Experiencia excepcional: ¿te apetece jugar a una, dos o infinitas partidas de futbolín?
4 habitaciones3 baños8 huéspedes
Servicios populares
Bañera de hidromasaje en las instalaciones
Porche o patio
Piscina privada
Se admiten perros
Gimnasio en las instalaciones
Parrilla de barbacoa
Echa un vistazo a la zona
Kissimmee, FL
Club de golf Mystic Dunes
Place, Club de golf Mystic Dunes
A 6 min en coche
Island H2O Live!
Place, Island H2O Live!
A 6 min en coche
Walt Disney World® Resort
Place, Walt Disney World® Resort
A 8 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 37 min en coche
Habitaciones y camas
4 habitaciones (capacidad para 8 personas)
Habitación 1
1 cama de matrimonio
Habitación 2
2 camas individuales
Habitación 3
2 camas individuales
Habitación 4
1 cama de matrimonio
3 baños
Baño 1
Bañera o ducha · WC
Baño 2
Bañera o ducha · Bañera · WC
Baño 3
Bañera o ducha · WC
Otros espacios
Porche o patio
Cocina
Zona de comedor independiente
Jardín
Acerca de este alojamiento
NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!
Esta villa con aire acondicionado está totalmente equipada con muchos extras y ofrece todo para que maximices y disfrutes las vacaciones de tus sueños. Con su diseño abierto y planificado que ofrece la sala de estar con vista a la piscina privada y al spa, el comedor formal y la cocina totalmente equipada y el rincón de la cocina.
El dormitorio principal con acceso a la piscina y baño es amplio y luminoso, junto con su propio vestidor para toda la ropa que comprará en las tiendas cercanas, así como su propia televisión con cable, reloj despertador y secador de pelo. Luego está el segundo dormitorio principal con vestidor, televisión por cable, reloj despertador y secador de pelo. Para los niños hay dos habitaciones dobles con baño familiar.
No necesita traer nada más que su crema y ropa bronceadora, ya que Emerald Island Palms tiene instalaciones de lavandería completas que incluyen lavadora, secadora, plancha y tabla de planchar. Todas las sábanas y toallas incluidas y reemplazadas regularmente. Ah, casi lo olvidamos, pero para complementar todo esto también está la cuna, la trona, la carriola, los juguetes y los juegos que hacen de esta la única casa de vacaciones de lujo que vale la pena reservar.
Para aquellos de ustedes con muchas personas que visitan Disney y desean alquilar dos casas juntas, también podemos ofrecerles Emerald Island Palms Vacation Home. Esta casa tiene el mismo plano de planta y las mismas características sorprendentes, como piscina privada, spa, sala de juegos y también tiene acceso gratuito de banda ancha. La única decisión que debe tomar es en qué grupo va a saltar más.
PISCINA DE LUJO Y SPA CASA 2 DORMITORIOS PRINCIPALES PISCINA PRIVADA SPA SALA DE JUEGOS COCINA TOTALMENTE EQUIPADA PISCINA Y SPA CON ORIENTACIÓN SURESTE UBICADO AL LADO DE LAS PALMAS DE ISLA ESMERALDA PISCINA COMUNITARIA CLUBHOUSE SAUNA GIMNASIO ARCADA PARA NIÑOS TIKI BAR EN CLUBHOUSE CON HORA FELIZ CANCHAS DE TENIS CANCHAS DE BALONCESTO Paseos naturales LAGOS
Se admiten mascotas: perros de menos de 9 kg cada uno (una mascota máximo)
A pet fee will be charged dependent on type of pet
default
Fumadores
No se permite fumar
Smoking is allowed outside of the property
Información importante
Otros detalles
Número de alojamiento: 660872vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Kissimmee
Esta villa se encuentra en Kissimmee, cerca de parques temáticos y en un lago. Complejo de entretenimiento Old Town y Centro comercial Disney Springs™ son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Island H2O Live! y Walt Disney World® Resort. ¿Viajas con niños? Pues tienes que llevarlos a Disney's Hollywood Studios® y Epcot®: ¡se lo pasarán en grande! Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluyen los paseos para ver animales salvajes, el golf y la natación.
Club de golf Mystic Dunes - A 6 min en coche - 6.4 km
Island H2O Live! - A 6 min en coche - 5.5 km
Club de golf Orange Lake - A 6 min en coche - 6.1 km
Flamingo Crossings Town Center - A 8 min en coche - 9.8 km
Walt Disney World® Resort - A 8 min en coche - 6.4 km
Cómo moverse por la zona
Estación de tren Kissimmee: 27 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 41 min en coche
Restaurantes
Wawa - A 9 min en coche
Raising Cane's Chicken Fingers - A 9 min en coche
Starbucks - A 9 min en coche
7-Eleven - A 10 min en coche
McDonald's - A 10 min en coche
Preguntas frecuentes
¿En NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!! hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!?
A fecha de 20 de jun de 2026, los precios encontrados para una estancia de una noche y dos adultos en NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!! el 22 de ago de 2026 son de al menos 212 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!! se aceptan mascotas?
Sí, los perros pueden quedarse en este alojamiento, con un máximo de 1 en total, siempre y cuando no pesen más de 9 kg.
¿Cuál es el precio del aparcamiento en NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!?
La salida se realiza a las 10:00.
¿Dónde se encuentra NUEVO AC NUEVAS TARIFAS BAJAS DE LUJO 4BR 3BA PISCINA SPA SALA DE JUEGOS EMERALD ISLAND GATED !!!!!?
Esta villa de Kissimmee para familias se encuentra en un lago, a menos de 5 kilómetros de Campo de minigolf Mighty Jungle Golf, Island H2O Live! y Campo de minigolf Bonanza Golf & Gifts. Walt Disney World® Resort y Parque acuático Surfari también están a menos de 10 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
18 comentarios de un total de 32 con una puntuación de 10 - Excelente
10 - Excelente
18
11 comentarios de un total de 32 con una puntuación de 8 - Bueno
8 - Bueno
11
2 comentarios de un total de 32 con una puntuación de 6 - Normal
6 - Normal
2
1 comentarios de un total de 32 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 32 con una puntuación de 2 - Horrible
2 - Horrible
0
8,8/10
Limpieza
9,6/10
Llegada
8,8/10
Comunicación
9,6/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Mike A.
31 de oct de 2018
Everything you could want for an Orlando trip
Very good stay, in a great location
Mike A.
Verificado
10/10 Excelente
jerome k.
19 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Terrific house and pool with hot tub
Had no problems with the house other than a few ants but they are everywhere. Plenty of room and again the hot tub and pool were outstanding
jerome k.
Se alojó 6 noches en noviembre de 2023
Verificado
8/10 Bueno
Joanne D.
29 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Theme Park overload
The house is just as described, clean, comfortable and spacious. The pool and hot tub are a little difficult for older folks to get in and out of as there are no railings, but it does have a fence to make sure no kids accidently get in.
Joanne D.
Se alojó 7 noches en octubre de 2023
Verificado
10/10 Excelente
Charles J.
27 de jul de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Pool
The pool comes on at 9 in the morning and goes off at 7 at night which every other pool there comes on at 8 and goes off at 9 they need to change the timing on the pool
Charles J.
Se alojó 6 noches en julio de 2019
Respuesta de VrboOwner el 21 de mar de 2020
Thanks for the review, Just so you are away for future visits to other homes the time in which the pool pump runs doesn't dictate the time you can use the pool.
Verificado
6/10 Normal
mary ellen a.
20 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beds not comfortable, had to fill propane tank and clean grill and only half worked
Nice resort. Contract was very strict.
Would have liked a clean grill and full propane tank.
Coffee pot was 4 cup for a 4 bedroom home, bought a 12 cup.
Air conditioing did not cool one of main bedrooms.
Otherwise good home
mary ellen a.
Se alojó 9 noches en junio de 2022
Respuesta de VrboOwner el 5 de jul de 2022
BBQs are provided free of charge however guests are advised that they are responsible for propane and cleaning. the contract is posted on the website before any guest books the property and these terms and conditions have to be agreed to prior to booking the home so not quite sure why all of a sudden it was an issue for the guests
Verificado
10/10 Excelente
Mary M.
13 de dic de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved
We had a great time. Close to Disney and all convenience places. Kids loved the game room. Of note*** I did not pay for the pool heating and I did not read the details that the hot tub wouldn't be hot either! If you plan to enjoy the hot tub you will need to pay for heating. Owner/management company was very quick to respond.
Mary M.
Se alojó 6 noches en noviembre de 2022
Verificado
10/10 Excelente
Megan S.
17 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent Location
The house is close to all the parks! Was very clean on check in. Had a basics that we needed. Several stores near by to purchase other items needed. Or InstaCart had no problem finding us. The pool was great and the hot tub was the icing on the cake after a long day of walking.
Highly recommended
Megan S.
Se alojó 8 noches en julio de 2022
Verificado
4/10 Mediocre
Joseph Y.
28 de abr de 2022
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
Not The Villa We Anticipated
Inside of the home was very dirty, especially bathrooms. Roku TV remote did not work correctly, had to use one of the bedroom remotes to even control the TV.
Pool in the backyard was not clean and was only cleaned/refilled on our last full day at the villa.
Communication with management was poor; we requested assistance with fixing our internet connection, and when promised to arrive at 11am the following day, we were left waiting and after calling he said that he forgot. When requesting another day to come and resolve the issue, and not wanting them to come into the villa without us around, we were given attitude and no concern for our privacy was presented.
Master bedroom mattress was very uncomfortable, had a better time sleeping on the floor.
Screen door leading to backyard did not follow tracks properly, was only fixed on our last full day in the villa.
Would not recommend this villa to anybody we know.
Joseph Y.
Se alojó 10 noches en abril de 2022
Respuesta de VrboOwner el 29 de may de 2022
Guest unplugged modem to charge their phone which disconnected the internet. Sliding patio door was fixed day after they reported it wouldnt close because they broke the charley bar. Guest didnt mention any other issues while ataying at the property and point blanked refused to let us in the property unless they were there to fix the internet. Guests review is based on the fact we couldnt provide a late departure due to housekeeping schedules
Verificado
10/10 Excelente
Mike V.
19 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great rental
My family and I took a Disney trip for spring break. This house felt like a home away from home. The person renting the house prior to me damaged some seat cushions and the property owner ensured that we had new cushions and bedding before we stayed. The house is well taken care of structurally. There were a couple of lights that had blown out prior to our stay but that was no big deal. I would definitely stay at this house again when in Orlando.
Mike V.
Se alojó 5 noches en abril de 2022
Verificado
10/10 Excelente
Michael G.
22 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice Resort and Great Property Manager
The house was what we expected and was very clean. The resort was well kept and had good amenities. The property manager (Lee) was very personable, accommodating, and quick to respond to my inquiries. He does a great job.
Michael G.
Se alojó 9 noches en abril de 2021
Verificado
10/10 Excelente
james k.
31 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Maintenance
Overall good experience needs some maintenance. Light bulbs need replacement, pots and pans also carpeting worn .
james k.
Se alojó 30 noches en marzo de 2021
Verificado
10/10 Excelente
Iris K.
18 de ago de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great vacation house
The property was nice and clean, the pool was the best!
Iris K.
Se alojó 4 noches en julio de 2020
Verificado
10/10 Excelente
Amy J.
3 de ago de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay
great experience with the property management. Had to wake them in the middle of the night when our code wouldn't work to get into the house.
Amy J.
Se alojó 4 noches en julio de 2020
Verificado
6/10 Normal
David C.
31 de mar de 2020
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Would not rent this home again!
Home was dirty and needs updating.
David C.
Se alojó 90 noches en enero de 2020
Respuesta de VrboOwner el 6 de abr de 2020
This guest stayed at the house for 3 months, a day or so before the guest left he decided to write an email with a list of "issues", not a day after he arrived, not a week, not a month, a couple of days before he was due to check out of his 3 month stay. not only this but he broke a patio chair. However after inspecting the house after his departure we were forced to hire a specialist pest company to fumigate the entire property at a cost of $1600. We have the invoice incase anyone doesn't believe us. We, under no circumstances will rent this or any other house to this traveler again.
Verificado
10/10 Excelente
Robert B.
21 de dic de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice home
Home was very clean and as advertised.
Robert B.
Verificado
8/10 Bueno
Rhoda B.
27 de ago de 2019
Aspectos positivos: Limpieza, llegada y ubicación
EXACTNESS!!
WE GOT IN THE HOUSE DURING A BAD STORM AND EVERYONE WAS WET AND WANTED TO TAKE SHOWER AND COME TO FIND OUT THERE WASN'T ANY WASH CLOTHES IN THE HOUSE. THIS WAS A TERRIBLE! JUST BE MORE SPECIFIC IN YOUR COMMUNICATION ON LINE SO RENTERS WILL BE MORE PREPARED. THE KITCHEN FAUCET HAD TO BE REPLACE DURING OUR VISIT AND UNDER THE CABINET HAD A FOUL ODOR FROM WATER LEAKING, BUT OTHERWISE WE HAD A GREAT TIME AND EVERYONE ENJOYED THE HOUSE IT WAS CLEAN. ALSO GET BETTER LIGHTING OUT FRONT! PLEASE CHECK THE ALARM IN MASTER BEDROOM IT WAS GOING OFF FOR NO APPARENT REASON ALL THROUGH THE NIGHT. IF I HAD TO RENT IT AGAIN I WILL.
Rhoda B.
Se alojó 5 noches en agosto de 2019
Respuesta de VrboOwner el 21 de mar de 2020
Thank you for your comments, we did advise that there was a leak coming from the faucet in the kitchen and that we would be having it replaced, this was completed. We do advertise the home with linens and towels, we do not advertise the home with "wash cloths" so i'm not sure how more specific we can be. If we were notified about an alarm we would have done something about it however as we weren't advised nor have we been told anything from our subsequent guests I can only assume this was an isolated case. We are glad you enjoyed your stay and found the house to be clean. We wish you enjoyment on your next vacation home and hope it will be more suitable to your needs
Verificado
10/10 Excelente
Marie B.
15 de feb de 2019
Very nice
The villa was well appointed and immaculate. Although we didn’t use our pool and spa too often because of the weather, it was nice to have the convenience of a private pool. Emerald Island resort is lovely - the grounds are well maintained and the resort is convenient to all the Disney properties as well as Universal and Sea World. The property managers, Lee and Victoria, were very responsive when we had any questions. I would highly recommend this property to everyone.
Marie B.
Se alojó 26 noches en enero de 2019
Verificado
8/10 Bueno
ann a.
11 de ago de 2018
Great place to stay loved location as there were lots to do with very short drive
Loved the house and the location from Disney!!!!! Tons of places to eat, but don’t go to McDonald’s there unless you have cash lol. Only thing was the beds were hard as rocks. Everything else was awesome!!!
ann a.
Se alojó 7 noches en julio de 2018
De un sitio asociado
8/10 Bueno
Greg R.
14 de jul de 2018
Clean and Great Location!
Very roomy and great location close to Disney. The house was very clean, pool was a great amenity to have, and we were pleased to have a pack n play, toys, high chair, etc provided.
The only cons would be that the beds need some upgrading. Very hard and loud when you turn over. And the internet access was pretty slow.
We would still recommend this house and would be happy to stay here again if we are in the area.
Greg R.
Se alojó 7 noches en julio de 2018
Verificado
8/10 Bueno
Jacqueline B.
11 de jul de 2018
Overall great!
This is a beautiful house! The layout was very spacious for my hubby, kids, parents, and brother. We enjoyed the pool everyday and loved that it was so close to Disney. They had all the necessities for a baby including toys and spoons! I only gave it a 4 start because our bed was way too firm and squeaky, the internet wasn’t the best quality but worked fine, and we had to purchase our own toilet paper, garbage bags, dish soap, and dishwasher gel. This was a very nice gated community, and we will be staying there again next time we’re in Florida!
Jacqueline B.
Se alojó 7 noches en junio de 2018
Respuesta de VrboOwner el 21 de mar de 2020
Thanks for the review, upon reading your comments I would like to point out that renting a vacation home is done so on a self catering basis, this means that once the initial supply of toilet paper, garbage bags and dish soap has been used you then need to go to the supermarket and buy your own.
Verificado
10/10 Excelente
Amy J.
4 de may de 2018
Absolutely perfect!!!!!
My sister and I, along with our hubby's, brought our kids here for a week and had the most amazing time! The house was perfect for our vacation. The kids loved having their own pool and loved the themed bedrooms! The owners were accommodating and welcoming when we spoke on the phone at our arrival and when we called with questions. We also really loved how it was in a gated community as it made us feel more secure. We can't say enough how much we enjoyed our time here. It was the perfect distance to all the parks we visited - so close to Disney that we could actually see the magic kingdom fireworks in the distance from the pool patio. This couldn't have worked out better for what we wanted and can't wait to come back!
Amy J.
Se alojó 7 noches en abril de 2018
De un sitio asociado
8/10 Bueno
Patricia R.
18 de mar de 2018
Great Vacation Home for our Disney Trip
The house accommodated our family of 10. It has 2 queen beds and 4 twin beds which accommodates 8 of comfortably and I put the two kids on air mattresses. It didn’t have pull out couch which would of saved me the trouble of hauling air mattresses. The house is beautiful and very spacious. It was 10 minutes from Disney parks and about 35 minutes from Universal Studios. We paid for the pool to be heated after our arrival. The heater worked well for the pool which the kids enjoyed but it didn’t heat the jacuzzi enough so we used the jacuzzi at the club house. The club house had karaoke Wednesday night and tiki bar. The pool table in the garage was great amenity.
Patricia R.
Se alojó 6 noches en marzo de 2018
Verificado
8/10 Bueno
Yvonne J.
12 de mar de 2018
James
Bed mattress should be update and spa heat never really was hot to the point we could relax in at night. Overall wonderful stay.
Yvonne J.
Se alojó 9 noches en marzo de 2018
Respuesta de VrboOwner el 21 de mar de 2020
Thanks for the feedback. You're actually the first guests to have mentioned anything about the mattresses being updated and surprised at your comments regarding the spa heat as the previous guests had no complaints and the fact you never mentioned this to us during your stay. the spa is actually set for 98 and the pool is set for 84 which is standard settings throughout the industry in the area
Verificado
10/10 Excelente
Jan R.
10 de mar de 2018
Lovely Home
This home is very lovely and in an ideal location to explore all that Disney offers in Kissimmee. The owner was easy to contact and responded quickly as well.
Jan R.
Se alojó 28 noches en febrero de 2018
Verificado
10/10 Excelente
Erika W.
5 de mar de 2018
Amazing Property, Excellent Property Management
The house was even better than we expected. So clean and had so many unexpected extras. We stayed for over a week and it was a nice place to call home for that period of time. The neighborhood is amazing.
The only things that weren't perfect for my preferences wer the mattress in front master was not so great (maybe i am just not use to a spring mattress anymore) and there were no curtains and too much sun came through the blinds before I was ready to wake up (I like to sleep in to recover after late Disney nights). Otherwise, the house it totally amazing and comfy!
I have to say the property management staff are awesome. The hot water heater had a bit of tantrum when we visited (probably due to freezing temps that are no so common). I called the management company and they were out in a jiffy to fix it. They even walked me through how to fix in case it happened again (so I could avoid a freezing shower in freezing weather). I was so impressed, I am now a loyal customer! Good customer service is very hard to find!