Leavitt Bay cottage with two water-view decks, firepit and boat slip

Thank you for sharing your feedback with us, Darby. We're delighted to hear that you found the spot on the lake to be great and that it was perfect for your family of four with two kids. We sincerely apologize for the major plumbing issue you encountered during your stay. This is certainly not the standard we strive to maintain, and we understand how important it is to have all amenities in proper working order. Our maintenance team has been informed and will be addressing this issue promptly to ensure a better experience for future guests. Your satisfaction is our top priority, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Jeff, we are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Hi, Ann, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

Thank you for your feedback, Brandy. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.

Thank you so much for your wonderful feedback. We're thrilled to hear that you and your family had such an enjoyable stay. It sounds like your little one had a fantastic time playing in the sand and water, and we're glad you found the deck and picnic area to be great spots for relaxation and family time. We apologize for the inconvenience with the gas firepit. We'll make sure to address this issue so future guests can fully enjoy all the amenities our home has to offer. It's great to know that you found the kitchen well-stocked and the living room comfortable. We would love to welcome you back for another stay.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thank you for giving us the opportunity to hear your feedback about your time with us, Gina! We appreciate you bringing this to our attention so that we can take appropriate measures to implement improvements. Rest assured that we will follow up with our local team regarding your feedback. Please know that our Guest Services team is available 24 hours a day to assist should any questions or concerns arise prior to arrival or during your stay. Thanks for staying with us, we look forward to hosting you again!