Casa de vacaciones 'Tommaso E Martina' con vistas a la montaña, Wi-Fi y aire acondicionado

Hello Daljit, Thank you for taking the time to share your feedback. We’re very sorry to hear that you found the location challenging to reach and that your experience did not meet your expectations. Please know that we understand how important clear directions and a sense of safety are when traveling. While no previous guests have raised concerns about the route, we recognize that each guest’s perception and sense of orientation can differ, and we truly regret any discomfort this may have caused you. Regarding the refund, we understand your frustration. However, as per the cancellation policy agreed upon at the time of booking, a refund for the remaining nights was unfortunately not applicable. Despite this, the host made every effort to support you during your stay to ensure you felt as comfortable as possible. We value all feedback and will use your comments to help improve our guests' experiences in the future. Thank you once again for sharing your thoughts. Your Holidu Team