¡AHORRA TEMPRANO PARA EL VERANO DE 2019!

It sounds like you had a fantastic time during your stay! Coming back twice a year shows how much you enjoy the place for your family time. If there's anything specific you'd like to share about your experience or if you have any questions for your future stays, feel free to let me know. I'm here to help make your next visits just as enjoyable!

Thank you for sharing your feedback about your recent stay. I’m sorry to hear about the issues you encountered with unit 3122. Cleanliness and maintenance are top priorities for us, and I will ensure that your concerns are addressed promptly. We'll have the floors cleaned more thoroughly and look into the issues with the toaster, stove light, refrigerator water filters, and baseboards. Your feedback helps us improve, and I appreciate you bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Thank you for your feedback and for returning to Phoenix on the Bay. We sincerely apologize for the cleanliness and maintenance issues you encountered during your recent stay. This does not reflect the standards we aim to uphold for our guests. We appreciate you bringing these concerns to our attention. Your comments are invaluable as we work to improve our services. Please be assured that we are addressing these issues to prevent recurrence in the future. We value your loyalty and hope to provide you with a much-improved experience on your next visit

We're sorry to hear about your disappointing experience during your recent stay at our property. We apologize for any inconveniences and frustrations you encountered, especially considering your previous positive experiences. We understand your disappointment with the outdated furniture and discrepancies between the actual condo and the pictures on the website. We apologize for any misrepresentation and understand the impact it had on your overall satisfaction. We will review our listing and ensure that accurate and up-to-date photos are provided to future guests. We apologize for the plumbing issues in the master bathroom and the inconvenience it caused. We take maintenance issues seriously and will address the plumbing problem promptly to ensure it is resolved for future guests. We apologize for the issues with the blinds, kitchen cabinets, and the broken chair in the living room. These are certainly not the standards we strive to maintain, and we apologize for any inconvenience caused. We will assess these issues and take immediate steps to rectify them, including repairing or replacing any broken or malfunctioning items. We understand your frustration with the cost of the property and the disappointment you feel in light of this experience. We value your feedback and will take it into consideration as we continually work to improve the quality of our accommodations and guest satisfaction. Thank you for bringing these issues to our attention, and we apologize for any negative impact on your stay. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please let us know. We appreciate your feedback and the opportunity to make it right.

Thank you so much for your review of Brett/Robinson. Reviews like these help us to adjust, and work hard to improve guests' experience. In these unprecedented times we are working in overdrive to uphold the Brett/Robinson standards. Thanks again, and be well!

Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day!

Thank you for staying with us! We appreciate your feedback and hope you come back and see us!