze out the water before you’re able to transfer the clothes to the dryer.
I dont recommend this property, this listing should be removed.