6/10 Normal
Heather M.
8 de ago de 2023
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Quick family get away
The home itself was nice and clean for the most part. They did have a problem with ants, roaches and spiders and it was obviously known because there were bait traps throughout the home. The kitchen faucet had what I believe was to be JB weld on it and I cut my hand in it twice. The pool was not clean and had algae in it. We also found bandaids on the walls of them home. When entering the neighborhood it was very nice and kept up, the yard was nice and when entering the home it was nice. The bathrooms were clean and the kitchen was clean. There were plenty of towels and washcloths for our large family as well. We made the best of it. We did not call the manager to complain but they had a paper evaluation form to give at the end of our stay that we completed. Also, when we originally booked our stay we had a different home and was ask if we would like to upgrade at no extra cost and we agreed. I never got the invoice the manager had sent to me and I emailed him 3 times, after the third time he was rude and made the statement “for the third time” I have emailed the invoice to the provided email in which I did receive. We probably won’t book through them again.
Heather M.
Se alojó 3 noches en julio de 2023
