Communication prior to arrival was clear and precise. Upon arrival we were unable to connect to the WIFI. We went half the time of our visit without WIFI. I was able to text with someone, send them screen shots, and troubleshoot. But it took a really long time to get an actual resolution. WIFI is not life altering - but when you have 3 people that own businesses and need to be able to work, it's not good to not have it. Plus my youngest had 3 projects to submit for college. We had it the morning of the last full day at the condo - so all worked out. The router was showing power and all good - but it was not listed and when tried to connect manually, it said we had the wrong password. Prior to our arrival we were messaged that a new management company took over. Their commnication was nice. Turns out the only way to the beach was through the Beach Club - there was another deck, walkway to the beach (which was literally outside our door) but it had Caution tape on it and you could see that pieces of wood were missing. I suspect this is how they get everyone to pay the 25 per person for the wrist band - because you need it to go through the Beach Club and walk to/get to the beach. We did not use the pool or the play room - so could have saved 100. The close dryer didn't get hot/warm - so had to arrange when we could lay out the close to dry. The A/C worked GREAT!!! Thank you!