Lake Home view

Thank you for the feedback and for staying with us, we’re glad you enjoyed the place. we’ll look into adding an additional mirror to improve the space for future guests. Hope to host you again in the future!

Thank you for your review. We’re sorry to hear your feedback, but we would like to clarify a few important points. The listing clearly states that the property includes two bedrooms, and that is exactly what was provided, and pictures of the rooms are part of the advertisement. We also want to address the condition in which the property was left. There were large coffee stains on the beige couch, and despite following up several times, this was not acknowledge by guest, having us take care of the full cost of the repair. During your stay, we made big efforts to assist and accommodate you with all your request, including providing an second mattress, visiting the house several times to help with the TV, and paying for streaming access to Netflix for your use, which we have cancel it as this a service we don't offer, among other things such as cleaning service during your stay at no cost to you. We always aim to offer a great experience and aim to accommodated with gesture of goodwill.. Nonetheless, it does appear that you were able to complete and enjoy your stay, as the booking was fulfilled in full and you remained at the property for the entire duration, including hosting guests during your stay.

Hi, Linda Thank you for your feedback, the property clearly says it’s 2 bedrooms; 1 bedroom which is not available for guest has our personal items and reason for being unavailable. Thank you for staying with us and enjoying the whole house during the stay.