Amplio apartamento de 2 dormitorios gran terraza con TV / C. Wi-Fi. Cerca de la playa y golf

Thank you very much for giving us a very good review. It was pleasure having you, hope to see you again.

Thank you for doing a lovely review. Hope to see again sometime.

Thank you Alan & Hilary for doing a review, very pleased that you enjoyed your stay in our apartment and Roquetas, it was a pleasure to have you hope to see you again in the future.

Thank you Paul & Brenda for doing us a great review, you are welcome back any time.

Thanks very much for doing a review, very pleased that you enjoyed your stay.

Thank you Shirley and Jeff for doing a review and booking with us and your interest for booking again later this year. Hope to see you soon.

Hi Alison, Thanks for doing a lovely review and your comments about the apartment and Roquetas. Sorry about the opening hours of the pool it is one of these things that I have no control over. Pleased it did not spoil your holiday. Hope to see you again in the future.

Thanks once again for renting the apartment and your comments, look forward to hearing from you in the future.

Thanks Mark for doing a lovely review and your kind comments, very pleased that you and your daughters enjoyed your stay in the apartment and Roquetas. Hope to see you again in the future.

Thank you Alain & Lisa for doing a review and your kind comments about the apartment, Roquetas and me. It was a pleasure having you both thank you for booking with us and hope to see you again in the future. Steve.

Thanks very much Kirsty for doing such a lovely review, hope we will see you again in the future.

You made an enquiry on the 22.3.24 at 20.27 to go in on the 23.3.24, as soon as I saw this e-mail I replied that it was too shorter notice to get the apartment prepared. You came back at 21.02, 35 minutes later and done an instant booking. This was the reason it was cancelled Hiciste una consulta el 22.3.24 a las 20.27 para entrar el 23.3.24, tan pronto como vi este correo electrónico respondí que era demasiado corto para preparar el apartamento. Volviste a las 21.02, 35 Minutos más tarde y realicé una reserva instantánea. Esta fue la razón por la que fue cancelado.

Thanks for doing a review Juan and your comments about the apartment, being spacious, well equipped and its location to the beach and leisure areas. Hope to see you again.

Thank you for doing a review, and thank you for saying that the apartment was phenomenal and communication was good and we were very friendly and attentive. We do try very hard to help people have a good holiday.

Thank Francisca for doing a review and you comments about the apartment and Roquetas. Pleased you and your family enjoyed your stay and hope to see you again.

Thank you Ana for during a review, I was very surprised and taken back by your comments on your recent stay in our lovely apartment situated close to the beach, as this is the first time in 16 years we have been given 2 stars. The apartment is in a large complex near the beach and the area is looked after by the community, so I have emailed them with your comments. The apartment is fully equipped with everything but a dishwasher so what else would you need? The apartment is repainted every 2 years and my agents who take care of the apartment on my behalf let me know if any repairs need doing or if any thing in the apartment need replacing and I always tell them to go ahead and do it. We also go out 2 -3 times a year to check the apartment. There are 3 umbrellas with stands in the apartment for shade whilst enjoying the large terrace, I haven't a permanent fixture as there is a lot of wind and it would get broken or blown away. One of the pools is closed due to the lack of use last year because of Covid and the uncertainty of this year. If you look at the review of the Spanish family that went in after you they gave the apartment 5 stars, so it shows how widely peoples opinions differ.

Thank you for doing a review, regarding your comments about the keys, I live in England, I also take the bookings and send the keys to people who rent the apartment and ask them to return the keys to me so I have them for the next people who rent the apartment, plus I also can keep control of the keys, the cost of returning the keys was 2.50 euros. I have had the apartment for 16 years and rented to people from all over Europe and have never had anyone complain about posting the keys back to me. Regarding the pool I did tell you before you booked that the pool was closed because of Covid which I had no control over. You said okay. But when you got to the apartment you started complaining about it being closed but as a gesture of good will I still gave you 32.50 euros refund 30.00 Euros for the pool 2.50 for postage, so I am surprised that you are saying you have not received any money as it was refunded and was paid into your Spanish bank account on the 21.9.20 once we had the keys returned.

Thank you Beatriz for doing a review pleased you enjoyed your stay also thank you for your kind comments about the apartment and us. thanks for booking with us and hope to see you again in the future.

Thank you Antonio for doing a review it was a pleasure having you all, hope to see you again in the future.

Thank you for booking with us and doing a review, pleased you had a good time in Roquetas and you were very happen with the apartment and its location. Thank you for booking with us and hope to see you again.

Thank you very much for doing a review, have noted your comments

Thank you for doing a review, I have passed your comments on to the people who look the apartment for me regarding the cleaning and ask them to replace the microwave. Thank you for booking with us Gracias por dejar su opinión. He transmitido sus comentarios sobre la limpieza a las personas encargadas del apartamento y les he pedido que reemplacen el microondas. Gracias por reservar con nosotros.

Thank you for doing a review, hope to see you again.

Thank you very much for doing a review. Regarding Spanish TV, if you had contacted myself or Chris we would have told you how to get Spanish TV as there is two ways there an aerial on the roof or you could change the language on the the TV programme. Sorry you had trouble parking but in August it is very busy.

Thank you for doing a review and that you enjoyed your stay in the apartment. If you had asked me for 2 sets of keys I would have given you another set as we often have 2 couples go in and like to do there own thing. Regarding the sun there was a parasol in the cupboard you could have used, if you had contacted me I could have told you were to find it. It was all on the help letter I sent you. sorry you had a problem. Thanks for booking with us.