8/10 Bueno
Chloe
3 de jul de 2025
Aspectos positivos: Limpieza, servicios y comunicación
The apartment had everything you need for a stay in Pollensa. It is such a great location, close to all the local shops and restaurants and of course the beach.
Unfortunately during our stay there was a water supply issue to the town, which meant for over half our stay we did not have running water which made it a challenge for 7 women…no showers before dinner or ability to flush the toilets or wash up after dinner. Other local establishments did not have this issue, which seems to indicate that the water that was available was used by the local hotels and restaurants, with private apartments lower down the priority list.
The host was great at communicating to let us know what was going on, but no alternatives or support were offered (such as supplying some bottled water or perhaps suggesting another location for showering or using a toilet). Compensation of 20% off a future stay was offered as a result of this, but as we are unlikely to return as a group again we felt this should have been applied to this stay.
Chloe
Se alojó 3 noches en junio de 2025
