Este alojamiento ofrece más espacio para relajarse.
Piscina al aire libre
Date un chapuzón en la refrescante piscina exterior, algo poco común en la zona.
Ubicación céntrica
Nunca estarás lejos de donde necesites estar gracias a esta práctica ubicación.
Descubre lugares de interés cercanos
Cerca de Universal Epic Universe
3 habitaciones3 baños o más10 huéspedes
Servicios populares
Balcón
Bañera de hidromasaje en las instalaciones
Piscina al aire libre
Acceso al parque acuático
Gimnasio en las instalaciones
Parrilla de barbacoa
Echa un vistazo a la zona
Orlando, FL
Habitaciones y camas
3 habitaciones (capacidad para 10 personas)
Dormitorio 1
1 cama de matrimonio
Dormitorio 2
2 camas dobles
Dormitorio 3
1 cama de matrimonio grande
Salón 1
1 sofá cama doble
3 baños y 1 aseo
Baño 1
Bañera · WC · Solo ducha
Baño 2
Bañera · WC · Solo ducha
Baño 3
Bañera · WC · Solo ducha
Baño 4
WC
Otros espacios
Cocina
Oficina
Balcón
Acerca de este alojamiento
Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!
Con la luz, decoración neutra y un aire de lujo moderno, esta casa de pueblo de tres plantas tiene todo lo que quieres de un alquiler de vacaciones.
Entretener a los invitados en el comedor hermoso, o disfrutar de las comidas juntos como una familia en la de la cocina gourmet completamente surtida desayunador. Relájese con su libro favorito o póngase al día con sus programas de televisión en la amplia sala de estar, llena de lujosos muebles. La sala de estar cuenta con una consola Xbox One para entretener a los más pequeños.
Con tres baños y medio, todo el mundo tiene espacio para llegar tranquilamente listo sin esperar en línea para una ducha. La habitación principal cuenta con una cama king size, un segundo dormitorio contiene una cama de matrimonio y el tercer dormitorio tiene dos camas matrimoniales. El salón también cuenta con un sofá cama.
Esta casa de pueblo acoge fácilmente diez personas, y cada habitación tiene su propia televisión de pantalla plana.
Vista Cay Resort se encuentra justo al lado del Centro de Convenciones del Condado de Orange, ya menos de 15 minutos de los principales parques temáticos, incluyendo SeaWorld, Universal Studios y Walt Disney World.
Añade las fechas para ver los precios
Alojamientos similares
3 dormitorios / 3. 5 BA Townhome Convención @ Vista Cay Orlando Centro / Universal / Sea World
Orlando
3 dormitorios / 3. 5 BA Townhome Convención @ Vista Cay Orlando Centro / Universal / Sea World
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
Orlando
Esta casa de vacaciones se encuentra en Orlando, en un lago. Club de golf Arnold Palmer's Bay Hill Club & Lodge y Club de golf Mystic Dunes son excelentes opciones para los que buscan unas vacaciones activas; añádelas a tu itinerario junto a otros atractivos turísticos como Centro de convenciones del condado de Orange y Universal Epic Universe. ¿Viajas con niños? Entonces una buena opción será llevarlos a Parque acuático Aquatica, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en Florida Citrus Bowl Stadium.
Aeropuerto Internacional de Orlando (MCO): a 16 min en coche
Restaurantes
McDonald's - A 4 min en coche
Cafe L'Air de la Sirene - A 4 min en coche
Pizza Moon - A 5 min en coche
Topgolf - A 3 min en coche
Chick-fil-A - A 9 min a pie
Preguntas frecuentes
¿En Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad! hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!?
A fecha de 6 de oct de 2026, los precios encontrados para una estancia de una noche y dos adultos en Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad! el 7 de sept de 2027 son de al menos 664 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!?
La salida se realiza a las 11:00.
¿Dónde se encuentra Casa de pueblo de lujo con tres niveles de privacidad, lujo y comodidad!?
Esta casa de vacaciones de Orlando para familias se encuentra en un lago, a menos de 2 kilómetros de Campo de golf Shingle Creek y Orange County Convention Center North. Centro de convenciones del condado de Orange y Universal Epic Universe también están a menos de 3 kilómetros.
Comentarios
8,2
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
31 comentarios de un total de 62 con una puntuación de 10 - Excelente
10 - Excelente
31
13 comentarios de un total de 62 con una puntuación de 8 - Bueno
8 - Bueno
13
10 comentarios de un total de 62 con una puntuación de 6 - Normal
6 - Normal
10
5 comentarios de un total de 62 con una puntuación de 4 - Mediocre
4 - Mediocre
5
3 comentarios de un total de 62 con una puntuación de 2 - Horrible
2 - Horrible
3
7,6/10
Limpieza
9,6/10
Llegada
8,6/10
Comunicación
9,6/10
Ubicación
8,2/10
Precisión del anuncio
Comentarios
Comentario verificado
10/10 Excelente
Jennifer H.
28 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The location is fantastic for a trip to Universal. Check in and check out were a breeze.
Se alojó 5 noches en marzo de 2026
Respuesta de VrboOwner el 30 de mar de 2026
Thank you so much!
Comentario verificado
8/10 Bueno
WENDY M.
5 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
nice full kitchen
Se alojó 4 noches en abril de 2026
Respuesta de VrboOwner el 7 de abr de 2026
Thank you so much!
Comentario verificado
10/10 Excelente
Jack A.
17 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The property worked great for our group. Pool area was very nice - kids loved it and hot tub was great. We had two issues that were handled very promptly by management. Convenient location to the parks, as well as to a grocery and liquor store. Be prepared to take stairs as this is a 3 level unit, but we are all able-bodied, so this was not an issue for us. Overall, highly recommend.
Se alojó 7 noches en abril de 2026
Respuesta de VrboOwner el 18 de abr de 2026
Thank you for your kind feedback. We’re glad to hear the property worked well for your group and that you enjoyed the pool area and hot tub—especially the kids! It’s also great to know the location was convenient for both the parks and nearby stores.
We appreciate your understanding regarding the stairs, and we’re pleased our team was able to promptly assist with the issues you encountered.
Thank you again for your recommendation—we’d be happy to host you again in the future!
Comentario verificado
10/10 Excelente
Cheryl S.
1 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This townhome was beautiful. Clean, roomy and convenient to the convention center where my twins had a qualifier for volleyball this weekend. Tysm
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 2 de mar de 2026
Thank you so much for your kind words! We’re thrilled to hear that you found the townhome beautiful, clean, and spacious, and that the location was convenient for the volleyball qualifier.
We hope your twins had an amazing tournament weekend! It was truly a pleasure hosting you, and we’d love to welcome you back anytime. 😊
Comentario verificado
10/10 Excelente
Barbara C.
15 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property close to Epic World. Great property!
Se alojó 2 noches en septiembre de 2025
Respuesta de VrboOwner el 16 de sept de 2025
Thank you so much!
Comentario verificado
10/10 Excelente
Danielle C.
13 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place to stay!!
Clean, close by to everything
Se alojó 7 noches en julio de 2021
Respuesta de VrboOwner el 19 de sept de 2021
Thank you for sharing your valuable feedback. I am glad that you had a great stay with us. We look forward to having you again here at Casiola
Comentario verificado
10/10 Excelente
Lisa M.
26 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
clean, comfortable, convenient
Super convenient to convention center and dining. Easy check in/ check out process.
Se alojó 4 noches en junio de 2025
Respuesta de VrboOwner el 1 de jul de 2025
Thank you so much! We hope to see you again!
Comentario verificado
10/10 Excelente
jonathan d.
14 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice and clean
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 15 de oct de 2025
Thank you! I’m glad you found the place nice and clean. It was a pleasure hosting you!
Comentario verificado
10/10 Excelente
Rena R.
12 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Home was lovey
Family really enjoyed they’re stay
Se alojó 4 noches en diciembre de 2021
Respuesta de VrboOwner el 15 de dic de 2021
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Comentario verificado
10/10 Excelente
Christina G.
24 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect location!
We stayed here for the AAU volleyball nationals, and it was the perfect location to walk to the convention center, to walk to the pool, and to walk to the Publix shopping center. Easy check in and check out process.
Se alojó 6 noches en junio de 2024
Respuesta de VrboOwner el 25 de jun de 2024
Thank you for sharing your experience! I'm glad to hear that the location was ideal for your stay during the AAU Volleyball Nationals. It's great that you found it convenient to walk to the convention center, pool, and Publix shopping center. I'm also pleased that the check-in and check-out process was easy for you.
If you have any other feedback or need assistance in the future, feel free to reach out. We'd love to host you again!
Comentario verificado
10/10 Excelente
Lynn R.
23 de jun de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay near Universal!
The location was perfect. Having pool access was nice. The check in / check out process was super easy. We'll be looking at the same place when we're next in Orlando!
Se alojó 4 noches en junio de 2021
Respuesta de VrboOwner el 29 de sept de 2021
Hello, we are pleased to hear you enjoyed your stay in one of our Casiola vacation homes. We appreciate your kindness and hope to see you again soon!
Comentario verificado
6/10 Normal
Elizabeth B.
8 de jul de 2026
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
When you walked in to the condo, you could smell old cigarette smoke. The baseboards were not clean. As we enter the kitchen it looked nice and was all set for a family dinner. However, a closer look the place settings were all mismatched. After inspecting the place a little bit more, the dirty dishes that the table was set with were dirty and some had a lot of dust and dead bugs on them. After clearing the tables, the tables had dried food and smudge as a food on top and bottom of the glass tops. There was some weird hair found on the kitchen counter near the soap dish. I did reach out to the host. They volunteered to send someone to clean, but at that point, we didn’t feel comfortable with someone who had already cleaned it coming back after we complained so we did some cleaning ourselves. The location was great for where we were going over to the Orange County Convention Center. Would definitely stay at Vista again, but not in this condo.
Se alojó 6 noches en junio de 2026
Respuesta de VrboOwner el 9 de jul de 2026
Thank you for taking the time to share your detailed feedback. I sincerely apologize that the cleanliness of the condo did not meet your expectations upon arrival. This is not the experience I want my guests to have, and I appreciate you bringing these concerns to my attention.
I’m sorry for the issues you encountered with the odor, dishes, tables, and overall cleanliness. While I did offer to have someone come by to address the concerns during your stay, I understand your hesitation and appreciate the effort you made to handle things yourselves. I will be reviewing these points with the cleaning team to ensure our standards are consistently met and that additional attention is given to these areas moving forward.
I’m glad to hear that the location worked well for your visit to the Orange County Convention Center and that you enjoyed the convenience of the area. Thank you again for your honest feedback, as it helps us improve the guest experience. I hope to have the opportunity to provide you with a much better stay in the future.
Comentario verificado
10/10 Excelente
Sydney A.
14 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Clean and exactly as advertised
The property was beautiful, spacious, and clean. It looked exactly like the pictures. Check in process was seamless. Would absolutely recommend and stay again!
Se alojó 2 noches en noviembre de 2024
Respuesta de VrboOwner el 15 de nov de 2024
Thank you so much for your wonderful review! I’m thrilled to hear that the property met your expectations and that the check-in process was smooth. It’s great to know that you found everything spacious, clean, and just as pictured. Your recommendation means a lot, and I’d be delighted to host you again in the future. Thanks again for choosing to stay with us!
Comentario verificado
10/10 Excelente
Kaya B.
15 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved the location
This rental was in such a close proximity to a lot of hot spots in Orlando! Very nice home with plenty enough space. Definitely recommend!
Se alojó 3 noches en abril de 2021
Respuesta de VrboOwner el 3 de ago de 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Comentario verificado
10/10 Excelente
Jamie B.
3 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location
We came in town for the volleyball National’s. The place was fantastic with lots of room and very close to everything! We had minor issues with plumbing but fixed quickly without any issues.
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 21 de mar de 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Comentario verificado
10/10 Excelente
Eric L.
12 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Power-Gen 2023
Nice clean home equipped with all cutlery, small and large appliances.
Great location
Se alojó 10 noches en febrero de 2023
Respuesta de VrboOwner el 22 de mar de 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Comentario verificado
10/10 Excelente
Paul C.
22 de ene de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
I think they did a great job. I was not there to find things wrong, but enjoy my trip and family.
Four stars
Se alojó 3 noches en diciembre de 2020
Respuesta de VrboOwner el 3 de ago de 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Comentario verificado
10/10 Excelente
Angela F.
26 de ene de 2021
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Beautiful condo
We loved our condo and definitely would stay there again! It was very confusing to get checked in, emails had been sent to my spam folder so I was unaware of certain things. Once they got figured out the process went smooth
Se alojó 5 noches en noviembre de 2020
Respuesta de VrboOwner el 3 de ago de 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
De un sitio asociado
10/10 Excelente
Carol W.
25 de ago de 2019
Great Time in Orlando
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our vacation stay was very nice. The home was well kept. It was very comfortable and spacious. I liked that every room had its own bathroom. I also liked being able to prepare our own meals in the spacious kitchen. We liked the location and the grounds where it was located as well.
Se alojó 9 noches en julio de 2019
Respuesta de VrboOwner el 4 de ago de 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Comentario verificado
8/10 Bueno
Eric E.
19 de feb de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Orlando National Dance Competition
This VRBO in Orlando was the perfect fit for our needs! The unit was impeccably kept and spotlessly clean, making for a comfortable and relaxing stay. We had everything we needed and appreciated the attention to detail. The only minor hiccup during our visit was that the on-site pool was under construction. However, the property management company thoughtfully arranged access to the pool and amenities at a nearby sister resort, which, while a short walk, wasn't a major inconvenience. Overall, we were extremely happy with our stay and would definitely recommend this VRBO for anyone looking for a clean, well-maintained, and convenient place to stay in Orlando.
Se alojó 4 noches en febrero de 2025
Respuesta de VrboOwner el 20 de feb de 2025
Thank you so much for your thoughtful review! I’m so glad to hear that the unit met all your needs and provided a comfortable and relaxing stay. I truly appreciate your understanding regarding the pool construction, and I’m happy that the property management was able to arrange access to the nearby resort’s amenities. It’s great to know that the location and attention to detail made your stay enjoyable. I’m honored by your recommendation, and I’d love to welcome you back anytime!
Comentario verificado
4/10 Mediocre
michael w.
5 de jul de 2023
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
Stairs, stairs and more stairs
The resort has 2 pools that are both small and over crowded. Our unit was three floors. We had bedrooms on both the first floor and third floor not ideal for families with smaller children. The real bonus for staying here is the proximity to the convention center. Our unit was not as nice as our friends but we did have access to the garage which was a plus.
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 6 de jul de 2023
Thank you for sharing your feedback. We appreciate your input regarding the pool size and the layout of the unit. We understand that it may not have been ideal for families with smaller children. We will take this into consideration for future improvements. However, we're glad to hear that the proximity to the convention center and access to the garage were positive aspects of your stay. Thank you for choosing to stay with us.
Comentario verificado
6/10 Normal
nathan C.
13 de feb de 2020
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
Old
Unit really needs updates. Cabinets screwed together to keep from falling apart, old carpet sinks don’t drain, shower door broke so replaced with a curtain. Just needs a lot of work
Se alojó 4 noches en febrero de 2020
De un sitio asociado
6/10 Normal
Candace N.
4 de abr de 2022
Just ok, not Luxury
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our stay at the townhome was just ok. If it weren’t advertised as “luxury” my review may have been a little different.The pros: The location was great. It was near everything we wanted to do. Passes to the amenities were available and were in plain sight upon entry. The cons: Upon entry, there wasn’t a “luxury” feel as stated in the title. The townhome smelled stale as if it had been closed up for a while. One of the bedrooms had a broken bed and one the bathrooms had a clogged sink. It seems to me if a vacation home was expecting guests these are things that should be vetted before the guests arrive. Maintenance did come and fix the sink but who wants to keep to calling for maintenance while on vaca? The beds that were available were sub par and weren’t that comfortable ; every time you moved they squeaked. One of the comforters had yellow stains and there was a bug in my sons bed.In order to get to the fridge and bathroom in the main room, you had to move the kitchen chairs to access them. The xbox was there, but there were no games (at least we couldn’t find them) to play.Overall the place wasn’t horrible but it wasn’t luxury either. I most likely wouldn’t book there again.
Se alojó 2 noches en marzo de 2022
Respuesta de VrboOwner el 6 de abr de 2022
Thank you for sharing your valuable feedback. We will do our best to keep on improving ourselves to meet our guest's satisfaction. We hope to welcome you again soon.
Comentario verificado
8/10 Bueno
Mika Laurice M.
26 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Overall we are happy with our stay
We enjoyed our stay, the shops close by were very convenient and the amenities were superb.
The early check in was a great option. We took advantage of that.
At one point the light went out in the garage, I called and it was fixed the same day.
However, I did call about the washer being stuck on HOT on every setting. It wasn't fixed during our stay But it's not a big deal, totally understandable. We just didn't wash delicate items.
For the most part everything was clean, the only thing was if you walk around with light colored socks it will be black by the end of the day. Other than that the plavce was neat and clean. Beds and sofa were comfortable.
The option of plastic plates and cups were great since we had kids with us.
Our only comment or suggestion would be since the place accommodates 8-10 guest I would suggest having pots and utensils to accommodate 8-10 guests.
Since we fly from TX we could not take anything with us.
It was difficult to cook some meals like pasta, or any dishes that would feed 8-10 guests.
Another suggestion would be to inform guests of places or locations that takes unopened food or even left over deli meats, fruits and such. It felt very wasteful.
I do understand part of it is better planning. But something things cant be helped, especially if you are staying for a cheer competition. It is not always known when you will come back at the condo.
All in all we enjoyed our stay & will definitely book again next time.
Se alojó 6 noches en abril de 2024
Respuesta de VrboOwner el 27 de abr de 2024
Thank you so much for your detailed feedback and suggestions! I'm glad to hear that you enjoyed your stay, found the amenities superb, and appreciated the convenience of the nearby shops. It's great that the early check-in option added to your comfort, and that we were able to quickly resolve the issue with the garage light.
I apologize for the inconvenience with the washing machine and the lack of larger cooking utensils and pots for bigger meals. We will certainly consider upgrading our kitchen supplies to better accommodate large groups and ensure a more convenient cooking experience. Meanwhile, the maintenance was able to checked the washer when you were out during the day you reported it. He said that the water in the washing machine comes out cold but when you touch the inside it is warm, the hot water in that washing machine enters from the side and not just cold water.
Your suggestion about providing information on places to donate unopened food is excellent. I understand the concern about wastefulness, especially when traveling for events with unpredictable schedules, and will work on providing our guests with information on local food banks or charities that welcome such donations.
Thank you again for choosing to stay with us and for your thoughtful suggestions. We are committed to improving our service and facilities based on guest feedback. We look forward to welcoming you again on your next trip, hopefully making it even more enjoyable and convenient!
Comentario verificado
2/10 Horrible
Samer A.
22 de may de 2023
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación
Mixed Experience: Great Location and Condo, Terrible Property Management and Booking Process
I have mixed feelings about my recent stay at a VRBO rental in Vista Cay.
Location perfect for our needs and conveniently situated near restaurants, grocery stores, and the theme parks. Finding the place was easy, and check-in process was a breeze.
Condo matched the description provided. Spacious & well-equipped, but there were a few issues: floors were a little dusty (a minor inconvenience), the toilet next to the kitchen didn't flush properly, which was quite unpleasant, and we couldn't get the TVs to work properly, with the volume not functioning on the living room TV. The property management encouraged reporting any issues for prompt resolution, but it was frustrating to deal with these problems during a short four-day vacation.
VRBO & Vista Cay Booking extremely disappointing experience! As a Canadian, I always make sure to change the currency to CAD when making online bookings. I had not checked the confirmation email until a few weeks later. To my surprise, VRBO had charged me the same amount for the stay but in US instead of CAD, which meant I was charged more than 38% extra due to the currency conversion. I immediately reached out to both VRBO and Vista Cay customer service, spending over three hours discussing the issue with multiple reps, but they failed to understand the problem or acknowledge any fault in their system. One representative ask if I had taken a picture of the prices during the booking!
I will NEVER AGAIN book a vacation through VRBO!
Se alojó 5 noches en mayo de 2023
Respuesta de VrboOwner el 22 de mar de 2024
Thank you for sharing your valuable feedback. I sincerely apologize that you had experience this during your stay. Rest assured that we will use this as a training opportunity to better ourselves next time.
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Propietario/a: Casiola vacation homes
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