Tiny Victorian built on TV show 2br 1 ba

The gates in between the home do not lock since there is a shared laundry room on the back of the property as stated in the listing. This guest notified me that there was a party at the adjoining home after midnight. We responded first thing in the morning as soon as we saw the message. I Spoke with the guest multiple times through VRBO and also contacted the guest at the adjoining property as parties are against our rules. This was an inconvenience to this guest and we apologized for the inconvenience as well as issued a refund. So not sure what else we could have done one property was trashed and then this guest got a refund for something we had no control over. Then even after issuing a refund she threatened us with a review and then as you see left us a bad one. We wish the guest had contacted the police as we had nothing to do with the party and it was a violation of our rules. At the end of the day as host we went above and beyond for this giuest and literally got nothing for it no rental revenue, a bad review, and constant harassment from Bernadette. We had even allowed them to check in 3 hours early. While the whole situation was unfortunate this guest was very difficult, and we do not recommend. Even after leaving her review, she is still texting and making threats. Not sure what else we could have done for Bernadette except get on the phone with her and take a brow beating as well , but no thanks!