Hogar Acogedor

Thank you so much for your kind words! It was truly a pleasure hosting you for your two-week stay, and we’re so glad to hear everything went smoothly. We always aim to make communication easy and your stay as comfortable and flexible as possible, so we were more than happy to help when your travel plans changed. We genuinely care about your experience and do our best to create a space where you can relax and enjoy your time without worries. Whether it’s a short getaway or an extended visit, we’re here to make sure you feel at home every step of the way. We’d love to welcome you back anytime! Thank you again for staying with us.

We’re sorry this guest’s experience did not meet expectations. We want to reassure future guests that there has never been any visible mold or mold treatment in this home. The property is professionally cleaned and inspected between every stay, and no such issues have ever been found. Our home includes air purifiers, ventilation fans in both the kitchen and bathroom, and we do our best to keep the home well ventilated year-round. We understand that one of the guests had specific sensitivities, and their reaction could have been triggered by any assortment of environmental factors such as dust, pollen, or pet dander, etc. All of which can vary naturally and are unfortunately beyond any host’s full control. While we provided a refund for the unused nights as a courtesy, we stand by the cleanliness, comfort, and safety of our property, which many previous guests have consistently praised.