Disappointing. AC did not work properly in the Master bedroom and bath. Having AC was very important to us in selecting a place - and it was hot outside while we were there. We were hot every night we slept there. Operations team tried to fix it, but no improvement. They said it could not be fixed while we were there, and there was no place else they could move us as everything they have was booked. They did bring two fans to move the AC from the second bedroom, which has a separate AC unit, across the apartment and into the master, but that had limited success. While communication early on was decent and cordial, eventually it just stopped - I expected a phone call from management and it never came while we were there. Most of my communication was directly with operations. That was a mistake - all communication should have gone through VRBO via text and email so they could have helped with the situation. We were refunded about 10% - we would have rather had AC. The air ducts were full of dust, the blistered table is still outside, the lighting in the master bath is horrible, and not much better in the rest of the apartment. On the positive side, access to the beach is awesome and Napua is a nice restaurant, the fitness facility is small but clean and has some good equipment. The pool is nice with lots of shade. And we enjoyed the location. Very quiet.