8/10 Bueno
Joseph S., Garner
10 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing Home and Location
This place is fantastic. It's large, spacious, and modern while tucked away in a cul-de-sac. The house is clean and has just about everything you need. I like how we could communicate via text for check-in and check-out which made the process easy.
The golf cart made traveling to the beach and pier a simple process. I only wish we could have driven it around other neighborhoods because the kids loved to take rides.
We ran into a couple of issues:
We visited in October and there were a couple of cold nights. The house became cold one night but the heat was locked out on the 'smart' thermostat. It asked for a code and we didn't know what it was. That said, we went one night without heat and everyone was cold. We contacted Spinnaker's Reach Realty (property management company) the next day and they didn't know the code either. We were able to find a workaround but we had to make sure someone was awake around 11:30 every night to change the thermostat because it was on a schedule that we had no control over. We were not happy about this at all and it should be addressed.
The other issue is the mattresses. They are super firm and everyone that stayed the week had an issue with pain the next morning. I'd recommend switching them out.
I'd give this place five stars but the thermostat issue really was a problem and the super firm mattresses didn't help. I highly recommend that the owners look into resolving these issues, especially for those of us who like to vacation during the slow season when it tends to be colder.
Joseph S.
Se alojó 7 noches en octubre de 2022
