Walk to Rosemary! - Newly Renovated Studio | 1 Bed

Thank you so much for your kind review. We enjoyed having you as our guest!

We’re sorry this guest’s arrival was affected by an unexpected maintenance issue, and we understand how frustrating that can be. However, we feel this one-star review is not a fair reflection of the condominium or the guest’s actual experience. The condo was inspected that morning and was in good condition. Unfortunately, sometime before her 4:00 p.m. arrival, the split-unit A/C froze and began leaking onto the television. We immediately sent an HVAC technician and had maintenance purchase a replacement TV after the guest explained that the television was “very important” to her. She also reported sand in the bathtub, so we immediately contacted housekeeping and arranged for them to come vacuum it out. Unfortunately, she declined to allow them inside. While coordinating HVAC, maintenance, and housekeeping, we received numerous calls from the guest, making it difficult to communicate with the vendors working to resolve the issues. We ultimately offered a full refund, which we honored. The guest was in the condo for less than two hours and never actually stayed overnight. We truly understand that unexpected problems can be disappointing, and we always do our best to respond quickly and make things right. In this case, we believe we did just that. We hope future guests will consider that this review reflects an unfortunate mechanical issue rather than an actual stay in the condominium. NOTE* The homeowner opted to purchase a brand new AC unit, which has since been installed

We very much enjoyed having you as our guest!

We are so thrilled that you’ve enjoyed your stay with us. We hope you’ll. Cone and stay again soon!

We thoroughly enjoyed having you as our guest, and hope that you will stay with us again soon!

We enjoyed having you as our guest. Thank you for staying with us!