* Elección del huésped!* Frente al golfo de 3 habitaciones en Phoenix West II

Thank you for bringing these concerns to our attention, and we apologize for any negative impact on your stay. Your feedback helps us identify areas for improvement, and we will work diligently to address these issues. We understand your loss of trust and hope that you will give us another opportunity in the future to provide a better experience. If there's anything else you would like to discuss or if there's anything we can do to address your concerns further, please let us know.

We're delighted to hear that your group of 14 women had a comfortable stay at our property! It's fantastic that the location and amenities met your expectations and contributed to a great experience. We strive to provide excellent communication and responsiveness to our guests, so we're pleased to hear that the owner was quick to respond to your needs. Thank you for choosing to stay with us and for taking the time to share your positive feedback. If you have any future trips or need any further assistance, please don't hesitate to reach out. We would be more than happy to accommodate you again in the future!

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for bringing your concerns to our attention. We apologize for any confusion or inconvenience you experienced during your check-in process and with regards to parking arrangements. We appreciate your feedback as it allows us to address these issues and improve our services. Regarding the check-in time, we understand that there was a miscommunication and we apologize for any frustration it may have caused. While our standard check-in time is at 4 pm, we strive to accommodate early arrivals whenever possible. However, we cannot guarantee immediate access to the condo prior to the designated check-in time. We apologize for any misunderstanding and will work on clarifying this information to ensure a smoother check-in experience for our guests. We apologize for any inconvenience regarding parking arrangements. While it is common for many accommodations to provide complimentary parking, we do charge for parking passes due to limited availability. We understand that this policy may have caught you by surprise, and we apologize for any inconvenience it caused. Your feedback regarding pricing and availability of parking passes will be taken into consideration as we review our policies to ensure better clarity and options for our guests.

We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!

Thank you so much for your rating! However it sounds like though it was an overall positive trip, there were still some issues during your stay. Our management team is looking into the specified issues, and will be in touch.

Thank you for taking the time to provide your feedback. We value your input, and it will help us improve our services and address areas of concern. If there's anything else we can do to assist you or if you have any further comments, please let us know. We hope to have the opportunity to provide you with a better experience in the future.

Kristi: I am sorry that there was confusion as to what we supply and what our guests are to purchase or bring from home. Most of the issues could have been solved by knowing this. I will check to see if this information can be presented in a better way. I certainly hope that, despite this, you and your family enjoyed your beach vacation here.

Bambi: I am sorry that you had issues with the beach personnel. Unfortunately, there are some areas reserved for the chair rental company. We will have the condo evaluated and will make any necessary changes. Thank you for reviewing your stay.

We are thrilled that you and your large family/ group of friends we able to enjoy our condo.....we love all the room too. We look forward to seeing you again next year.