Mountain Townhome - Excelentes vistas - Transporte de esquí gratuito a pedido

Thank you for staying with us, and for completing a review! We were happy to host you and your family and are glad you had an enjoyable time, including the easy walk to the lift area. We look forward to having you stay with Durango Vacation Rental Collective again in the future!

Thank you for your review! We're so happy to hear that the location was convenient for the slopes and that the property provided plenty of space with great amenities. We’d love to welcome you back for your next stay!

Thank you for being such a loyal guest! We’re so happy to hear that your stays with us have always been a great choice. We truly appreciate your continued support and look forward to welcoming you back again soon! -Anna and Vacation Rental Collective

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) We hope you come stay with us again soon!

It sounds like you found a gem of a rental! I'm so glad it was perfect for your family and close to all the activities you wanted to enjoy. Having everything so close by—fishing, hiking, great restaurants, and being just across the street from Purgatory—must have made for a really fun and convenient stay. It's awesome to hear you plan on coming back! If you need any tips or help planning for your next trip, just let us know! -Mackey

Thanks for your feedback. The Black Bear townhomes, along with all of the properties across from Purgatory Ski Resort will be subject to road noise from Highway 550 (which is not really a busy highway - especially at night since nothing in the area is open after 9am) but offer super convenient access to Purgatory Ski Resort. The gas fireplaces are turned off in the summer since they are a heat source and turning them on in summer will simply make the townhome unbearably hot. We have spoken to our maintenance team about routine cleaning off decks for all of the Black Bear townhomes we manage to ensure they are routinely cleaned. While they of course should have been clean upon arrival, we would have sent them over during your stay had you reached out.

We're sorry to hear you did not enjoy the townhome's location. Most guests love staying here due to its convenience to Purgatory Resort and easy access in the winter. However, I can understand if you were looking for a different experience. We're glad you called us to let us know so we could help pair you with a place you enjoyed. It was a pleasure to host you and we hope you come stay with VRC again soon.

We have sent our maintenance team to inspect the bed to evaluate whether or not it is needed to be replaced, as well as sent our team members to remedy the situation with the fireplace so the future guests do not experience the same issues. Unfortunately some of our properties are located close to major highways such as highway 550, which is fully out of our control.

Thank you so much for your review! We are so glad you and your guests enjoyed your stay with Vacation Rental Collective. We hope to host you again in the future!

We do apologize for some of the housekeeping items being missed. We have brought this to the attention of the housekeeping team as that is not consistent with our normal standards and we know that nobody wants to arrive on vacation to a less than perfectly clean property. Please call us with any issues and we would be happy to send them back out to touch up any missed items. We're glad you enjoyed the property and its location and hope you come stay with us again soon. It was a pleasure to host you

Given the topography, all properties within 1/2 mile of the Highway will experience some level of road noise from Highway 550. This home is ideally located within the resort community with easy year-round access to a prolific array of amenities, trails networks, the ski area and open space. No properties in the area have air conditioning as the elevation is 9000 and summer highs rarely reach 80 while lows are in the low 50s. We always recommend to our guests to manage the temperature in the summer by simply leaving windows open at night at closing them in the morning and using ceiling fans when needed. The professional photos on the listing reflect the actual size and furnishings in the unit, so we are unsure why the guest felt the unit appears smaller then the photos.

We sincerely apologize that we had to you move you to a unit down the street due to water damage in the townhome you had originally booked. We tried to pick the most comparable one to match what you originally booked. We hope you were still able to enjoy your stay here. It was a pleasure to host you and we hope you come stay with us again soon!

Thank you for your detailed feedback, Mendy. I'm glad to hear that your overall experience was positive and that our management staff was responsive and helpful. I apologize for the communication error regarding the layout of the single queen bedroom bed; I understand how the setup could be inconvenient for two people. We’ll ensure this detail is clarified in our listing. I’m also sorry to hear that the lack of AC and the provided fans were not sufficient to cool the upstairs area, and that traffic noise from Hwy 550 was an issue. We appreciate your feedback. The requirement to drive trash to a different location is not ideal but is the HOA's call. Thank you for highlighting the positive aspects and for making it work despite these challenges. We appreciate your understanding and hope to welcome you back for an improved experience in the future. -Mackey

Thank you for your wonderful review! We're so happy to hear the condo was a perfect fit for your family and that you enjoyed its convenient location near Purgatory Resort, Durango, and Silverton. It's great to know you found the condo clean, comfortable, and well stocked with everything you needed for your stay. We truly appreciate your kind words and hope to welcome you back for another mountain getaway soon!

Thank you for your wonderful review! We’re so glad to hear you had an awesome stay and enjoyed the clean, peaceful condo and those amazing views. It’s great that the location worked out perfectly for your adventures to Durango, Purgatory, the Million Dollar Highway, and Telluride. We’re especially happy to hear the garage was convenient for your motorcycle and added to your comfort. We truly appreciate your kind words and would love to welcome you back again on your next trip!

We appreciate you taking the time to review your stay with us! We hope to host you again for a future stay! :)

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!