Relaxing or Working, It's Here!!

Thank you very much for your review—we truly appreciate you taking the time to share your feedback. Just to clarify, all of the TVs in the unit operate through Roku, which requires guests to log in to their own channels in order to use them. Unfortunately, the previous guest exited the Roku system in an unexpected way, which affected the TV configuration. We apologize for that inconvenience. Had we been made aware during your stay, we would have been more than happy to stop by or guide you through the setup. Moving forward, we will be turning on and checking all TVs after each guest’s departure to ensure everything is set up properly. Thank you again for bringing this to our attention—it helps us improve. Regarding the elevators, we truly wish we had control over that and are sorry for any inconvenience it may have caused. We appreciate your understanding and hope to have the opportunity to host you again. It will be a pleasure!