Charming luxurious 2-bedroom house in enchanting Cape Charles

Thank you for your feedback. We are genuinely sorry to hear that your stay did not meet your expectations. Because our home is located in a quiet, rural setting, bugs can occasionally find their way indoors, particularly if doors are left open for extended periods. However, we take cleanliness seriously and have already addressed the ants, completed the necessary outdoor maintenance, and resolved the issues with the temperature and the refrigerator's water and ice dispenser. We also thoroughly inspected the master bedroom and found no remaining odor, but we will continue to monitor it. Regarding the amenities, our listing explicitly notes that the property does not feature a traditional oven or television, which is also reflected in our kitchen and house photos. Our location is provided on the listing map so guests can plan their itineraries accordingly, but we will review our description to make both the location and the amenities even clearer for future travelers. We take your concerns seriously and are using your feedback to improve our property. Once again, we apologize that your experience did not go as planned. We strive to provide a clean, comfortable, and peaceful retreat, and we hope you will consider giving us another opportunity to host you in the future.