Rustic In-Town Retreat | Pool | Hot Tub

Thank you for taking the time to share your feedback. We’re glad you found the condo clean, the beds comfortable, and the kitchen and laundry amenities well stocked. We’re sorry to hear about the issues you experienced with the cooling and the finishing nail near the upstairs bathroom. We take maintenance and safety concerns seriously and appreciate you bringing these items to our attention so they can be addressed. We also understand that carrying luggage up the stairs can be challenging, especially when traveling with children or family members with limited mobility. We do want to clarify for future guests that the listing states that the condo requires four flights of stairs to access the unit and specifies the total of 48 steps. We include this information specifically so guests can determine whether the property will be a comfortable fit for their group before booking. We appreciate your feedback and are glad that, aside from these concerns, you enjoyed the cleanliness, comfort, and amenities of the condo.