Perfectamente ubicado en el entorno del resort

Price is always relative, especially when considering the exchange rate from Canada but I am bummed to see such a review given the historically positive reviews this property receives. After hearing about the bbq, it was addressed, the backyard is not being "fixed up" as the we have a beautiful extended patio and the families that stay with us love the area for the kiddos to play in the natural landscape. As for the chair a few fasteners had come loose that were corrected so thank you for letting us know! Thanks again for providing feedback on a few areas that needed attention.

Thank you Julie! We found the hole as well on our turnover report and have replaced the sheets in the kids room.

Thanks! We enjoyed accommodating your stay!

Always two sides... Go with the majority (like all!) of my reviews or feel free to give me a call before booking and you will get a good laugh. Nic truly soured my desire to keep renting to VRBO people but bound to get a lemon once in a while. I opted to take the high road but kept getting slapped in the face at every turn. Cleaning/Nickel & Dime: My cleaning service is the same person every time and provides consistent unbiased feedback after every rental. I never even asked him to pay for the excess cost I endured after they left, I just made him aware and absorbed it. The only actual cost I passed along was for was actions he took, that he admitted was his fault and only AFTER his damage deposit was refunded minus the agreed upon excess bank charges I endured for HIS actions, that he decided he didn't want to honor. Mind you this after I did provide documentation he falsely states I did not provide...Yep, at some point you have to stand up for yourself. Equipment: I appreciate getting the feedback on washer and dryer. Technician was out yesterday and found source of problem. My return tenants that stay every Jan and Feb for the last three years will enjoy the upgrade as well but I am sure they would have mentioned. As far as the dishwasher, it's a stainless steel appliance that cleans well and I have never received similar feedback...reaching??? Lease Agreement: I've been a property manager since 2005, President of an HOA at another property I manage and have two long-term rental properties in addition to this VRBO. Needless to say my agreement is standard rental agreement jargon to cover the basis and requires a signature and information on who will be at the property. Contradiction: This is the message I got upon him leaving the property...a little different tone than his "anonymous" review... "Great timing! We just set alarm, locked up, put key back and off. Great house! You may want to get a new washer dryer. They work just fine but are super loud! All in all thanks!!!"  So, I hold the renter accountable for charges they initiated and agreed to pay, a washer and dryer was* loud but now fixed (again I appreciate being told actually) and I get 1 star negative review defaming my character...

Thanks Aaron! Looking forward to keeping the task force energized for the next round! Until next time, be well!